Paul Byron’s website is great, they have a huge selection of brands and I’ve bought from them a few times when nowhere else had what I was looking for. Their sales are genuine and they have an incredi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was so quick. Amazing. Ordered Sunday evening - received sandals Tuesday morning. Shop assistant in Maynooth was so helpful. Did not have my size in colour I wanted. She checked online and... See more
Company replied
Unbelievable service from Paul Byron. I ordered two pairs of shoes for my daughter starting back to school. They arrived in less than 24 hours. Excellent, will definitely shop online again.
Company replied
I needed a pair of everyday, working around the house, shoes in a hurry, as my pair had given up the ghost. I ordered a pair, and it happened to be over the August Bank Holiday. They were dispatc... See more
Company replied
Company details
Written by the company
Founded in 1978, Paul Byron has become one of Ireland’s most recognised and trusted retailers. Over that time the company has continued to grow adding new stores, brands, categories and departments. The business now operates 17 stores across the Republic of Ireland and has established itself as Ireland’s largest independent footwear retailer. We are still Irish owned and operated. We are immensely proud of our heritage and the loyal following we have built up over 40 years operating in Ireland. Our business is constantly evolving and adapting to the ever changing market but our core values remain the same. Our teams are dedicated to providing the best customer service, they are the best in the business offering expert advice on all of your footwear needs. We are the footwear experts in Ireland… We offer the widest footwear range in the market with the biggest selection of brands across all categories ensuring we have something to suit all tastes and trends. Our website www.paulbyronshoes.com offers the largest online footwear selection in Ireland and continues to grow at pace as we pursue our omni-channel growth strategy. We pride ourselves on the loyal relationships we have with our customers and brand partners which have ensured the success of our business. Our kids department offers the largest selection available in Ireland, featuring the best brands in the footwear industry. We know how important it is to get your child’s footwear choice correct… our customers know their child’s feet are safe in our hands! Our kids department offers professional advice and fitting from their first shoes onwards. Our mission is to deliver Quality, Value and Fashion every day….
Contact info
Golf Links Road, Roscommon, F42 XV09, Roscommon, Ireland
- 09066 27270
- support@paulbyronshoes.ie
- paulbyronshoes.com
4.9
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Paul Byron
Hello Linda,
We're truly happy to hear that our service and delivery met your expectations. Thank you for your wonderful feedback.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Alan,
We are so happy to hear you had a great experience with us! We truly appreciate your kind words and look forward to serving you again in the future.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Alison,
We are so pleased to hear that your experience was as advertised, with good communication and swift delivery. Thank you for your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Very prompt delivery
August 6, 2026
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team,
Reply from Paul Byron
Hello Angela,
We are so pleased to hear that you found our service quick and hassle-free. Your positive feedback truly brightens our day. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Lovely selection of shoes to pick from…
Lovely selection of shoes to pick from at a good price and prompt delivery.
August 17, 2026
Reply from Paul Byron
Hello Geraldine,
We are so pleased to hear that you found a lovely selection of shoes at a good price and that you were happy with the prompt delivery. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent service
Excellent service. Easy to order and delivered with 2 days. 100% recommend
August 10, 2026
Reply from Paul Byron
Hello Siobhan,
We are so pleased to hear that you received excellent service and found our ordering process easy. It's wonderful to know your delivery arrived within 2 days. We truly appreciate your 100% recommendation😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Good co to deal with and prompt delivery
Good co to deal with and prompt delivery in 2 days to Dublin. The Clarks boots are good except the black patient size 5 is a little smaller and tighter than the black leather boots both are ankle boots. I decided to keep the black patient boots as leather might stretch and I really like them
Thanks
August 17, 2026
Reply from Paul Byron
Hello Veronica,
We're so happy to hear you had a good experience with us and that your delivery to Dublin was prompt! We appreciate your feedback regarding the sizing of the Clarks boots, especially the difference between the patent and leather styles. We are glad you love them and decided to keep them. Thank you for your positive review!
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent attention
Excellent attention, delivery and return service, always a good quality and very good offers.
August 10, 2026
Reply from Paul Byron
Hello Yenifer,
We are so pleased to hear that you consistently receive excellent attention, delivery, and return service, along with good quality and very good offers. 😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Excellent and professional service
Excellent and professional service. Helpful and informative staff. Highly recommend.
August 10, 2026
Reply from Paul Byron
Hello Benny,
We are so pleased to hear that you received excellent and professional service from our helpful and informative staff. Thank you for your high recommendation.😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards
PB Team,
Really fast tracked delivery
Really fast tracked delivery, beautiful shoes, what's not to like.
Highly Recommend
August 17, 2026
Reply from Paul Byron
Hello Kathryn,
We are so pleased to hear that you found our delivery fast and that you love your beautiful new shoes. We truly appreciate your kind words and recommendation.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Audrey,
We are so happy to hear about your consistently positive experiences with us! Thank you for your kind words.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Thank you for supporting our Irish business,
Kind regards,
PB Team
School shoes discounts won't apply.
I got a discount code but it was not applicable because I was buying school shoes even though they were expensive shoes. Not everyone wants two pairs of school shoes. Otherwise delivery time good.
August 10, 2026
Reply from Paul Byron
Hello Teresa,
We appreciate you sharing your feedback regarding the discount code not applying to your school shoe purchase. We understand your frustration with this limitation, especially given the cost of the shoes. We are glad to hear that our delivery time met your expectations.😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Overall excellent service
Easy website, great choice, quick delivery and fantastic return process when one pair needed to be returned. Highly recommended
August 7, 2026
Reply from Paul Byron
Hello Petriece ,
We are so pleased to hear you found our website easy to use, enjoyed the great choice, and appreciated the quick delivery. It's wonderful to know our return process was fantastic for you. We truly appreciate your kind words and recommendation.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Helena,
We are so glad to hear that you found our service quick and easy to use! Thank you for sharing your positive feedback with us.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great quality shoes and prompt delivery…
Great quality shoes and prompt delivery , great sales and would highly recommend, repeat buyer A1
August 14, 2026
Reply from Paul Byron
Hello Tara,
We are so pleased to hear that you are happy with the quality of our shoes and our prompt delivery. We truly appreciate your kind words and your continued support as a repeat buyer.
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Reply from Paul Byron
Hello Eve,
We are so pleased you found excellent value for money and experienced such a fast delivery service. Thank you for your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
Great service and great price
Great service and great price. Came the next day. Super. Niall Gannon
August 14, 2026
Reply from Paul Byron
Hello Niall,
We are so happy to hear that our service and pricing met your expectations and that your delivery was prompt. Thank you for your kind words😊
We truly appreciate your support of our Irish business.
Kind regards,
The PB Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.