Ordered 2 different changing robes which were great value for money and Passenger offer the larger sizes which is great for me. Returned one as it didn’t quite fit but the returns process was very eas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first purchase from Passenger and wont be my last. The product was EXACTLY as advertised. Zero disappointment upon receiving in the mail (in the recyclable packaging - bonus points!). The sizing w... See more
Company replied
Quick delivery. Really excellent quality garments - men's shorts, men's wicking top & women's shirt - all well made, nicely cut and fit well. Hubby very pleased with his items - the shorts have become... See more
Company replied
Great online service and quick delivery, sadly one of the items purchased didnt fit but the returns experience was easy and quick. Can fault anything and will definitely purchase again. Plus great q... See more
Company replied
Company details
- Clothing Store
- Men's Clothing Store
- Outdoor Clothing and Equipment Shop
- Outerwear Store
- Women's Clothing Store
About Passenger
Written by the company
Passenger is a responsible outdoor clothing and gear brand rooted in nature, connection, and wellbeing. Our purpose is to inspire meaningful escapism, enabling more people to spend more time pursuing their passions.
High-quality, stylish, and built to perform, our products blend function and responsibility, leaving a smaller footprint. Everything you need, nothing you don’t. For every order, we plant a tree.
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Responsibility
Contact us
Passenger
Written by the company
- Two million trees planted and counting...
- We know that by inspiring people to spend more time outdoors and offering a product that enables them to do that easily, people will fall in love with the outdoors. And in turn will want to protect the places where they play, look after them and advocate for them. This is why our Plant & Protect programme is so important to us. For every order, we plant a tree, and continue to protect acres and acres of rainforest in partnership with two amazing conservation charities, Trees for the Future and Rainforest Trust.
Contact info
Passenger, Hampshire, United Kingdom
- hello@passenger-clothing.com
- passenger-clothing.com
4.6
Excellent
51K reviews
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Quality can be better!
The design is nice and the fit is good, but there is room for improvement in the overall quality. The fabric feels somewhat below expectations, and there was noticeable excess ink residue on the shirt, which should have been better washed out before the product was shipped. With better quality control in these areas, the overall experience would be much better.
June 22, 2026
Reply from Passenger
Hey there,
Thank you for your review and I'm sorry to hear that the quality wasn't as expected!
For further assistance with the issues, please reach out to our customer service team :)
Best wishes,
Harrison
Passenger Team
Lovely wash bag
Lovely wash bag, great quality and lots of useful storage sections. Customer service was excellent too.
June 22, 2026
Reply from Passenger
Hey Emily,
It's great to hear that you are loving your new wash bag!
Best wishes,
Harrison
Passenger Team
Reply from Passenger
Hey Rob,
Thank you for your lovely review!
Best wishes,
Harrison
Passenger Team
Extremely satisfied with my purchase
Had my eye on a jumper for a while and finally made a decision to get it. Delivered from UK to Australia in record time. Great quality and fits great. I am happy 😃
June 22, 2026
Reply from Passenger
Hey Cheggers,
Thank you for your review and for supporting us from Australia!
Best wishes,
Harrison
Passenger Team
Really pleased with the fleece I got in…
Really pleased with the fleece I got in the sale. I had been waiting for a reduction in price. Well worth waiting, it fits well and feels comfortable and cosy.
Ordering was very straightforward and delivery time was as stated.
June 20, 2026
Reply from Passenger
Hey Jain,
Thank you for your review and we are glad to hear that your are pleased with your fleece!
Best wishes,
Harrison
Passenger Team
Beautiful dress stinks!
Beautiful dress, but the smell was disgusting, I almost sent it back due to the smell. Thankfully after a good wash it smelt fine but smelt like a public toilet even my 4 year old commented on the “disgusting” smell
June 21, 2026
Reply from Passenger
Hey there,
Thank you for your review and I'm really sorry to hear about the smell with this item!
This shouldn't happen with our items and I'll get this fed back to our warehouse team. If anything like this happens in the future, please reach out to our customer service team for further assistance :)
Best wishes,
Harrison
Passenger Team
Everything as expected
Everything as expected; very satisfied with the quality of the product and the service!
June 22, 2026
Reply from Passenger
Hey Jan,
Thank you so much for your review!
Best wishes,
Harrison
Passenger Team
Reply from Passenger
Hey Alison,
Thank you for your review!
Best wishes,
Harrison
Passenger Team
Reply from Passenger
Hey there,
Thank you for your review and we are happy to hear you love your fleece!
Best wishes,
Harrison
Passenger Team
Reply from Passenger
Hey Jordy,
Thank you for your review!
Best wishes,
Harrison
Passenger Team
Clothes are so comfortable and stylish.
June 22, 2026
Reply from Passenger
Hey Clare,
Thank you so much for your review!
Best wishes,
Harrison
Passenger Team
Fantastic Quality and quick delivery
June 21, 2026
Reply from Passenger
Hey Andreas,
Thank you so much for your review!
Best wishes,
Harrison
Passenger Team
Great quality
Great product quality
First time buyer here in NZ and happy to purchase again - in fact I have already put in my next order!
I'm kind of keeping it a secret but telling those who ask because I dont want everyone else buying the same stuff as me! Lol
June 22, 2026
Reply from Passenger
Hey Johnny,
Thank you so much for your lovely review!
Best wishes,
Harrison
Passenger Team
Great online service and quick…
Great online service and quick delivery, sadly one of the items purchased didnt fit but the returns experience was easy and quick. Can fault anything and will definitely purchase again. Plus great quality items too
June 22, 2026
Reply from Passenger
Hey Jen,
Thank you for your review!
I'm sorry to hear that the item wasn't quite right, but I'm glad to hear that the returns process was nice and easy :)
Best wishes,
Harrison
Passenger Team
Reply from Passenger
Hey Peter,
Thank you so much for your lovely review!
Best wishes,
Harrison
Passenger Team
good service and quality clothing
good service and quality clothing, but more importantly looking after the enviroment👌👍
June 21, 2026
Reply from Passenger
Hey Emyr,
Thank you so much for your lovely review!
Best wishes,
Harrison
Passenger Team
Cute shorts
Quick delivery in recyclable packaging to find beautiful well made shorts. Happy customer! Can’t wait to take to Australia ;)
June 22, 2026
Reply from Passenger
Hey Sarah,
Thank you for your review and have a lovely time in Australia!
Best wishes,
Harrison
Passenger Team
Superb clothing
June 21, 2026
Reply from Passenger
Hey Angela,
Thank you so much for your review!
Best wishes,
Harrison
Passenger Team
Recommended by a friend
Recommended by a friend, quality product. Excellent delivery service.
June 21, 2026
Reply from Passenger
Hey there,
Thank you for your lovely review!
Best wishes,
Harrison
Passenger Team
A really great choice of products….
A really great choice of products and at very competitive prices.
An easy to navigate website, great delivery updates and good offers in the outlet too, well done Passenger.
June 21, 2026
Reply from Passenger
Hey Martin,
Thank you so much for your review!
It's lovely to hear about your experience and I'll pass on your comments to our team :)
Best wishes,
Harrison
Passenger Team
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