Hi, I've had the print for a few weeks, but took a really good look at it, I knew it was "stepbro's" with the faces of 2 loved dogs, but the hands/paws resting on the shoulder of smaller dog was just... See more
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Ordered this for Christmas and they just never finished it. It was sent to print on the 18th. It’s now the 28th and hasn’t shipped or finished printing. Didn’t make it in time for Christmas obviously.... See more
I have used Paw & Glory before to create amazing and funny portraits of my dogs. I cannot rate the service highly enough, from the start the communication is brilliant, orders are delivered very quic... See more
Paw & Glory were incredibly attentive to exactly what I wanted which was a totally unique design including 3 dogs in a bath! I asked for changes which they gave me; I truly appreciate all of their eff... See more
Company replied
Company details
- Gift Shop
- Custom T-Shirt Store
- Decoration and Interior Design Store
- Home Goods Store
- Pet Supply Store
- Poster Store
Written by the company
Paw & Glory is a fun-loving custom pet goods brand dedicated to helping pet owners express their love, adoration, and sometimes even their obsessiveness, with their beloved pets. We curate authentic 19th-century portraits and rare renaissance era oil paintings, modern famous characters, and cartoon art styles and combine them with pets of all shapes and sizes.
Contact info
Kemp House, 160 City Road, , EC1V 2NX, London, United Kingdom
- 07555114010
- support@pawandglory.com
- pawandglory.com
4.3
Excellent
293 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Paw & Glory
Hi Donna,
We sincerely appreciate your delightful feedback on the picture. Your satisfaction is our utmost priority, and we eagerly anticipate the opportunity to serve you again in the future. Thank you for choosing our services.
Cheers,
Beth
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Very good communication with this…
Very good communication with this company, easy to use web site.
Our portrait was beautifully done, provided with good packaging and fast delivery.
October 10, 2023
Reply from Paw & Glory
Hi Nina,
We are grateful for your positive feedback on our effective communication and the exquisite execution of your portrait, coupled with our commitment to swift delivery. We look forward to the pleasure of serving you once more.
Cheers,
Beth
Reply from Paw & Glory
Hi Mrs Maria,
Your recognition of the quality of both our canvas and service is truly appreciated. We look forward to the privilege of serving you again.
Cheers,
Abby
Reply from Paw & Glory
Hi Kellie,
We appreciate your kind acknowledgment of our effective communication. Should you have any questions or require further assistance, please don't hesitate to contact us.
Cheers,
Beth
The whole process was easy the when it…
The whole process was easy the when it arrived it's was beautiful ❤️ did my boy proud
October 6, 2023
Reply from Paw & Glory
Hi Marie,
Delighted to hear the process was easy, and we're honored to have created something beautiful for your boy.
Cheers,
Abby
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Highly recommend this wonderful…
Highly recommend this wonderful company, truly unique and perfect gift
September 28, 2023
Reply from Paw & Glory
Hi Kathryn,
Thank you for the glowing recommendation! We're thrilled to have provided a truly unique and perfect gift.
Cheers,
Beth
Reply from Paw & Glory
Hi Diane,
Thank you! We're glad you love our fabulous product and appreciate our great customer service. If you ever need assistance or have suggestions, feel free to reach out. We look forward to serving you again!
Cheers,
Abby
Very happy customer
My second time ordering from Paw & Glory. Fantastic products and excellent customer service. Very happy customer.
October 3, 2023
Reply from Paw & Glory
Hi Janet,
Thank you for choosing Paw & Glory for the second time! We're delighted to hear that you find our products fantastic and that you've had an excellent experience with our customer service. Your satisfaction is our top priority, and we appreciate you being a loyal customer. We look forward to serving you again and keeping your furry friend happy!
Cheers,
Abby
Absolutely amazed with the end result
Absolutely amazed with the end result, my daughter will be over the moon seeing her girls as princesses. Great experience from start to finish, would definitely recommend. 5 stars from me.
October 13, 2023
Unprompted review
Reply from Paw & Glory
Hi Susan,
Thank you so much for your wonderful feedback! We're honored to have played a part in creating that special experience for them. Your recommendation means a lot to us, and we're glad to have earned a 5-star rating from you. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you and your family again in the future!
Cheers,
Beth
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Great product and a quick service.
October 1, 2023
Reply from Paw & Glory
Hi Steve,
Thank you for your kind words! We're delighted to hear that you're satisfied with our product and service. Your satisfaction is our priority, and we're here to provide you with quick and high-quality service. If you ever need anything else in the future, please don't hesitate to reach out. We appreciate your support! 🐾🎨
Cheers,
Abby
Absolutely fantastic service and…
Absolutely fantastic service and quality. Thanks!!!
September 28, 2023
Reply from Paw & Glory
Hello,
We're thrilled to hear you found our service and quality fantastic! Thank you for your support and kind words. We're here whenever you need more. Thanks! 🐾🎨
Cheers,
Abby
Poor quality & overpriced
The user experience on the website and speed in which the item was delivered was good, however for the price of approx £55 I was not impressed with what I received.
The creation of the canvas was clearly rushed with the tape peeling away on the back and the canvas not pulled tightly over the frame. The folds of the canvas look like a DIY job done by someone inexperienced which I would have expected if it was half the cost. It is also far too small for the cost.
Disappointing 40th birthday present for a family member.
Would not recommend.
September 22, 2023
Reply from Paw & Glory
Hi Ellen,
Thank you for sharing your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you've experienced with your recent purchase.
To address your concerns and ensure your complete satisfaction, we kindly request that you send us pictures of the item you received, highlighting the issues you mentioned. This will assist us in assessing the situation accurately and taking the necessary steps to rectify it.
Once we receive the photos, we will promptly review them and arrange a replacement canvas or a framed print if you prefer. Our aim is to make sure you receive a product that meets your expectations.
Please send the pictures to support@pawandglory.com at your earliest convenience. We're committed to resolving this matter promptly and to your satisfaction.
Once again, we apologize for any disappointment you've experienced, and we appreciate your understanding and patience as we work to make this right.
Warm regards,
Abby
Amazing
I absolutely love my pic - easy to do and didn't have to wait long either. Would highly recommend
August 31, 2023
Reply from Paw & Glory
Hello Gayle,
We're overjoyed to hear that you absolutely love your pet portrait! Making the process easy and delivering it quickly is what we aim for. Thank you for your kind words and for recommending us. Enjoy your artwork!
Cheers,
Abby
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Pawfection!
Paw & Glory were incredibly attentive to exactly what I wanted which was a totally unique design including 3 dogs in a bath! I asked for changes which they gave me; I truly appreciate all of their efforts and have used this company before and will definitely use them again. You won’t be disappointed and your print will be worth every penny.
August 1, 2023
Reply from Paw & Glory
Hello,
We are absolutely thrilled to receive such wonderful feedback from you! It brings us immense joy to know that you had a fantastic experience with Paw & Glory.
Creating a unique design with three dogs in a bath is indeed a special request, and I'm delighted that our team was able to fulfill your vision and make the requested changes to your satisfaction. Your appreciation means the world to us, and your loyalty as a returning customer warms our hearts.
Cheers,
Abby
I love it!!! SUPER fast turnaround time too
I love it!!!! I bought this as a gift and I can't wait to give it to them. SUPER fast service!!! Thank you!!!
August 29, 2023
Reply from Paw & Glory
Hi Stephenie,
We're thrilled that you love it! Your excitement is contagious, and we're so glad we could provide you with a gift you're excited to give. Our team takes pride in delivering super-fast service. Thank you for choosing us, and we hope the recipient adores their gift!
Cheers,
Abby
Brilliant customer service
Brilliant customer service, they customised my per portrait to exactly how I wanted it!
September 4, 2023
Reply from Paw & Glory
Hi Bina,
We're delighted to hear you're satisfied with our service! Your happiness is our top priority, and we're thrilled that we could create a custom pet portrait that matches your vision. Thank you for choosing us! 😊
Cheers,
Abby
Lots of themes to choose from
Lots of themes to choose from. Easy process, staff very helpful with queries. End product as described. Over the moon with canvas & something different to remember my pets. Thank you.
August 6, 2023
Reply from Paw & Glory
Hi Mandy,
We're beaming with joy knowing that our pet portrait and service exceeded your expectations. It means a lot to us.
Cheers,
Abby
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Very easy to order
Easy to order, fabulous, so chuffed with the picture. Would highly recommend as the whole experience was seamless. Ideal gift.
August 7, 2023
Reply from Paw & Glory
Hi Susan,
Absolutely delighted to hear that you found the ordering process easy. We're overjoyed that you're so pleased with the outcome. Your recommendation means a lot to us, and we're thrilled that the entire experience was seamless for you. Thank you for your kind words and for choosing us!
Cheers,
Abby
Reply from Paw & Glory
Hi Ashley,
Thank you so much for your kind words! We're thrilled to hear that you love the portrait. It was a pleasure creating it for you.
Cheers,
Abby
Reply from Paw & Glory
Hi Anon,
We're delighted to hear that you're loving the Spanish lady! Thank you for your enthusiastic feedback. If there's anything else you'd like to share or if you have any questions, feel free to let us know. We're here to ensure you continue enjoying your experience with us.
Cheers,
Abby
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