Hi, I've had the print for a few weeks, but took a really good look at it, I knew it was "stepbro's" with the faces of 2 loved dogs, but the hands/paws resting on the shoulder of smaller dog was just... See more
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Ordered this for Christmas and they just never finished it. It was sent to print on the 18th. It’s now the 28th and hasn’t shipped or finished printing. Didn’t make it in time for Christmas obviously.... See more
I have used Paw & Glory before to create amazing and funny portraits of my dogs. I cannot rate the service highly enough, from the start the communication is brilliant, orders are delivered very quic... See more
Paw & Glory were incredibly attentive to exactly what I wanted which was a totally unique design including 3 dogs in a bath! I asked for changes which they gave me; I truly appreciate all of their eff... See more
Company replied
Company details
- Gift Shop
- Custom T-Shirt Store
- Decoration and Interior Design Store
- Home Goods Store
- Pet Supply Store
- Poster Store
Written by the company
Paw & Glory is a fun-loving custom pet goods brand dedicated to helping pet owners express their love, adoration, and sometimes even their obsessiveness, with their beloved pets. We curate authentic 19th-century portraits and rare renaissance era oil paintings, modern famous characters, and cartoon art styles and combine them with pets of all shapes and sizes.
Contact info
Kemp House, 160 City Road, , EC1V 2NX, London, United Kingdom
- 07555114010
- support@pawandglory.com
- pawandglory.com
4.3
Excellent
293 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our picture was amazing quick service…
Our picture was amazing quick service posted very safely 10/10 quality deffo be using again
May 20, 2023
Unprompted review
Reply from Paw & Glory
Hi Amanda,
Thank you for your fantastic feedback! We strive for 10/10 quality and are delighted to know that we met your expectations. We look forward to serving you again in the future.
Cheers,
Abby
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Have not received my order
May 2, 2023
Reply from Paw & Glory
Hi Lucy,
So sorry to hear that, we have emailed you regarding this, please get in contact with us so we can arrange for another print to be sent asap.
Sincerely,
Abby
.................
April 30, 2023
Reply from Paw & Glory
Hi Danielle,
Thank you so much for the wonderful 5 star!
Cheers,
Abby
Far too expensive
Far too expensive.
Over £40 for a picture.
I could have spent a lot less and gotten a lot more for my money in other personalised sites, such as personalised slates, multi picture canvas.
Very disappointed and won't return.
Don't know what I expected but definitely expected more for over £40. Would have paid £20 max for this.
April 30, 2023
Reply from Paw & Glory
Hi Julie,
We appreciate your feedback and we're sorry to hear that you found our prices to be expensive. We understand your disappointment and apologize for not meeting your expectations in terms of value for money.
We strive to offer competitive pricing while providing quality products and personalized experiences. However, we understand that different customers have varying preferences and budgets, and we respect your decision to explore other options.
We appreciate your input and will take it into consideration as we continually review and refine our pricing structure. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for sharing your thoughts with us.
Sincerely,
Abby
I was asked to pay an additional charge…
I was asked to pay an additional charge to guarantee delivery on time, unfortunately it didn’t arrive, which was incredibly disappointing as it was for a special present. When I contacted them to discuss this they have not responded.
April 27, 2023
Reply from Paw & Glory
Hi Nicola,
We apologize for the inconvenience caused by the delay in delivery and the lack of response when you contacted us. Upon checking, we see that your order has been delivered, and we regret any disappointment you experienced. We value your feedback and will take steps to improve our communication and ensure better customer service in the future.
Sincerely,
Abby
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Reply from Paw & Glory
Hi June,
Thank you for your feedback! Your satisfaction is our utmost priority, and we're delighted that our product has met your expectations. We look forward to serving you again in the future.
Cheers,
Abby
Very quick service from designing my…
Very quick service from designing my print to it then being dispatched and delivered. Excellent and very easy service. Love the print!
May 2, 2023
Reply from Paw & Glory
Hello Chloe,
We're delighted to hear that you had a great experience with our service, from the quick design process to the prompt dispatch and delivery. We strive to make the entire process easy and convenient for our customers. We're thrilled that you love the print!
Cheers,
Abby
Was a bit worried that it wasn’t going…
Was a bit worried that it wasn’t going to come in time but was only a day late (birthday present)
Really pleased with the picture though!
May 1, 2023
Reply from Paw & Glory
Hi Andrew,
We're glad to hear that despite the delay, you are pleased with the picture. Your satisfaction is important to us, and we appreciate your understanding regarding the delivery timing. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We value your support and hope to serve you again in the future.
Cheers,
Abby
Blown Away!! Amazing!!!
Absolutely blown away by the pic of my boys "Brothers in Arms" it is the best thing I have ever seen in my life!! The proofs don't do the real thing justice. I had to interrupt my partners meeting to show him when it arrived. We are both Very pleased!
April 30, 2023
Reply from Paw & Glory
Hi Illana,
Thank you so much for your incredible feedback! It's truly heartwarming to know that it's the best thing you have ever seen in your life. Your words mean a lot to us. We appreciate your support and the opportunity to bring joy to your home. We look forward to serving you again in the future.
Cheers,
Abby
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Great quality print and excellent…
Great quality print and excellent communication. Arrived quickly too!
April 30, 2023
Reply from Paw & Glory
Hi Jenny,
Thank you for your feedback! providing excellent products and maintaining open lines of communication are priorities for us, so we're glad to know that we met your expectations in these aspects.
If there's anything else we can assist you with or if you have any further comments, please feel free to reach out. We value your support and hope to serve you again in the future.
Cheers,
Abby
Must have for any pet owner
3rd picture I have ordered from here, OMG these are so brilliant, would highly recommend them
May 10, 2023
Unprompted review
Reply from Paw & Glory
Hi Jackie,
Thank you so much for your continued support and for being a valued customer. We truly appreciate your trust in us and your recommendation.
Cheers,
Abby
Ordered twice now in the last year
Ordered twice now in the last year, this year went and got my order kittens on one canvas for boyfriends birthday. Looked at it yesterday and I absolutely love it. It’s without the frame so it came rolled in a tube which is now getting him thinking of what it is lol thank you
April 25, 2023
Reply from Paw & Glory
Hi Jayne,
Thank you for being a loyal customer and for choosing our service once again. We appreciate your continued trust in us and allowing us to be a part of your special occasions.
Cheers,
Abby
Must have for any pet owner
OMG the prints are unbelievable, will definitely order again - in fact I did - twice!!
April 28, 2023
Unprompted review
Reply from Paw & Glory
Hi Jackie,
Wow! Thank you so much for your amazing feedback! Your support and enthusiasm mean a lot to us, and we're honored to have earned your trust and repeat business. We look forward to delivering exceptional products to you again!
Cheers,
Abby
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No regrets
Customer service was excellent. Picture came quickly and even better than expected! 1000% recommend
March 30, 2023
Reply from Paw & Glory
Hi Hadar,
Your review made our day! Your recommendation means a lot to us - thank you for sharing your positive experience with others! We appreciate your business and hope to serve you again in the future.
Cheers,
Abby
Reply from Paw & Glory
Hi Helen,
Your positive feedback means a lot to us! Thank you for taking the time to share your experience.
Cheers,
Abby
Unique gift!
Excellent service and a quick turnaround. My daughter cried when she saw the picture of her pup!
March 27, 2023
Reply from Paw & Glory
Hi Katie,
Thank you for your positive review! We're touched to hear that your daughter cried when she saw the picture of her pup - that is such a wonderful moment! Thank you for choosing Paw & Glory and for your kind words.
Cheers,
Abby
Great service thank you
This is my second dog portrait and it was great. Quick turn around and not expensive. Brilliant present, thank you.
March 27, 2023
Reply from Paw & Glory
Hi Liss,
Thank you for your positive review! We're thrilled to hear that this was your second dog portrait from us and that you had a great experience with a quick turn around time and affordable prices. We're glad that we were able to provide you with a brilliant present and we appreciate your business. Thank you for choosing Paw & Glory and for your kind words!
Cheers,
Abby
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User friendly
User friendly. Convenient and quick to do . Bespoke results have brought several products now from this company highly recommend.
March 31, 2023
Reply from Paw & Glory
Hi Claire,
It's great to know that you enjoyed your experience with us. Thank you for taking the time to leave a positive review!
Cheers,
Abby
The portrait is amazing…..
The portrait is amazing everyone loves it, the process was so easy and communication great. Will recommend to others and will be ordering again for sure.
March 20, 2023
Reply from Paw & Glory
Hi Cheryl,
We're thrilled to hear that you had a great experience with us. Thank you for your positive review and for your business
Cheers,
Abby
Great Service
Really easy, great pic, flawless alignment with pet and art, really funny as well as classy.
March 20, 2023
Reply from Paw & Glory
Hi Kathy,
It's wonderful to hear that you are satisfied with our producta and service. Thank you for your positive review and for your support!
Cheers,
Abby
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