MicroGenDX Reviews 

I have IC and was having recurring UTI’s and antibiotics were not taking care of the infection. I ordered this test and finally got the answers i was looking for. Thanks so much!

It was great to receive my test overnight and the person with whom I spoke to place my order was most helpful.
I’m impressed that you can now provide results in a 24 hour time frame.

I had pain in my flanks for a very long time and nothing was ever shown in the doctors office. I found this company by researching in Facebook groups. I ordered it and got results in about 5 days. My doctor gave me the correct antibiotics and now I'm hopeful that this has been my issue for a year, was having issues with electrolytes. I hope to make a full recovery as I finish the medicine. It's just nice to have an answer as to what has been wrong. Thank you Microgen DX!

Representative was super helpful and got my order out to me right away.

People and service and technology make this company great.

Fast and reliable
At affordable prices

I had a very positive experience with MicroGen DX. The testing process was straightforward and much more advanced than traditional methods. Their technology provided a detailed and accurate analysis, which gave me clear answers when other tests hadn’t. The turnaround time was fast, and the report was thorough yet easy to understand. What I really appreciated was how their results helped my doctor create a more targeted treatment plan, which made a huge difference in my recovery.

MicroGen DX is definitely a step forward in diagnostics, and I would highly recommend them to anyone who needs precise, reliable testing.

Fast, discrete, and easy.

Horrible, rude billing staff. They incorrectly submitted the test to my provider's old office and then billed me out of pocket for it. When I called to get them to fix it, they told me that the clinic, not the physician, is the provider, and that I was on my own. This is incorrect, but they refuse to correct their billing, even though this provider is still currently in practice elsewhere and her name and ordering information appeared on the order and the bill for the test. I've called three times now to try to clarify the issue. Overall, they are hostile over the phone, and you can't talk to a supervisor. Feels very sketchy, like they are running a scam. I would never use them again, as my feeling is that if you can't get clarification on billing, how can you trust their results? I know the lab and the billing people are not the same, but the overall lack of care and poor attention to detail are red flags for me. This is a newer business and seems destined to fail. There are competitor PCR tests out there, and I'm hoping for a more professional and detail-oriented service experience with one of those. Definitely don't use these guys unless you wish to be sorely disappointed.

Was over charged for shipping. I paid for overnight shipping and my order 5days passed the overnight.

Besides that issue they have great products.

Ordering the MicroGenDX test was a breeze. The process was straightforward, and the return kit was easy to use. I appreciated how simple it was to send my sample back for analysis.
I received my results in just three days. The report was incredibly detailed and easy to understand, which made it simple to discuss with my doctor.
The support team was fantastic, both online and over the phone. They answered all my questions promptly. The accuracy of the results was impressive, especially since my kit tested for both bacteria and fungi—something not typically available with standard lab tests.
My doctor was very pleased with the results. This allowed for a more accurate treatment plan for my infection.
I am very satisfied with my experience and will definitely use MicroGenDX products again in the future. Highly recommended!

Having a real analysis was good info but could be better if a Laymans translation was included as not educated to understand the results in doctor language. Hard to confer with current doctor on the findings. High bacteria? where? What? Treatment options in English? Current erologist just blew it off and I have no recourse as no way to actually understand it all.

I scheduled an peer meeting concerning my results and no one called me. I scheduled another call hopefully someone will call this time. I love the fact that the results came back fast. I would love to update my review to 5 stars.

Fast and easy. Did it on my own time.

those guys are fast & accurate!! best service but also expensive but when it comes to your health....

I’ve been suffering with UTI symptoms for over 6 months. I was referred to four different doctors and have taken multiple lab tests that all came back negative. I was suffering daily with no answers. A specialist referred me to MicroGenDX. The process was super simple and the results were fast. The test showed I had a biofilm in my bladder and six strains of bacteria. This test provided me with not only peace of mind, but more information that four doctors and standard multiple lab tests could. I finally have an answer to all my symptoms and am being treated. Extremely grateful for MicroGenDX!

Fast, detailed and accurate! MicroGenDX blows away hospital and traditional testing. I'll use again if/when needed

Outstanding service. Top notch experience.