Recipe Kits by Pasta Evangelists Reviews 

4,849
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, most reviewers had an average experience overall. Many customers frequently encountered issues with incorrect or missing items in their orders, alongside problematic delivery services often resulting in significant delays or unfulfilled orders. Reviewers also expressed dissatisfaction with customer service, citing poor communication and difficulty resolving problems. Regarding the product itself, opinions on food quality and taste were quite mixed; while some found the pasta delicious and fresh, others described it as bland, poorly seasoned, or having non-existent fillings. Some people also felt that portion sizes were small and the menu lacked variety. Conversely, a small portion of people felt satisfied with the interactive pasta-making classes, finding them enjoyable and a great learning experience.

What people talk about most

Product

Clients share ambiguous opinions on product quality and value, with some reviewers praising the delicious... See more

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting issues such as... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the delicious, fresh, and... See more

Order

Users describe negative interactions with order, with many experiencing significant delays, cancellations,... See more

Service

Consumers find service to be negative, with many describing it as one of the worst experiences they've had,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Out of a table of 4, 2 orders incorrect. 1 not even close. And while they debated what was wrong, two sat without cutlery. The completely wrong one was presented wrong again while eventually a comple... See more

Rated 3 out of 5 stars

Delivery was quick packaging is bulky if you want to freeze it, the ricotta and spinach agnolotti wasn't good, pasta was too thick and the filling was non existent which made it tasteless, left a lot... See more

Rated 3 out of 5 stars

Food is not bad for a delivery, but packaging is horrendous, e.g. the disposal of the cooling pouches. Never ordering again on that basis alone.

Rated 3 out of 5 stars

I used to order their cook at home recipe kits every other month as a treat. Absolutely delicious, fresh, flavourful and the menu changed every week with different specials each time. Like everything,... See more


Company details

  1. Online Food Ordering Service

Written by the company

We're called Pasta Evangelists because we think there's so much more to pasta than most people see. When it's done right, it's the most wonderful food on earth, and it should have pride of place on modern menus. Freshly made by Italian hands, following authentic recipes and using the very best ingredients, our dishes show off the best of what pasta has to offer. We deliver fresh, tasty and well-textured meals truly worth singing about, and all that's needed is a quick five minutes to put it together at home. Check out our latest menu at pastaevanglists.com, help spread the faith (or just build an appetite) on Instagram at @pastaevanglists, or simply help us serve you better by leaving your comments here on Trustpilot. Grazie mille.


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(4,849)

143 reviews in the last 12 months

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Rated 2 out of 5 stars

Not very good

I have been to my local branch a few times. I eat a lot of pasta in restaurants and I wanted to like it but this place is just not very good. The staff try hard but they appear to be very inexperienced and I don’t get the impression that the chef (if there is one) has any real connection with Italian food. The dishes I have had were poorly seasoned, bland and watery. The place also has no atmosphere.

I had a problem with the payment system and was double charged. After I discovered this I contacted their support and they quickly refunded the overpayment. I wish the product was as good as the support.

June 13, 2025
Unprompted review
Rated 3 out of 5 stars

Don’t fall for the pictures

Out of a table of 4, 2 orders incorrect. 1 not even close. And while they debated what was wrong, two sat without cutlery. The completely wrong one was presented wrong again while eventually a completely fresh dish was cooked. Bill arrived with the now usual “discretionary “ service added but no deductions or comps? Just an odd experience in this age.

August 23, 2025
Unprompted review
Rated 4 out of 5 stars

Delicious pasta, basic restaurant

We had dinner at the Farringdon restaurant.

Positive: very fresh pasta and authentic sauce, delicious burrata, central location.

Negatives: you need to pay waiter to make the order and the card machine makes a large beep, as a result of which we needed to pay thrice during the meal and the restaurant sounded like a supermarket checkout; narrow menu (not more than pasta, missed green vegetables); pleasant but basic interior (cutlery in a pot, no tablecloth). The lasagne were lukewarm in the middle. Think of this as more a City lunch place and less a restaurant.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

2 hours of waiting and no food in sight

Ordered through Just Eat from the Edinburgh branch. Spent 2 hours having the delivery eta repeatedly pushed back before we were finally able to cancel the order. Allegedly, they had made up our order at least 90 mins before and were waiting for a driver to deliver it. No way to run a business. Just Eat was also a piece of sh*t and made the cancellation almost impossible.

August 21, 2025
Unprompted review
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Rated 1 out of 5 stars

MICROWAVED GARBAGE - AVOID

Placed an order at the Edinburgh outlet which is 'delivery only' for some reason.
Placed the order at 5:32pm and received a notification at 5:34pm letting us know our food was now ready and waiting to be collected! What? Two minutes to make two pasta dishes, a garlic bread and a focaccia? Bollox, it's been precooked and just slung in the microwave!
When it arrived the garlic bread and focaccia were cold (we had to reheat them) and the pasta pieces in both pasta dishes were a mix of brick hard or soggy and overcooked and the sauces were bland at best.
We like to try new places and to support local businesses but what a waste of money this was. However, lesson learned. We definitely won't be ordering from them again or recommending them to anyone.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Worst pasta ever

Worst pasta ever. They sent me wrong order and even when I tried to eat the wrong one it was so undercooked and aweful.I called and they wanted me to send picture by email!! Well i didnt want it for my next meal!! How can you check if its raw by picture,. Unbelievable. Never gonna order again

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent afternoon

Excellent afternoon. Chef was amazing and made the whole experience so much fun. We did the beginners course and I would definitely recommend it for anyone wanting to learn the basics of pasta making. Bottomless prosecco too. Worth every penny.

August 9, 2025
Unprompted review
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Rated 1 out of 5 stars

disgusting

Ordered off just eat waited 1 hour and 45 mins for delivery for them to deliver wrong order food was cold and food absolutely disgusting

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Had to wait forever to be served

Had to wait forever to be served. Server was clearly overwhelmed and disinterested. When my ravioli finally arrived it was all stuck together in one congealed lump. Normally I would have refused to eat it but had to rush to a meeting. This was at the Pasta Evangilists restaurant in Greenwich

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Gift

I bought this as a gift for my son and his girlfriend and they absolutely loved it . They did the beginner’s pasta making course in Farringdon and thought the whole course was excellent for the cost especially the ragu sauce made for them to go with their pasta . They said they would definitely do another course.

August 2, 2025
Unprompted review
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