I never received my purchase and it took 30 days for a response about my purchase. Horrible customer service. Staffing issues is not a consumers problem. If you cannot fill orders, stop taking orde... See more
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I tried PawPlex for a week before deciding to write any reviews. Within two days, there was a noticeable difference in Archer’s energy levels. He’s already an energetic dog, but his energy lasted long... See more
I ordered the product / didn’t receive it / sent email / didn’t get answer/ was charged any way /reordered product again / didn’t receive it / sent email / didn’t get answer again / was charged agai... See more
On top of the shipping issues there was poor communication from the company. Unfortunately my dogs won’t eat them. I’ve emailed, but I haven’t received a response back about them refunding our purchas... See more
Company details
Written by the company
Betninja is a fast-paced online casino designed for players who value speed, performance, and reliability. The site offers instant-play slots, table games, and high-quality live casino action. Its intuitive interface ensures smooth navigation on both mobile and desktop. Betninja delivers competitive bonuses, rapid withdrawals, and secure payment processing. Professional customer support helps maintain a safe and enjoyable gaming experience.
Contact info
United States
- support@pawplexlabs.com
- pawplexlabs.com
Hasn’t replied to negative reviews
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This profile is listed as a 'Vitamin &…
This profile is listed as a 'Vitamin & Supplements Shop' to hide illegal gambling transactions. This is a front for Betninja Casino to bypass UK banking laws."If you see these fake shop names on your statement, report them to your bank immediately. This is Merchant Category Code (MCC) Fraud. Do not let them bypass your safety blocks.
My dog ate the powder for a week and it…
My dog ate the powder for a week and it helped with eye stain. Unfortunately he won’t touch food with even a speck of the stuff in it, I bought three bags and I’ll probably have to throw them away.
Unfortunately my dog didn't do well on…
Unfortunately my dog didn't do well on the product,but I must say their customer service is excellent. No problem with the return. Very easy. I hope in the future to purchase other products for my dog from them.
iIs Pawplex still in business?
My dog loves this product.
HOWEVER, THEIR SITE IS CLOSED. IS THIS COMPANY STILL IN BUSINESS?
3 stars because it's really helping my…
3 stars because it's really helping my dogs. Customer service SUCKS!! I was charged, shipment not sent. I email, no response. Then all the sudden out of nowhere I get emails saying my orders were cancelled when I did not cancel them. I want my product or my money back!
I ordered the product / didn’t receive…
I ordered the product / didn’t receive it / sent email / didn’t get answer/ was charged any way /reordered product again / didn’t receive it / sent email / didn’t get answer again / was charged again. Ordered twice, charged twice, never got confirmation notice ( but was charged twice )
How does that happen? I heard you have a great product but seem to have some problems delivering the product ( no problem charging ).
Ed Beauchemin
I never received my purchase and it…
I never received my purchase and it took 30 days for a response about my purchase. Horrible customer service. Staffing issues is not a consumers problem. If you cannot fill orders, stop taking orders. I did finally receive a heartfelt apology 30 days after my purchase. I am still waiting on a refund.
Neither of our dogs will eat it
Neither of our dogs will eat it. I'd like to return it. Thanks
Scratches, licks and shakes her head
I tried these because my dog licks, scratches and shakes her head alot. Also, her hair is very thin and is missing in places. So far, she likes the taste of them but I haven't seen much change and I am into my second container.
On top of the shipping issues there was…
On top of the shipping issues there was poor communication from the company. Unfortunately my dogs won’t eat them. I’ve emailed, but I haven’t received a response back about them refunding our purchase.
I thought it took a little long on…
I thought it took a little long on shipping the product...
Took forever to get our shipment
These vitamins made my dog very sick
These vitamins made my dog very sick. I sent a message using their chat feature and no one ever responded.
My dog won't go near these PawPlex …
My dog won't go near these PawPlex vitamins. They're completely useless to me and my older dog. He has all of his teeth and chews well. He just hates the flavor.
Dogs like it. Great for hiding pills
My dogs like this. The softness allows you to hide pills inside if your dogs are on medication. I find it better than the powder which sometimes clumps on the bottom of their food bowls and does not get ingested.
My pup loves it
My pup loves it. Haven't seen a difference but I will continue to use it
Dog doesn’t eat these
My one dog refuses to take them and other dog will eventually take them.
Customer experience is efficient and…
Customer experience is efficient and consistent. It was super easy to sign up.
Just first month but my 11 y.o
Just first month but my 11 y.o. lab seems to have more energy.
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