PawSeat.com Reviews 112

PawSeat!! You guys definitely rocked it out of earth with this invention! PawSeat is so convenient for families with small pups. In addition the stylish concept is as adorable as any featured pup traveling inside. Fits perfectly In between car seats or in the back securely strapped. Thank you for this incredible investment. I’d definitely recommend this for ALL PUP DADDIES & MOMMIES! ⭐️⭐️⭐️⭐️⭐️

My mini dachshund loves it! She loves to go and now that she can see out safely, makes us much more comfortable in the car! We had trouble with the snap and zipper on the first one, but within a few days there was a replacement! Excellent quality and customer service!

We had a little problem with a snap, but Emily was a superstar and sent a replacement quickly. The product is superb in quality and functionality. The customer care is the best.

Item came in with one zipper not attached. I requested a replacement and had it within a few days. I will recommend this company and product to others. Thank you guys so much

My new Pawseat arrived within just a few days of ordering it. Although I had a challenging time figuring out how to get the zipping process started, the video helped with the rest of the process and the zipper worked well once I figured out how to get it going. My dog absolutely loves the car seat! Although he is about 2 pounds over the 13 pound limit it still works just fine for him. He seems to feel quite secure and really enjoys himself sitting front and center with us humans ;-) Thank you, Pawseat for a wonderful product.

The customer service at this company is excellent! There was a slight delay in shipment (by about a week....not unreasonable) and I was offered the choice to cancel the order or receive a discount. This was all handled proactively. I had an additional question and my inquiry was answered promptly and professionally. Very impressed.

I received a defective product and they immediately replaced the seat with a new one!! My Yorkie loves the seat!! Awesome customer service!!

Happy to report after having a delivery wrong address issue. PawSeat stepped up to resolve the problem. We now have the car seat & are pup is really enjoying the car seat. Its peace of mind knowing are little girl is safe while traveling.
Thank you PawSeat for a great product.

I purchased a paw seat in December 2022 and it NEVER arrived. I have sent numerous emails and have not received any response. Would NOT recommend this company. Terrible customer service. I

I purchased two of these for my Shihtzu x poodle mix. She's around 5lbs and she ripped the strap off the Pawseat simply moving around to get comfy. I felt sick, had we go into an accident, my dog is loaded up like a catapult to go out the windshield. She was in the backseat before.

Anyways, Pawseat don't give a s**t. I wrote them and they replied with a 50% discount for 100% unsafe and defective item. I run a business myself, if you sell some crap like this you NEED to make it right. If my dog had died using this product I'd be driving your office right now.

You guys suck and you obviously hate animals.

UPDATE: They claim to have sent a new seat but it hasn't arrived and I've just requested a refund as they didn't send me the 50% refund either. Just buy from another company. These guys are brutal.

Loved the pawseat but unfortunately it wouldn’t fit on my center divider…5 ⭐️ customer service for my return
Highly recommend this company

Quality products. Excellent customer service.

We purchased a Paw Seat. Unfortunately, it did not work for our car.

We were very satisfied with the product quality and workmanship.

Despite returning the paw seat, we received thoughtful and excellent customer service. They offer return options and support The Humane Society.

I highly recommend and will do business with Paw Seat in the future.

Excellent customer service!! Great seat, extremely well made and durable. Very comfy for my pup and lots of adjustable straps that made it easy to install.

My products was wonderfully made. My dog is a shitzu and I ordered the wrong size. Great costumer service. They were very nice and quick to help me return my product. I plan to order a larger seat for my dog.
I recommend this product to any animal owner who’s pet loves to be close to the owner. You must try it today!

Very impressed with the exceptional customer service I received from Emily, with respect to my order! Emily kept me in the loop regarding updates on my order and was so kind, polite and helpful throughout the process :)

Not only was the service excellent but the product is exactly as advertised! My dog loves it. Nice quality. It sits her up nice and high so she can see but close to me so she’s content. It holds her comfortably so she feels secure but can still stand and stretch when she needs to. I’m so glad I bought it.

It took over 3 weeks for the seat to arrive. Upon arrival I installed the seat in my vehicle for my miniature dachshund. The seat is too short to accommodate my miniature dachshund and the snaps that hold the front of the seat closed keep coming undone while I'm driving. I tried to return the seat for a refund. I had 2 choices: keep the seat to gift to someone else and get a 50% refund or return the seat for a full refund. Unfortunately to return the seat for a full refund you have to pay for shipping it to California. The cost of shipping was more than half of what I paid for the seat. So I am stuck with just a 50% refund for a seat I can't use and don't feel I can give to anyone because the front flap will not stayed closed.

Fabulous car seat for my pup 🐶
Well constructed and secure!

The seat itself is great and the customer service is excellent. Everything was promptly taken care of, no complaints what so ever.