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PawChamp Reviews 

20,797
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 7,587 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear, practical advice and being deeply supportive throughout their entire training journey. Consumers also appreciate the exceptionally prompt customer service and fast responses to inquiries, which makes navigating daily user needs smooth and effective. People note that the service consistently offers immediate expert guidance and structured steps that easily translate into successful daily practice. However, some people mentioned occasional difficulties with accessing online information, noting they did not receive a login or could not get the help they needed.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their knowledge, patience, and supportive approach... See more

Customer service

Customers report positive experiences with customer service, highlighting terrific and expert advice provided... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is straightforward,... See more

Response time

Consumers find response time to be positive, frequently highlighting quick and immediate replies to their... See more

Service

Customers consistently note positive experiences with service, highlighting prompt responses, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is nothing wrong with the training package it is me & my dog that have the problem. He has no concentration and runs at the slightest noise making training him difficult for me. once his issues... See more

Company replied

Rated 5 out of 5 stars

Hazel has taken the time to listen to our situation, given excellent advice including alternative options to help my girl enjoy her walks again without fear. Simple, progressive steps that will build... See more

Company replied

Rated 5 out of 5 stars

Eva reassured me that I’m not a “bad dog Mom” and that with a few changes, I should start seeing results in a few days. Going to take her tips and start tonight!! Actually excited about going out for... See more

Company replied

Rated 5 out of 5 stars

Update to my previous review: since the review my wife reached back out to them to see what they could do as far as refunding the charges, I was sent an e-mail saying all charges have been refunded... See more

Company replied


Company details

  1. #3 of 6 best companies in Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(20,797)

8,640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Works amazing

Works amazing the agents you can talk to have lots of tips you can use my dog now knows a lot of tips

August 9, 2026
PawChamp logo

Reply from PawChamp

Dear Zac,

Thank you for your amazing review!

We're thrilled to hear that you're having such a wonderful experience with PawChamp! It's fantastic that your dog has learned so many helpful tips from our agents. Seeing your furry friend progress and develop new skills is exactly what motivates our team. We're so glad our experts could provide you with practical guidance that's making a real difference for you both.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Gave me the link to the lesson I need…

Gave me the link to the lesson I need and couldn’t find.

August 9, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad our team could help you find the lesson you were looking for! Your satisfaction is our priority, and we're thrilled that we could quickly point you in the right direction. It's feedback like this that reminds us why we're passionate about making PawChamp an easy and supportive platform for all our users.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Ave is super exceptional to work with

Ave has been extremely amazing to work with. She is helping me along very closely with my new pup. Great ideas and great outcomes. Thank you so much!

August 9, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Ave has been such an exceptional support for you and your new pup! It's fantastic to learn that her personalized guidance is helping you both make great progress together. Seeing our Experts connect with customers and deliver real outcomes is exactly what drives our passion at PawChamp. We're so grateful for your kind words and excited to follow your journey with your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Brief and to the point

Brief and to the point, and loving the positive affirmations as well.

August 9, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you're loving the positive affirmations in our program! That's exactly what we aim to deliver - a straightforward, supportive approach that keeps you motivated throughout your training journey with your furry friend. Your kind words mean so much to us and inspire our team to keep doing what we do best.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

It just might work.

Hazel really gets what we have going on and has given us actionable steps to start with along with follow up.

August 8, 2026
PawChamp logo

Reply from PawChamp

Dear Bridgett,

Thank you for your wonderful review!

We're thrilled to hear that Hazel has been able to provide you with actionable steps and meaningful follow-up support. It's exactly this kind of personalized guidance that we strive for at PawChamp, and we're so glad it's making a real difference for you and your furry friend. Your confidence in the process means the world to us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

I did not want this subscription

I did not want this subscription, and got it cancelled within an hour of my email.

August 8, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad we could quickly resolve your subscription concern. Your feedback about our responsive customer service is greatly appreciated, and we're committed to making sure every interaction with PawChamp is smooth and hassle-free. We truly value your business and hope to serve you better in the future if needed.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Lily, from Customer Service, is fantastic.She has been extremely helpful.

Lily provided excellent customer service, I could not have asked for a more helpful person!

August 8, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear that Lily provided you with excellent customer service. Your kind words mean the world to us and to Lily – knowing that our team members are making a real difference in your experience is exactly what drives us at PawChamp. We're committed to maintaining this level of support for all our customers and their furry friends.

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Quick & easy!

August 8, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're delighted to hear that you found PawChamp quick and easy to use! Making the experience seamless and straightforward for our community is something we're really proud of, and we're thrilled that it's working so well for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Advise giving

Strict, simple advices. No extra. And really understand our problem.
Thanks.

August 7, 2026
PawChamp logo

Reply from PawChamp

Dear Susanna,

Thank you for your wonderful review!

We're so glad that our straightforward, practical approach to training advice resonated with you. It's incredibly rewarding to know that our team truly understood your concerns and provided exactly what you needed without unnecessary complications. Your appreciation means the world to us and motivates us to continue delivering clear, effective guidance for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Excellent Customer Support

I recently had a concern during the registration process for the puppy/dog training course through Paw-Champ. Upon realising I had entered an incorrect email address, I promptly contacted the support team for assistance. I was very pleased with their prompt response time. Although there was a brief period of confusion regarding my email address, the issue was efficiently and effectively resolved. I am now looking forward to commencing the course and am confident in the positive experience I've had with the support system.

August 7, 2026
PawChamp logo

Reply from PawChamp

Dear Michelle,

Thank you so much for your wonderful review!

We're thrilled to hear that our support team could assist you so quickly with your registration concern. Your kind words about our prompt response and efficient resolution mean the world to us – that's exactly the level of service we strive to provide every day. We're excited that you're ready to begin your puppy/dog training course, and we're confident you'll have a fantastic experience with PawChamp. Our team is here to support you every step of the way!

If you have any questions as you get started – please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel was able to capture the problem…

Hazel was able to capture the problem easily and make some useful suggestions for both management and training

August 7, 2026
PawChamp logo

Reply from PawChamp

Dear Maggie,

Thank you so much for your wonderful review!

We're thrilled to hear that Hazel was able to identify the problem so quickly and provide you with practical suggestions for both management and training. Our Experts take pride in offering personalized, actionable guidance tailored to each dog's unique needs, and it's fantastic to know that her insights are making a real difference for you and your furry friend. Your feedback truly motivates us to continue delivering the expert support that makes PawChamp special.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

My request was handled quickly and…

My request was handled quickly and effectively even though I didn't immediately have all of the information needed to do so. The support staff kept in contact with me, requesting what they needed to fulfill my request until it was completed.

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our support team could assist you so effectively. It's wonderful to know that even when all the information wasn't immediately available, our team stayed in touch and worked through the process with you until everything was completed. That kind of responsive and collaborative support is exactly what we strive for at PawChamp, and we're so glad it made a positive difference for you.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Prompt response

Prompt response

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Lori Ann,

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your feedback about our prompt response. Your satisfaction means the world to us, and it motivates our team to continue delivering the excellent service you've experienced.

If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

My request for cancellation was handled…

My request for cancellation was handled quickly and respectively. My home environment changed abruptly and made it impossible to work with my dog at this time. Thank you very much for your curtesy.

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Lana,

Thank you for your review!

We're grateful for your kind words about how we handled your cancellation request. We completely understand that life circumstances can change unexpectedly, and we appreciate you giving us the opportunity to work with you and your furry friend. Your satisfaction and peace of mind matter to us, and we're glad we could make the process smooth and respectful during this transition.

If you have any questions in the future - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Every time is very helpful

Every time is very helpful

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Ed,

Thank you for your review!

We're so glad to hear that you find our service helpful every time you interact with us. Your consistent positive feedback means a lot to our team and motivates us to keep delivering the best possible experience for you and your furry friend. We truly appreciate your trust in PawChamp!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 3 out of 5 stars

Good instructions

I did try to cancel a month or two ago and was still charged for this last month. I did request a cancellation again and it was taken care of immediately. The instructions were great but we no longer have the dog. He needed a more active family.

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Ingrid,

Thank you for sharing your review. 

I'm glad we were able to resolve your cancellation request promptly, and I truly appreciate your kind words about our training instructions.

I'm also sorry to hear that your dog is no longer with your family. That couldn't have been an easy decision, and I hope he's thriving in a home that's the right fit for his needs. 

I have also emailed you to summarize your progress, so please check your email whenever you have time. 

If you ever decide to adopt a new dog, you can easily reach us through any of the following ways:
1. Email us directly at reviews-trustpilot@paw-champ.com 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Available for great advice sessions

Available for great advice sessions. Very very helpful and personable.

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Debra,

Thank you so much for your wonderful review!

We're thrilled to hear that our advice sessions have been so helpful and that you found our team to be personable and supportive. Creating a warm, welcoming environment where customers feel genuinely cared for is at the heart of what we do at PawChamp. Your kind words mean the world to us and motivate our entire team to continue delivering the best possible experience for you and your furry friend.

If you have any questions or need further assistance in the future, please don't hesitate to reach out!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Very helpful

Very helpful

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Diane,

Thank you so much for your 5-star review!

We're thrilled to hear that you found PawChamp very helpful! Your positive feedback means the world to us and motivates our team to continue delivering excellent service to you and your furry friend. We truly appreciate your support and look forward to continuing to help you on your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

After talking to Anna I better…

After talking to Anna I better understand why my puppy is doing what he is doing and how to correct his behavior. Thank you !

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Anna was able to help you better understand your puppy's behavior and provide you with practical solutions for addressing it. Our experts are passionate about empowering pet parents with the knowledge and tools they need to build a stronger relationship with their furry friends. It's incredibly rewarding to know that our guidance made a real difference for you and your pup!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Eva was very helpful and listened very…

Eva was very helpful and listened very carefully to the problems I was having. She gave great advice and was able to adapt the advice she gave me to help with other problems. Thank you Eva for your help 😃👍

August 6, 2026
PawChamp logo

Reply from PawChamp

Dear Deb,

Thank you for your wonderful review!

We're so glad to hear that Eva was able to provide you with helpful and thoughtful support. It's fantastic that she took the time to listen carefully to your concerns and adapted her advice to address multiple issues. Your feedback truly means a lot to us and shows exactly what we strive for at PawChamp - personalized, attentive care for every customer.

If you have any questions in the future, please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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