Patellaplus Reviews 

I placed my order May 22-and today as of August 1, it has still not been received. I set an email to the company 2 weeks ago asking for an update-no response. They’ve had the nerve to send me two emails asking me to review the product already in the past week.

I placed an order with Patella Plus, who advertised shipment within 12 days. It has been a couple days short of one month. I have not received the product or a response from three emails. They need to change the add, and improve shipping and customer service department

Item never received. I’ve advised with no follow up from seller.

Never received the product, have been sent 3 emails to review the product and in each explained this. I have yet to receive a email with a explanation as to why or that the issue has been corrected and I will be sent the product. So yes if I could give zero stars I would.

Never got the product.

Straps not long enough.

I haven’t received my order. When and how was it delivered?

Its been 3 months and I have not received it

Product was ordered May 2, 2026. It still has not arrived as of June 12, 2026.

I never received my product. I never got a response to any emails or messages that I left Inquiring when the order would ship. From start to finish this was a horrible experience.

Never received my order or any response to my email.

Did not receive the other half of my order made attmps to contact no reply

They are great except you sent me 2 right and not a right and a left like I ordered.

Never received my package

Did not like the mesh backing of the brace. It was loose and hung low when trying to wrap the straps. I was not happy and actually sent an email asking to return the product, but have not heard back from the company.

Haven’t received it yet

Placed a order and was told out of stock even though they took my money, wrote many many emails asking when "in stock" they said soon , months went past still nothing so asked for my money back or was going to consumer rights because this is a scam , they said no we are not luckily refunded my money
DEFINITELY DO NOT USE ,WILL TAKE YOUR MONEY BUT NEVER GET YOUR ORDER ITS A SCAM

AVOID AT ALL COSTS!
In total support of what everyone says.
This company is a SCAM.
Ordered products in December and nothing ever arrived. Sent over 10 emails, contacted them via their Insta account and Facebook account too and never got a response.
Websites also disappeared and went off line for a while when the bad comments built up on social media.
Website now reinstated no doubt to scam other folk out of their money and all negative comments keep getting deleted.
Absolutely zero way of trying to locate them as they hide all contact info with links that don’t work on their website.
Luckily I got my money back through PayPal.

SCAM DO NOT GIVE THIS COMPANY ANY MONEY. YOU WILL NOT GET IT BACK! Customer service non existent. Haven't replied once to my emails. Haven't sent me my knee braces either.