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PawChamp Reviews 

19,725
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 9,006 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive approach, often highlighting their ability to explain complex issues clearly and offer practical, achievable steps. The customer service is frequently described as outstanding, with many appreciating the quick response times and the respectful, kind manner in which their concerns are handled. People find the overall service to be very good, noting the ease of understanding the advice and the personalized touch in their interactions. Reviewers are particularly impressed with the prompt and efficient action taken to resolve issues, often leading to a positive and hopeful outlook.

What people talk about most

Staff

Consumers find staff to be positive, often highlighting their helpfulness, knowledge, and empathetic... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the advice practical, simple, and... See more

Response time

People report positive experiences with response times, with many customers highlighting the speed and... See more

Service

Customers consistently note positive experiences with service, praising the fast response times and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fair treatment i received was great. Finding that my bank and email were being piggybacked wasn't as great. I think if you agree there is a genuine issue then it shouldn't be time constrained to... See more

Company replied

Rated 4 out of 5 stars

We have only done one of the activities now, so far good. We had contacted you on how to get a printed copy and you responded immediately. Thanks so much. Will let you know more as we are using it.... See more

Company replied

Rated 4 out of 5 stars

I was given some suggestions of things to try and some videos to watch, which all seemed to make sense. I hope to see good results when I put these into practice.

Company replied

Rated 4 out of 5 stars

Wasn’t too hard to find the lessons. Lot of intros that are helpful to understand. A lot of new information but definitely doable.

Company replied


Company details

  1. #3 of 7 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(19,725)

9,989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christopher listen to what I was…

Christopher listen to what I was concerned with and gave very sound and practical help. Will put his ideas into practice tonight and over the next few days and report back .

June 28, 2026
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Reply from PawChamp

Dear Mrs Gwendoline Ince,

Thank you so much for your wonderful review!

We're thrilled to hear that Christopher was able to listen carefully to your concerns and provide you with practical, sound advice. It's fantastic that you're planning to put his guidance into practice, and we'd love to hear how it goes for you and your furry friend! Our Experts are truly dedicated to understanding each dog owner's unique situation and offering personalized support, so it's wonderful to know that Christopher made such a positive impact.

We look forward to hearing about your progress, and please don't hesitate to reach out if you need any further assistance along the way!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Useful advice promptly provided.

Useful advice promptly provided.

June 28, 2026
PawChamp logo

Reply from PawChamp

Dear Debra,

Thank you for your wonderful review!

We're thrilled to hear that you received useful advice promptly from our team. Providing quick and helpful guidance is at the heart of what we do, and it's fantastic to know that we could support you and your furry friend effectively. Your feedback truly means the world to us and motivates our entire team to keep delivering the best possible experience.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very good app

Very good app. Simple and easy to follow.

June 28, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you find our app simple and easy to follow. Making training accessible and straightforward for our users is at the heart of what we do, so it's wonderful to know that we're delivering on that promise. Your positive feedback truly motivates us to keep improving and supporting you and your furry friend on this training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very patient and full of usefGreat Help..ul…

Very patient and full of useful suggestions..

June 28, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that you found our team to be patient and helpful. Providing useful suggestions and supporting our customers every step of the way is at the heart of what we do at PawChamp. Your kind words truly mean a lot to us and motivate us to continue delivering the best experience possible for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Request was handled immediately and…

Request was handled immediately and professionally.

June 28, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that your request was handled immediately and professionally. Your positive feedback means so much to us and reinforces our commitment to providing exceptional service to every member of the PawChamp community. We truly appreciate your trust in us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Genuine and prompt feedback and…

Genuine and prompt feedback and constructive advice.

June 28, 2026
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Reply from PawChamp

Dear Ann,

Thank you for your wonderful review!

We're so pleased to hear that you've experienced genuine and prompt feedback along with constructive advice from our team. Providing thoughtful, personalized guidance is at the heart of what we do at PawChamp, and we're delighted that this approach has resonated with you. Your kind words truly motivate us to continue delivering the quality support and expertise that our community deserves.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Easy to follow very informative

Easy to follow very informative

June 28, 2026
PawChamp logo

Reply from PawChamp

Dear Jeanette,

Thank you for your wonderful review!

We're so glad to hear that you find our program easy to follow and informative. Creating a clear, accessible learning experience is at the heart of what we do at PawChamp, and it's fantastic to know that our approach is resonating with you. Your positive feedback truly motivates our team to continue delivering quality content and support for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Recall advice

Only just started the app and thought id dive into the experts help. Great questions asked to make sure she was giving the right advice. The advice was perfect for our family life and im keen to get started to see if i can do it.

June 28, 2026
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Reply from PawChamp

Dear Helen,

Thank you for your wonderful review!

We're thrilled to hear that you had such a positive experience with our Expert's guidance on recall training. It's fantastic that they took the time to ask thoughtful questions to understand your family's needs and provide personalized advice. That's exactly what we strive for at PawChamp - making sure every recommendation fits perfectly into your life with your furry friend. We're excited to hear how your training journey unfolds, and we're confident you'll see great results!

If you have any questions as you progress through the program - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Expert chat feature is brilliant

The chat with experts feature is fantastic. Really helping me to understand my dog and the reasons for his behaviour 😊

June 28, 2026
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Reply from PawChamp

Dear Rachel,

Thank you for your wonderful review!

We're thrilled to hear that our Expert chat feature is making such a positive impact on your journey with your dog. Helping you understand your furry friend's behavior and the reasons behind it is exactly what our Experts are passionate about. It's fantastic to know that you're gaining those insights and building a stronger connection with your pup through personalized guidance.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

An error made at point of purchase.

I mistakenly signed up for what I thought was a one off payment for a lesson in teaching my dog good manners but it turned out to be a continuing subscription that I signed up for and that is not what I wanted.I have since asked for the subscription to be cancelled and the support team did that immediately.

June 28, 2026
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Reply from PawChamp

Dear Neil,

Thank you for your review!

We're grateful for you taking the time to share your feedback. While we understand there was some confusion with your initial purchase, we're truly pleased that our support team could quickly resolve the subscription issue for you. Your satisfaction is incredibly important to us, and we appreciate your patience as we worked through this with you. We hope you'll give us another opportunity to help you and your dog achieve those good manners you're looking for!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

John’s help with Shadow

I love the positive feedback that John provided as well as resources to revisit and tips to help Shadow regain his focus on walks after a dog encounter that sets off his reactivity.

June 27, 2026
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Reply from PawChamp

Dear Joyce,

Thank you for your wonderful review!

We're thrilled to hear that John was able to provide such helpful guidance for Shadow! It's fantastic that you received positive feedback and practical resources to support Shadow's progress on walks. Helping dogs overcome reactivity challenges is one of our passions, and we're delighted that our expert's personalized approach is making a real difference for you and Shadow.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Prompt service

Customer service was prompt and fulfilled my request right away.

June 27, 2026
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Reply from PawChamp

Dear Dalyn,

Thank you for your review!

We're so glad to hear that our customer service team was able to help you promptly and efficiently. Your feedback means a lot to us, and it's wonderful to know that we could fulfill your request right away. We're committed to providing fast and reliable support, so it's gratifying to know that we delivered on that promise for you.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Chris was very helpful and gave me more…

Chris was very helpful and gave me more insight about our puppy

June 27, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so glad to hear that Chris was able to provide you with valuable insights about your puppy! Our team of experts is passionate about helping pet parents like you understand their furry friends better, and it's fantastic to know that the guidance made a real difference for you and your pup. Your feedback means the world to us and motivates our team to keep delivering the personalized support that makes PawChamp special.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Yes gave better suggestions than what I…

Yes gave better suggestions than what I was doing so I will try and find out how he is understanding what I want him to do

June 27, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our suggestions have been helpful in your training journey! It's wonderful to know that you're exploring new approaches and working to better understand your furry friend. That kind of commitment to improvement is exactly what we love to see, and we're excited to hear how things progress as you implement these new strategies.

If you have any questions along the way - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Easy to follow rules on how to train…

Easy to follow rules on how to train and also the help given by staff to someone like me who is not computer wise ..thank you ..

June 27, 2026
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Reply from PawChamp

Dear Ruth,

Thank you for your wonderful review!

We're so glad that you find our training rules easy to follow and that our staff has been able to provide you with helpful support. Making PawChamp accessible and user-friendly for everyone – regardless of their tech experience – is something we're truly proud of. Your kind words mean the world to us and remind us why we do what we do. We're excited to continue supporting you and your furry friend on this training journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Phillip was very interested and asked…

Phillip was very interested and asked good questions that really got to the heart of the issues I'm having the most problems with. Then his recommendations were very detailed and specific. He answered my questions politely even though they were pretty basic. I will use there chat again. He even suggested we chat again in 4 days. That was unexpected, but I feel he truly wants me to succeed. 5*

June 27, 2026
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Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Phillip provided such thoughtful guidance and took the time to really understand your specific challenges. His detailed recommendations and patient approach to answering your questions are exactly what we strive for at PawChamp. It's heartwarming to know that he made such a positive impression and that you felt his genuine commitment to your success. We look forward to supporting you and your furry friend on your training journey!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Problem resolved

You listened to my problem and resolved it. Thank you!

June 27, 2026
PawChamp logo

Reply from PawChamp

Dear Susan,

Thank you for your review!

We're so grateful that we could listen to your concerns and resolve your problem quickly. Your feedback means the world to us, as it reminds our team why we're committed to providing exceptional customer service. We truly appreciate your patience and trust in PawChamp, and we're delighted that we could turn your experience around.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Learned some new tricks to manage…

Learned some new tricks to manage biting.

June 27, 2026
PawChamp logo

Reply from PawChamp

Dear Eleanor,

Thank you for your review!

We're thrilled to hear that you've learned some helpful new tricks to manage biting! It's wonderful to know that our training program is providing you with practical solutions that you can apply with your furry friend. Managing biting behaviors is such an important part of creating a happy, well-adjusted dog, and we're delighted that our content is making a real difference for you.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very good advice from the experts.

Very good advice from the experts.

June 27, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our expert team provided you with valuable advice! Our Experts are dedicated to delivering personalized guidance tailored to your needs, so it's wonderful to know that their support made a real difference for you and your furry friend. Your feedback motivates us to continue offering the highest quality expertise and care.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Dee,

Thank you for your review!

We're thrilled to hear that PawChamp provided you with helpful tips and ideas! Our goal is to empower dog owners with practical, actionable guidance that makes a real difference in their training journey. We're so glad we could contribute to your success!

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

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