Recipe Kits by Pasta Evangelists Reviews 

4,848
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, most reviewers were somewhat happy with their experience overall. Some customers have enjoyed the product quality, describing meals as delicious, fresh, and flavorful, with some noting the convenience of ready-to-prepare dishes. Reviewers also appreciate the engaging pasta making classes, highlighting them as a fun activity with good company. The customer support has been praised by some for quick responses and effective resolution of delivery issues. However, a significant number of people were dissatisfied with the delivery service, citing frequent delays, non-deliveries, and ruined orders due to improper handling. Many also reported issues with incorrect or missing items in their orders, as well as small portion sizes that were considered overpriced. The quality of the food received mixed reviews, with some finding it poorly seasoned, bland, or lukewarm, and others noting a lack of variety in the menu. Customer service was also a point of concern for some, with reports of unresponsiveness and a general lack of attentiveness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising delicious, fresh, and flavorful dishes,... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing numerous issues with... See more

Quality

Customers had ambiguous experiences with quality, with some praising the delicious, fresh, and flavorful... See more

Order

Consumers express significant dissatisfaction with their orders, frequently reporting issues such as long... See more

Service

Clients share negative opinions on service, with many describing it as genuinely one of the worst experiences... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Out of a table of 4, 2 orders incorrect. 1 not even close. And while they debated what was wrong, two sat without cutlery. The completely wrong one was presented wrong again while eventually a comple... See more

Rated 3 out of 5 stars

Delivery was quick packaging is bulky if you want to freeze it, the ricotta and spinach agnolotti wasn't good, pasta was too thick and the filling was non existent which made it tasteless, left a lot... See more

Rated 3 out of 5 stars

Food is not bad for a delivery, but packaging is horrendous, e.g. the disposal of the cooling pouches. Never ordering again on that basis alone.

Rated 3 out of 5 stars

I used to order their cook at home recipe kits every other month as a treat. Absolutely delicious, fresh, flavourful and the menu changed every week with different specials each time. Like everything,... See more


Company details

  1. Online Food Ordering Service

Written by the company

We're called Pasta Evangelists because we think there's so much more to pasta than most people see. When it's done right, it's the most wonderful food on earth, and it should have pride of place on modern menus. Freshly made by Italian hands, following authentic recipes and using the very best ingredients, our dishes show off the best of what pasta has to offer. We deliver fresh, tasty and well-textured meals truly worth singing about, and all that's needed is a quick five minutes to put it together at home. Check out our latest menu at pastaevanglists.com, help spread the faith (or just build an appetite) on Instagram at @pastaevanglists, or simply help us serve you better by leaving your comments here on Trustpilot. Grazie mille.


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(4,848)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

The two worst pasta meals I’ve ever…

The two worst pasta meals I’ve ever eaten. The carbonara was just cheese sauce, didn’t resemble the flavour of carbonara at all and the inferno nduja again, the flavour profile was not nice, mostly raw onions and way too many chilli’s and the tomato based sauce, terrible

November 10, 2025
Unprompted review
Rated 2 out of 5 stars

Lied...

Food was actually great but.. they lied.
I made an order on uber eats and got a leaflet saying if I leave them a 5 star review, they will give me £3 on uber or £5 on deliveroo. I did and.. well never heard from them :) so not nice to trick your customers like this. It is not about the £3 but about honesty of the company

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam from Just Eat with Pasta Evangellists

I placed and paid for an Order via Just Eat which was acknowleged and was given an expected delivery time of 38 Minutes, but there was no evidence that the order was being prepared, and the expected delivery time just kept extending. I rang Just Eat to ask where exactly this Order was supposed to be coming from and they informed me that it was Finchley - I cannot see that you even have a location in Finchley and even if you do, that is miles away from me, so if an order was being prepared it would be "stone cold" by the time it got here. By this time it had been an hour since I first placed the order and I was starving, so had no alternative but to cancel it. We all know that Just Eat will only deliver from local restaurants and Finchley from where I live, is way outside of that catchment area. This appears to be a scam from Just Eat and I'm not sure who else is involved in it.

October 27, 2025
Unprompted review
Rated 2 out of 5 stars

Terrible

Saturday night 7pm - no garlic bread, no ragu - staples of an Italian restaurant! Also two main came out and five minute wait for third. Can’t buy wine by the glass either. Never again!!!!

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Pasta Making London

We went to a pasta making class in London with Veronica. She was fantastic, funny, clear and obviously an expert. Lovely time, highly recommend.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

We went on the pasta and pesto making…

We went on the pasta and pesto making course and it was a lot of fun, plus really informative. I have never made fresh pasta or pesto, so it was great to learn. Our chef was really engaging and enthusiastic, and the bottomless prosecco was lovely! Would highly recommend as an experience.

October 10, 2025
Unprompted review
Rated 3 out of 5 stars

Pasta too thick and filling non existent

Delivery was quick packaging is bulky if you want to freeze it, the ricotta and spinach agnolotti wasn't good, pasta was too thick and the filling was non existent which made it tasteless, left a lot of thick pasta on the side....La Tua fresh pasta is much better...cant comment on the sauce with it as I used my own

October 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible

I booked a pasta making class which I was then informed 24 hours before was cancelled due to ticket sales. I asked for a refund which I am still waiting for almost a month later. Despite being told by the area manager this has been processed and to wait 5 working days it has been well over this. I am so frustrated with the experience I have had and the terrible customer service and would recommend this company to no one

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

2 hours to deliver awful food ordered just…

2 hours to deliver food ordered just before 7.15 on a Tuesday evening! 2 pasta dishes and a garlic bread. There was no sauce on the pasta. Barely a teaspoon to coat. I counted 3 pieces of chicken in my dish. The garlic bread was rock hard. All food freezing cold!
I Cannot believe I paid £30 for that meal. Absolutely diabolical. First and last time ordering!

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

If I could rate this lower I would

If I could rate this lower I would. We have used a number of years. Sadly last delivery did not arrive. All attempts to get money back have failed. No one is answering the e-mails sent. No one answers the phone and voice mail left is not replied to.
We would like to be reimbursed the cost of the meal we didn’t get. As you can imagine, we won’t be using this company again.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible.
Ordered the ‘carbonara of dreams’ was not specified anywhere that it would have any prawns added to it yet arrived with 4 prawns in it. Ordered through deliveroo so nothing really could be done but very disappointed.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Pasta making experience

Booked the pasta making experience for my girlfriends birthday. The chef was very enthusiastic and made the class entertaining. Her helpers were great at keeping our glasses topped up and keeping us on track to get our pasta made on time. The vegetarian sauce we had with our pasta was delicious!

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. Tried these guys for a couple of weeks. One order was short a meal, the next order didn't arrive at all. Can't call them. They take forever to respond over email. Food nothing special either. One to avoid. They don't care about their customers at all.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered carbonara of dreams

Ordered carbonara of dreams. Didn’t know anyone could ruin a carbonara, tasted awful. Sauce had no flavour and it was so dried irrespective of the fact that dish was still hot. Would not recommend at all

September 28, 2025
Unprompted review

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