In contact straight away
In contact straight away, sorted the problem within 24 hours, excellent customer service.
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254 Chapman Rd, Ste 208 #24453, 19702, Newark, United States
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In contact straight away, sorted the problem within 24 hours, excellent customer service.
I feel the company is excellent, from start to finish, the way explain and the checking up is awesome and so much needed
The response was prompt snd helpful
The service was a five star, but the product was a big zero for my dog.
Thanks for responding my message in a timely manner, disregard the message I sent earlier, about the monthly reorder ,subscription..
Product arrived within time expected. Great emails, updates and encouragement following my purchase. Protocol booklet amazingly helpful and straight forward.
Week 1 my whippet needed more rest. She had no issue with taking the drops.
Just coming to end of week 2. She is less seeking of food in-between meals, calmer on walks, more energy, coat thickening and softer, more snuggly and content, stools no longer smelling bad and are formed well and no slime. No gas. Less going out for a pee.
Sleeping soundly all night, very obedient in day without effort. Her true personality shining through. Playful happy curious and energized. She had previously been treated 3 monthly with the regular vet recommended chews. I am overly happy with the transformation and in such a short time. Thank you so much.
I had trouble finding the ingredients list for the drops, so I requested this information & was responded to on the same day & given all information requested. So prompt and so helpful, thank you.
My 13 yr old lab is just 3 weeks into using this product. Licking has diminished a little but I have noticed a calmer dog at nighttime. I will continue using this product to see more results….so far, my skepticism is diminishing.
I LOVE the emails on where we should be in the process. Those emails are so helpful!!!
Wow......I was so sceptical as I had tried so many other things for my German Shepherd who was really struggling with waxy itchy ears (constantly head shaking and pawing them bless him), constantly licking and chewing his reddened front paws and scratching under his arms......OMG I honestly swear 2 weeks in after this parasite treatment he is a different dog, I am so happy and truly hope this continues , truly thank you from me and my boy Oakley!
Contacted customer service about the status of my order. They were very efficient … did not have to wait long before they replied. A very good start for my first order👍😃
I sent a message regarding my order, and was sent an email from Sarah letting me know the details of my request and how I can track it. I am very happy with the speed of her reply and I look forward to my delivery.
Responded same day to my query…on a Sunday!
Thank you for dealing with this issue.
Many thanks
Jane.
I love this product. I have two Yorkies and I have seen a difference in their stool and well as energy. They have both stopped waking me around 4am and sleep through the night now. Unfortunately I had to stop it early for one of my dogs because her allergies after two weeks got really bad. I emailed customer service for some advice before stoping the protocol early and they replied the next day and were really helpful. I would highly recommend this product and the customer service is great!
There was a misunderstanding about an order so I emailed straight away before it was sent. Everything got sorted out quickly and efficiently everyone’s happy thank you so much 😊
Great products! for my wee dog. 🐾
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