Partysavvy 

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Ordered an item that that was delivered broken. Excellent customer service. No hassle, item replaced, would recommend this company with no reservations

i ordered a few things for my best friends baby shower from this company a few weeks ago and then i realized i needed a couple of extra things. i ordered on Thursday and paid extra for the next day delivery but i got a text on Friday 4.45 to say that my order will be delivered on Monday morning. i apparently missed the cut off time for next day delivery by 10 minutes and there was nothing they could do. i asked if i could pay extra to have it delivered on Saturday as that was not part of the next day delivery but i also missed that cut off as it was 15 minuted before i got the text message. i am now left Friday at 5pm trying to find 2 sashes for my best friends baby shower tomorrow afternoon. that will teach me not going to Amazon Prime!!!!!!

Ordered a special Christmas gift from them. Was going away for Christmas so ordered 3 weeks ahead of time. Emailed when it hadn't turned up and they had just forgotten about my order and not done anything with it. They sent it by 48 hour delivery, which meant it arrived on the day before I went away, needing a signature. I wasn't in to sign for it as they hadn't told me it needed a signature. Could not pick up from the sorting office before I went on holiday as had to wait 48 hours. Requested a refund they said they would immediately. 3.5 weeks later, no refund.

Ordered items for a baby shower - including some foil balloons. They sent an email to inform me that they didn't have the foil ballon in stock and already dispatched my order with an alternative ballon. Why was I able to order items not in stock? The "alternative" balloon was not to my liking but worse was on sale for half the price of the balloons I had paid for- so basically ripping me off. I decided to return the balloon which they agreed to, it's been 3 months and still no refund.

I ordered a cookie cutter on Tuesday for a party on Sunday. I was told that they did not have it in stock but would hold my entire order until they recieve it, but my order arrived on Friday without the cutter. I called and all they could say was sorry! This does not help as now I am left searching for the item in with one day left. I would not recommend them as they were fully aware of my requirements and still took a £6.95 deliver charge for not providing the most important item.

This was the most competitive price on the net and the service was excellent. Would thoroughly recommend using this company.

My order arrived promptly and well-packaged. I'll definitely use this company again.

Placed order
2 days later received email explaining the item is no longer available!!!
Why was it possible for me to place the order in the first place??? Don't sell what you don't have!!!!!

I ordered a wooden Humpty Dumpty which arrived quickly and safely and it was one of the easiest and most efficient transactions I have ever made - many thanks Partysavvy and Happpy Christmas!

Items arrived nice and quickly. There was a stock issue with one thing I had ordered but this had been sorted easily.

I'm very impressed by this company , order was correct, delivered on time, hassle free shopping.

Fast delivery, very happy with the product.

Made two orders with party savvy, the first was fine, the second order had an item missing- cupcake cases for my sons birthday. When I called a gentleman on the phone explained that the cupcake cases had been discontinued. I would have preferred to have been informed of this before I received the order so that I could have made alternative arrangements. The gentleman on the phone apologised and said that he would refund the items immediately. I have checked my account and this has not been done. I would prefer not to have to chase this up too! Better customer service is needed!

I had a few tech problems online, and so I phoned the office, and they were very polite and helpful, assisting me with completing my order over the phone. They also made sure I received my products in time for when i needed them, and in fact I got received them a day early. I'll definitely use them again.. THANK YOU!!

Have look at the items for celebratory events.

Ive paid for my goods and delivery and still not recieved my goods

I ordered a Birthday candle but I was telephoned to say it was unavailable. Really the candle in question should not have been advertised but I did appreciate the phone call. I was put rather on the spot to make a decision on which candle I wanted but because I did not have my computer on I was not able to make an informed choice. I did make a choice and the candle was ok.

Products are good, but I ordered among other things 10 Teddy Bear bookmarker pink for my baby shower, but I received 10 milk bottle book mark pink. Probably the company did not have the teddy bear on stock, so they sent me the milk bottle instead. They could however have asked whether I would mind it or not. I did not like the milk bottle, but it would be time consuming and stressful to have the product changed at this stage of my pregnancy.