Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted Paws do their level best to ensure that happens Thus far, Paws have don... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was nea... See more
I’ve ordered twice now from this company, the first time there was going to be a delay getting stock, I was informed by email, but I also telephoned to find out when stock was expected. The lady I spo... See more
Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within... See more
Company details
Written by the company
PawHeads is an RCVS Registered Premises and Accredited Internet Retailer specialising in Veterinary Pharmaceuticals, foods and pet supplies and are regulated by the VMD. PawHeads Limited is a UK registered business founded in 2019. PawHeads' objective is to deliver an excellent service at the lowest possible prices we can.
Contact info
63E Lord Avenue, TS17 9JX, Stockton-on-Tees, United Kingdom
- 01642769878
- admin@pawheads.com
- pawheads.com
Prompt efficient service and delivery
Prompt efficient service and delivery. Regular updates on order. Highly recommend
Very helpful staff after difficulty…
Very helpful staff after difficulty getting delivery to Scotland re insulin for my dog they did a great job of delivering it for me via Royal Mail..only one small complaint would be packaging could maybe have done with more sorba freeze packs and marked as refrigerated goods but apart from that very happy with purchase👍👍 thankyou
Good company great service.Thanks.
Hills vet essentials dry dog food dental for small breed
From buying on the website to a quick delivery just one thing that it would be good if you offered a subscription service for your products and the cost a little bit cheaper with maybe free delivery for products over £20.00 I would be interested in this if you offered it .oh and my dog loves the food .
Exceptional
Always very helpful especially when Royal Mail lost my dogs insulin you put another one straight out in the post. Can’t thank you enough for that. Exceptional people
First class service
Excellent range of specialist dog food, free delivery over a certain spend and very quick delivery.
Brilliant service.
I was very pleased to find exactly what I wanted, and better priced than any other supplier . Delivery was free, and I received Jackson's medication within a couple of days! Excellent service. I will be back very soon
As described and delivered on time.
This firm continues to delivery the…
This firm continues to delivery the goods perfectly.
Order dispatched really quickly and…
Order dispatched really quickly and easy to place.
They informed me when product was back…
They informed me when product was back in stock, I received my parcel within 2 days very pleased with service and will use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








