I bought a set of Illy art collection .
I bought a set of Illy art collection .
The store is very nice and fast in delivery
I hope they provide more of the Illy collection
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Pasticceria artigianale alle pendici dell'Etna dal 1983
corso san vito 71 , 95030, mascalucia, Italy
Replied to 66% of negative reviews
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I bought a set of Illy art collection .
The store is very nice and fast in delivery
I hope they provide more of the Illy collection
This is the second time I order from them and they did not disappoint.
Delicious, great quality of ingredients, lovely packaging, and fast shipment.
Very happy with my order.
Impeccable service, what else can I say?
I had a problem with the panettone I Received and after reporting it, within a few days I was sent an other panettone as well as another pistacchio cream to go with it. The only suggestion I have for the seller is to review their expiry date on the containers as apparently that is not indicative of the use by date but just of the date by which the dough expires which as a consumer is unhelpful, as I need to know when the product has to be eaten by.
Otherwise the panettone was amazing and so soft that my husband said it sets the standard for all the panettoni :-)
Everything is delicious. I am ready to order more. All my guests loved the cake and cookies.
Thank you
Although an issue occured when I ordered through their website which erased my notes regarding the desired delivery date which prompt the shipment to sent too early, they solved the issue and accommodated my request anyway. The products were of excellent quality and extremely well packaged for international shipping.
I am giving 4 stars just because around the days of the delivery I tried to contact them with no response because the package had not arrived within the scheduled period, it arrived nearly a week later.
Nonetheless I highly recommend them, everything tasted great.
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