Paul Meakin Estate Agent Reviews 

569
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service provided, often describing it as excellent from start to finish. Reviewers frequently praise the staff for being highly professional, friendly, and approachable. Many people appreciate the team's supportive approach, making complex processes feel stress-free and reassuring. Customers consistently mention excellent communication, noting that the team keeps them informed and answers questions promptly. Specific individuals are frequently singled out for their exceptional helpfulness and efficiency. The company is highly recommended for its reliable and responsive approach to managing properties and resolving issues swiftly.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their hard work, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the team's efficiency and... See more

Customer service

People report positive experiences with customer service, highlighting the efficiency and helpfulness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Alliso... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the... See more

Company replied

Rated 5 out of 5 stars

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and k... See more

Company replied

Rated 5 out of 5 stars

Exceptional service from start to finish! Emma and the team at Paul Meakin were amazing throughout what turned out to be a really stressful and unpredictable purchase. Even with challenges li... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

Written by the company

We sell, let and manage properties in the Croydon and surrounding areas, we offer bespoke marketing packages and have been providing a quality service since 1973. As an independent, family run business, we pride ourselves on going the extra mile for all our clients. We aim to give you an innovative experience and you can be assured that with our established reputation as a marketing leading Estate Agent, we deliver a service that is personal and professional whether you are buying, selling, or letting. Our team of dedicated and knowledgeable staff are here to guide you through your property journey. We are open 7 days a week across our branches which sets us apart from our competitors.


Contact info

5.0

Excellent

TrustScore 5 out of 5

569 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(569)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT

EXCELLENT. The staff are professional, approachable, willing to help in any way. They offered really helpful and useful advice in all manner of situations that occurred during my dealings with them. Having dealt with other estate agents in the pursuit of a new property, their failings simply highlighted how good Paul Meakin are and they should be proud of the job they do. Thank you.

January 28, 2026
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you both for your kinds words, it was a pleasure to work with you

Advertisement
Rated 5 out of 5 stars

I feel confident that the staff at Paul…

I feel confident that the staff at Paul Meakin do a professional job and look after both landlord and tenant. I would not hesitate in recommending their services.

December 19, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

Thank you to Paul Meakin's Team!

A big thank you to Paul Meakin's Team!

My partner and I are thrilled to share that we just bought our first home with the help of Paul Meakin! We couldn’t be happier with the amazing service we received. Niam was fantastic; he showed us the property and made us feel right at home with his friendly approach and thoughtful details about the house. The whole team at Paul Meakin was great with communication, making the entire buying journey so easy and stress-free. We’re truly grateful for all their support!

Keep up the awesome work at Paul Meakin!!

August 1, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business review the sales team will be delighted with your comments.

Rated 5 out of 5 stars

Sian and Gill were amazing

Sian and Gill were amazing , they put in extra effort outside of their normal duties to help speed along my house buying process

October 1, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and feedback the team will be delighted.

Rated 5 out of 5 stars

Exceptional service from start to finish

Exceptional service from start to finish!

Emma and the team at Paul Meakin were amazing throughout what turned out to be a really stressful and unpredictable purchase.

Even with challenges like gazumping and issues in the chain, Emma was always there with great advice, constant support, and clear communication. She kept us informed every step of the way and helped us feel confident in our decisions.

I’d highly recommend Emma and the whole team at Paul Meakin - they genuinely put their customers first, and that’s such a rare and refreshing thing to find in the property industry.

October 20, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review.

Advertisement
Rated 5 out of 5 stars

Paul Meakin Estate Agents are…

Paul Meakin Estate Agents are amazing—so helpful and always there when you need them. I can’t recommend them enough!

October 22, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review the team will be delighted with your comments

Rated 5 out of 5 stars

Fantastic team

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and kept us up to date. Emma was fantastic communicating with us throughout the process, and Natalie was always on hand to update us, answer questions, and keep the sale moving at pace. Communication was clear and consistent, and we felt reassured at every stage.

Highly professional and approachable team. We wouldn’t hesitate to recommend Paul Meakin to anyone buying or selling in the area.

October 1, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

myThey have made the buying process completely stress-free and we cant thank them enough!self and my partner have just…

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the viewing, he answered every question we asked and went into detail about the history of the property which was so important. Natalie and Emma have been great with communication. Quick, fast replies to all of my questions. They have made the buying process completely stress-free and we cant thank them enough!

October 1, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued custom the sales team will be delighted with your comments.

Rated 5 out of 5 stars

Excellent service

I can highly recommend Paul Meakin they were excellent throughout the whole process for me. Emma, Niam, Gill and Natalie supported me with any worries I had and were always at the end of the phone to support me. I would highly recommend them.

September 6, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Advertisement
Rated 5 out of 5 stars

Outstanding Customer Service

It was more than 25 years ago since we last had any dealings with selling a property, and the process has evolved over that time, so we were a little apprehensive. We need not have worried …

Emma and her Team were superbly helpful, providing any advice needed, and helpful contacts when asked.

Communication was brilliant throughout the entire process.

Would we use them again ? ABSOLUTELY !

March 31, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued buisness the team will be delighted with your review.

Rated 5 out of 5 stars

Very good service

Very good service. Helpful during the purchase of a flat in Selsdon.

March 26, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review

Rated 5 out of 5 stars

Great service

I can highly recommend Paul Meakin estate agents. I have used this company several times over the years and have always found them excellent. Very professional. Easy to contact. The whole team are very knowledgeable and have given me some great advice.
I would not hesitate to use them again. And I would not hesitate to recommend them.
Trevor Howell.

March 21, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Advertisement
Rated 5 out of 5 stars

Not knowing where to start.

Not knowing where to start when we inherited a house, I called around a number of places.
After not being comfortable with the info I had received from anyone up to that point for a number of reasons I decided to call Paul Meakin.
I was lucky enough to speak with a very helpful young lady called Amy Hedgecox.
Amy attended the property at our request the same day, valuing the property and discussing with us what we wanted and the options available.
After explaining to Amy that we were looking for a quick sale she instantly had a buyer in mind.
A viewing was arranged for the very next day and a sale was agreed.
Amy has been there every step of the process with Natalie Chapman standing in when Amy was away from her desk.
I couldn’t have asked for a more kind and professional team to assist us.
We were kept informed regularly and Amy or Natalie were always there to answer any questions.
This isn’t just a sale for these guys, they have their clients best interests at heart.
I can’t recommend Paul Meaking enough, I wouldn’t use anyone else in the future.

March 18, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review Amy and Natlie will be delighted with your feedback.

Rated 5 out of 5 stars

We have been renting of Paul Meakin for…

We have been renting of Paul Meakin for 20 years now and have found them very polite and helpful, and very responsive to any emergency work needed.
Would recommend them anytime

March 9, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and long staying relationship the team will be delighted with your comments.

Rated 5 out of 5 stars

Professional, responsive & friendly team!

My family & I have been renting a property via Paul Meakin for the past 5 years and I cannot fault them. Whenever we have had issues with white goods or needed any repairs, they have always been extremely attentive and responsive going above and beyond to try to get it rectified as soon as possible. The team are extremely friendly, approachable and professional.

March 4, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued buisness and review

Advertisement
Rated 5 out of 5 stars

Highly recommend Paul Meakin Estate Agents

Paul Meakin’s are an excellent estate agent, both for sales and lettings. I have used them on multiple occasions over a decade and always been impressed with their staff who are friendly, professional and responsive. I highly recommend them.

February 19, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Paul Meakin Estate Agent

Paul Meakin Lettings team have been helpful, responsive and welcoming from day one. The level of professionalism is very high, which makes such a difference to our experience. Thanks to Allison and Ami for looking after us.

March 2, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your valued business and review

Rated 5 out of 5 stars

family business, nice people

I have dealt with Paul meakins now for several decades,buying selling and renting and they are definitely one of the very best in the area.Allison and Amy are excellent on the rental side find me good tenants after carrying out thorough checks for which I am very grateful.I would absolutely recommend them.5 star

January 10, 2025
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look