The quality was very good.unfortunately both items too big for me. I take a 38 but very generous sizing.
Company replied
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See what reviewers are saying
Some really beautiful maxi dresses. They fit very well although I found it's best to order a size or two up. Quick delivery and easy to return. Excellent service.
Company replied
Exactly what I have been looking for - great fall/winter jacket, love the texture, and the fit is absolutely perfect! Fitted without being tight, casual but not boxy and shapeless. Can also be dressed... See more
Company replied
Choosing, buying and returning the dress I bought, was painless. I was disappointed with the dress itself. The material was viscose but it was very shiny like satin or polyester. The model had no shap... See more
Company replied
Company details
Written by the company
Velkommen til Part Two – et dansk modebrand grundlagt i København i 1986. Med rødder i den skandinaviske designtradition skaber vi tidløse kollektioner med fokus på komfort, kvalitet og pasform. Vi designer tøj, der føles lige så godt, som det ser ud – styles skabt til at blive brugt, elsket og bevaret sæson efter sæson. Med omtanke for detaljer, materialer og håndværk skaber vi garderobefavoritter, der holder over tid. Welcome to Part Two – a Danish fashion brand founded in Copenhagen in 1986. Rooted in Scandinavian design traditions, we create timeless collections with a focus on comfort, quality and fit. We design clothes that feel as good as they look — styles made to be worn, loved and kept season after season. With thoughtful attention to detail, materials and craftsmanship, we create wardrobe favourites made to last over time.
Contact info
Danneskiold-Samsøes Allé 55, 1434, København, Denmark
- parttwo.com
4.3
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Do not buy online from this company for…
Do not buy online from this company for delivery to the uk! I received notification my goods were on their way (having already swallowed a hefty delivery fee) only to receive a totally unexpected notification from DHL that there would be an additional £100+ import duty to pay! Part Two then advised me I could ask DHL to return the goods, which I did. Part Two have refunded me, though I have lost out both on the exchange rate and the extortionate delivery fee of course. However, I have now received an invoice from DHL for the £100 important duty anyway. Part Two didn’t tell me I’d still have to pay the import duty if the goods were sent back. I’m hoping this is an error, but not sure. Part Two customer service have not been helpful at all. Never experienced anything like this buying online before, but Part Two behaved as though this was totally normal “because of Brexit”… Avoid!!
April 11, 2025
Unprompted review
Reply from Part Two
Dear Client,
If you order on our site we do say that all prices are excluding tax and duties and we are sorry that the UK is due to Brexit no longer part of the EU and therefore tax and duties have to be paid to your local customs. However as you also mentioned, if you don't want to pay these tax and duties the parcel can be denied and will be returned as it did. Each parcel that is denied and returned to us is unpacked, credited and refunded including the original shipping costs on this order. You then can have a difference due to exchange rate but that's it. Off course you don't have to pay duties because that's the reason you denied the parcel and never received it so if you do get an invoice from DHL it's not a correct one from this order. You never have to pay import taxes and duties on a parcel you didn't receive
Greetings
CS Part Two
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Horrible return policy
Horrible return policy. Making it as difficult as possible for the consumer, having to print and glue a return lable etc.
August 1, 2024
Unprompted review
Poor quality trousers ripped
I bought a pair of trousers in a shop in Ireland. With a couple of wears the seams fades white and began to rip. The has not been washed. I emailed customer services and was emailed back very curtly by Wendy to be told to bring them back to the store. I don’t live near it. Part two have an online store I I expected that they would send a replacement (I sent pictures in my email). Very poor quality and even worse Customer support from a well known brand.
April 24, 2024
Unprompted review
Poor quality and customer service
Jesus - after reading your reply I can only ask that someone from your company that has a brain - (and can understand company quality procedures and what a customer should expect from a product they bought) - Read your response and ask yourself what muppet wrote that as a response!!! All they did is repeat what I said and said to return it to the shop I don’t live near at all. IT IS NOT A SHOP ISSUE - YOU MADE THE POOR QUALITY PRODUCT !!!! Unless of course some elves in the shop deliberately undid some seams ??
Make better products and do better Quality controls and returns processes ffs !!!
Original review :
I bought a pair of trousers this month - nice linen blend. Fell apart after a couple of wears - not washed - seams faded and ripped. Contacted Part two customer service (with pictures) and they (Wendy) said I need to bring back to retail shop - which I don’t live near at all. Part two are the brand and they should take responsibility for the quality of their product. All I wanted was a replacement as they have online shipping. Terrible quality of product and customers service.
April 25, 2024
Unprompted review
Reply from Part Two
Dear client, We are sorry you have a complaint about our customer service but if you have a complaint about an article you have bought in a shop, you can only bring this claim back to this shop. The shop is the only one who can handle the claim for you because they sold you the item and you paid to the shop. This has nothing to do if you complaint wasn't valid. This has only to do with bringing the claim to the correct shop
Greetings
CS Part Two
Problems with return
The delivery is quite quick, price is a bit above the quality, but with promotions it’s ok. Return policy is totally nonsense. I had to pay 17€ to send the package in some warehouse in Poland (still wondering why Poland? it’s quite expensive to send items there from Belgium for example). After 4 weeks the package had arrived in their warehouse - still no news, now return. Don’t recommend to buy anything directly from Part Two. If you like the brand buy on Amazon, Zalando and so on, where it’s easy to return.
July 27, 2022
Unprompted review
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Parttwo.com - really bad experience
The most horrible customer service I have experienced with a Danish company. You get order confirmation but that means nothing if a product is unavailable on the day of shipping they simply don't send it but they also don't notify you via email I have talked to customer seevice and he word that best describes them is hostile, aggressive and uncooperative. Will buy their products on Zalando in the future.
June 24, 2021
Unprompted review
Quite good, but beware of return policy
It is easy to buy from Parttwo.dk. Shipping is fast and convenient. However, I just want to make you aware that their 100% free return policy is not entirely 100% in my opinion. With your delivery you get a pre-paid return stamp, so you do not need to pay anything at the post office. However - after returning an entire order, I did not get the whole refund - my refund was minus DKK 59, which are their shipping cost. After contacting the customer service about this I got the following answer:
" Regarding your request; We have free return policy; it means we send you, a pre-paid label to return the item, in case you want to return the item. However; it is compulsory to pay shipping charges in all the orders. We do apologise for the inconvenience"
So, all in all it is quite all right to deal with them, just be aware that you will always have to pay DKK 59 even if you return your items.
August 22, 2012
Unprompted review
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