Paws to Heaven Reviews 85

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I truely cant speak highly enough of Sharon and her team . From the very first phone call the compassion and care that was shown towards myself and a beautiful girl Tinkerbell was outstanding... See more

Company replied

Rated 5 out of 5 stars

We lost our beautiful girl Minnie 3 weeks off her 19th birthday & even then it was to soon 😢 Sharon is absolutely amazing to deal with so kind & compassionate & kept us up to date with every step... See more

Company replied

Rated 5 out of 5 stars

Sharon and her team looked after our dog Honey in such a respectful and dignified manner. We were not rushed through the process or pressured in any way. Honey’s favourite bunny rug we’d wrapped her i... See more

Company replied

Rated 5 out of 5 stars

Sharon was lovely to deal with. We rang her late at night after our pet passed, she was very helpful and empathetic. She came and collected our pet the next morning and allowed us time to farewell her... See more

Company replied

Company details

  1. Cremation Service

Written by the company

Water Cremation for Pets - No Fire, More Gentle & Calm, Environmentally Friendly and Pollution Free alternative to traditional fire pet cremation. At Paws to Heaven, we understand the joy your beloved pet has brought to your life and how difficult it is to lose them. Our furry companions offer so much love and happiness that when the time comes to say goodbye, it can be one of the most emotional and challenging periods of our life. We service the Greater Brisbane Region. Beautiful urns available on our website for purchasing separately.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Their service was thoughtful and…

Their service was thoughtful and handled with the utmost dignity

November 6, 2025
Unprompted review
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Reply from Paws to Heaven

Hi James. Thank you for your kind words and allowing us to take care of your beloved💕🐾

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Rated 5 out of 5 stars

I truely cant speak highly enough of…

I truely cant speak highly enough of Sharon and her team . From the very first phone call the compassion and care that was shown towards myself and a beautiful girl Tinkerbell was outstanding. My heart was totally broken and Sharon and her team went out of there way to ensure I got exactly what I wanted to make the grieving process as easy as possible.

I truely cant Thank these ladies enough for the love and respect they showed our girl and myself .
They kept me updated every step of the way .
The memorial frame was absolutely stunning with some extra surprises added in .
I will be for ever grateful.
Highly highly recommend

Vicki Morris ( Tinkerbell mummy) 💕💕💕

August 19, 2025
Unprompted review
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Reply from Paws to Heaven

Hi Vicki. You’re very welcome and I’m so pleased we could be of some comfort at this most devastating and emotional time. Thank you for allowing us to take care of your little girl 💗. Sharon 💕🐾

Rated 5 out of 5 stars

Karen Benson

We lost our beautiful girl Minnie 3 weeks off her 19th birthday & even then it was to soon 😢
Sharon is absolutely amazing to deal with so kind & compassionate & kept us up to date with every step of the way at this emotional time.
The keepsakes key rings with Minnie’s paw & nose prints are beautiful. Such a lovely reminder of our beautiful girl 🐾❤️
I would highly recommend Paws to Heaven Water Cremations a very professional company with beautiful staff.
Thank you Sharon & team 🙏

April 9, 2025
Unprompted review
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Reply from Paws to Heaven

Hi Karen - Thank you so much for your kind words and allowing us to take care of your beautiful girl💝. I'm so pleased you love her little keepsakes and I am sure you will treasure them forever💘. It is such a devastating and emotional time and one we are never ready for no matter what their age but I know she would have had the best life 💖. Take Care. Sharon💕🐾

Rated 5 out of 5 stars

They are exceptional at what they do

They are exceptional at what they do. So caring and gentle, nothing was rushed. From the very first phone call I knew I had chosen the right people to take care of my boy. I was kept upto date every few days and the transportation to and from the crematorium was so dignified. They did my boy proud and im forever grateful.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

What they did for my Leo was great

What they did for my Leo was great . thank you so much .

May 25, 2024
Unprompted review
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Reply from Paws to Heaven

Hi Sarah. Thank you for taking the time to do a review and for allowing us to take care of your beautiful Leo💝. Sharon

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Rated 5 out of 5 stars

My childhood dog. “Rebel”

My childhood dog Rebel died in 1985. He was cremated back then, at the time he was placed in a styrofoam container. I have kept him all these years. I wanted him placed in an updated container. Terri at Paws to Heaven was so sweet. I brought him in today. Rebel was transferred to a beautiful wood box with his name on top. This is the fourth time we have used Paws to Heaven. The company is simply the best! Like many families our pets mean so much to our hearts. Rebel has been moved to a more respectful place in our house with his new container. Still loved after all these years!🐾🐾🐾🐾

May 14, 2024
Unprompted review
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Reply from Paws to Heaven

Hi Donna. No matter how much time has passed our little one's always hold a special place in our hearts and families💝. I'm so pleased Rebel is resting peacefully in his new home🥰. Take care🌺. Paws to Heaven.

Rated 5 out of 5 stars

Thank you for your support

Thank you for your support and compassion during this difficult time.
All the staff we have been in contact with have been wonderful, so caring and understanding. We knew our girl Guinness was being looked after by people who cared about her.

July 14, 2023
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Reply from Paws to Heaven

Hi Isabel - Thank you for allowing us to take care of your beautiful Girl, Guinness.❤️ They are all very special and should be treated that way at all times💝. Take Care. Sharon💕

Rated 5 out of 5 stars

A gentle, eco-friendly alternative to traditional fire cremation

Sharon and her team looked after our dog Honey in such a respectful and dignified manner. We were not rushed through the process or pressured in any way. Honey’s favourite bunny rug we’d wrapped her in and her collar were returned just as promised. Nothing was too much trouble. The certificate and memorial box, paw and nose prints and lock of hair were all presented so beautifully. My children really appreciated the thoughtful inclusion of the extra paw and nose prints so everyone got a personal memento. We will treasure these keepsakes forever and recommend Paws to Heaven to everyone.

July 11, 2023
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Reply from Paws to Heaven

Hi Terri - Thank you for allowing us to take care of your Honey Bunny💕. I'm so pleased we could give you some momentos to treasure forever of your beautiful girl❤️. Take Care. Sharon🌺

Rated 5 out of 5 stars

Paws to Heaven made a very difficult…

Paws to Heaven made a very difficult time in our lives a bit easier. Fantastic service and the photo frame looked great.

July 21, 2023
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Reply from Paws to Heaven

Hi Alex - Thank you for allowing us to take care of your beautiful boy.💝 Buster actually is the highlight of the photo frame and he certainly did it justice🥰. What a gorgeous boy❤️. Take Care. Sharon

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Rated 5 out of 5 stars

Total care and compassion

Total care and compassion… we were so shocked and devastated at the loss of our lovely fur baby. Paws to Heaven took great care of him and kept us informed of the process and progress of Rocky’s cremation.

Thanks for your care and professionalism at a very sad time.

July 8, 2023
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Reply from Paws to Heaven

Hi Kirsten. Thank you for taking the time to share your experience with us and for allowing us to take care of your precious boy💕. We are pleased he is now back home with his beautiful family.💝Take Care. Sharon

Rated 5 out of 5 stars

We lost our precious fur baby and you…

We lost our precious fur baby and you were able to come promptly and collect her from our home , we are grateful for that , the service , the compassion is amazing thank you

June 28, 2023
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Reply from Paws to Heaven

Hi Michelle - Thank you for your kind words and we are so pleased you felt supported and comforted at this very sad and emotional time.❤️. Thank you for allowing us to take care of your beautiful girl, Cherry🥰. Take Care. Sharon

Rated 5 out of 5 stars

Wonderful service and experience

i was impressed with the respect and dignity provided throughout the whole process for our lovely Himalayan Persian 'Sir Edmund'. Highly recommend this service.

June 29, 2023
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Reply from Paws to Heaven

Hi Duaine - What a beautiful boy Sir Edmund (Teddy) was❤️. Thank you for allowing us to take care of him for you and thank you for your kind words💝. Take care. Sharon

Rated 5 out of 5 stars

So much compassion and understanding

Sharon at Paws to Heaven showed so much compassion and understanding to us during our time of loss. She supported us through the entire process and was so geniune in her approach showing such care and support. From picking our girl up, to bringing her home, there was just so much empathy and kindness shown. The Rockface Sandstone Outdoor Urn personalised with our girls footprint and name is so beautiful and will have a special place in our garden (right in the sun where Dakota loved to lay). And the small wooden urn with paw prints will be kept indoors and close by along with the personalised certificate with her pawprint and cute nose print. It is just such a gorgeous tribute for our girl Dakota.

June 26, 2023
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Reply from Paws to Heaven

Hi Toni - Thank you for taking the time to share your kind words. I am very grateful that I can provide you with some comfort and support at this very sad and emotional time.❤️. I'm so pleased you have your beautiful girl home with you and I'm sure you will treasure the little keepsakes forever.💕 Thank you for entrusting the care of Dakota with us💝. Take Care. Sharon

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Rated 5 out of 5 stars

Thankful for this company

Everyone i came in contact with was very helpful, respectful and empathetic. It was super easy to get in contact with them as well and i was made to feel cared for. All staff were so understanding and i really appreciate how comfortable and easy they made the experience of parting with a loved pet.

June 16, 2023
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Reply from Paws to Heaven

Hi Dana - I'm so pleased we could provide you with a service that made this extremely sad and emotional time a little easier to navigate. Thank you for allowing us to take care of your little girl, Marlo❤️. Take Care Sharon🥰

Rated 5 out of 5 stars

First class service

We are so pleased with the service we received recently with Paws to heaven. Not only were they professional, but they made a painful experience for my family easier with their compassionate, helpful and respectful attention to detail. From the moment they collected our beautiful Teddy to the day they brought his ashes back to us, we were in good hands. I'm so glad we contacted them.

June 16, 2023
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Reply from Paws to Heaven

Hi Sharon. Thank you for your kind words and I'm pleased we could make this very difficult time a little easier for you and the family🥰. Thank you for allowing us to take care of your gorgeous Teddy and I'm pleased he is back home with you❤️. Take Care. Sharon💕

Rated 5 out of 5 stars

Good service with care

My lovely boy had passed and thanks to everyone at paws to heaven to took good care of him.

May 27, 2023
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Reply from Paws to Heaven

Hi Alyssa - How precious was Bonsai❤️. What a gorgeous little boy and we thank you for allowing us to take care of him.💕. Take Care. Sharon🥰

Rated 5 out of 5 stars

Couldn’t be happier with paws to haven…

Couldn’t be happier with paws to haven they were
kind,caring and compassionate also professional from start to end.
they made everything easy and got are beloved pet back home with us quickly.

Thank you for helping us in such a sad time.

June 11, 2023
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Reply from Paws to Heaven

Hi Alexandra - Thank you for your kind words and I'm pleased we could help you at such a sad, emotional and tragic time for you and the family. Little Phil was just beautiful❤️. Take Care. Sharon💕

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Rated 5 out of 5 stars

I had a great and caring experience…

I had a great and caring experience with my Beagle Gracie.

I’m very appreciative of the kindness and delicate approach to dealing with the death of my Dog.

June 11, 2023
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Reply from Paws to Heaven

Hi Caitlin - thank you for taking the time to express your kind words💕. Thank also for allowing us to take care of your beautiful little girl. ❤️

Rated 5 out of 5 stars

Thank you for making it easier!

Thank you for making it easier!

Thank you both for being so kind and caring at a terrible time for our little family.

June 2, 2023
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Reply from Paws to Heaven

Hi Ulli - You're very welcome🥰. Thank you for allowing us to take care of your gorgeous boy, Moose💕. Hope you and the family are going ok🥰. Take Care. Sharon❤️

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. We were informed every step of the way and they were so tactful with everything. They went above and beyond making sure we had our beautiful dog’s memories the way we wanted to. Thank you so much for everything!

June 2, 2023
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Reply from Paws to Heaven

Hi Cecilia - Thank you so much🥰. I'm so pleased we could help you with your beautiful Vanilla at this time and you are happy with the memontos to treasure forever💝. Take Care. Sharon💕

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