Pawtopiastore Reviews 

10
TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

10 reviews

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2.0

All reviews

(10)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

THIS COMPANY IS A SCAM !

THIS COMPANY IS A SCAM

Most products are shipped overseas from China:
A JOKE
When product finally arrives, comes with missing pieces, rendering it wortthless !

THEY DO NO ANSWER EMAILS, NOT ISSUING A CREDIT
Request for me to ship back to China : Nonsense

DO NOT BUY PRODUCTS HERE: YOU WILL BE DISAPPOINTED !

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t use this store products that I…

Don’t use this store products that I ordered digital spoon scale for weighing pet food, sent spoon for weighing tea leaves 🤣 slow feeder blow for dog plastic crap wouldn’t let dog eat out of it 2 weeks to deliver this rubbish £34 of rubbish how do they get away with it , you have been warned they are a disgrace if I could give them -10 I would , probably close down and start up under a different name

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Ships from UK... Returns to Canada (at your expense)

I order a personalised dog harness (as advertised) and subsequently received an email stating personalisation was no longer available. I requested a refund of the difference in cost between the personalised item and the bog standard one, which has never been received. Consequently I asked to return the item for a refund. It shipped to me from within the UK but the address provided is in Canada, making it prohibitively expensive to return the item for a refund. I emailed to say that I want to return it to the UK address from which they ship, but they are unresponsive. Best avoided, if you want what you paid for!

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY THEY ARE DISGUSTING

Ordered a beige labrador planter a week ago, only communication received is order confirmation, payment has been taken. No further updates, no sign of any dispatch or delivery dates. This is a birthday present, so far I've nothing good to say about this company. I could have bought the same item on amazon for cheaper but I thought I'd support this small business, big mistake!
Update! Day after I emailed to cancel, suddenly item is dispatched! 10 days after order. Standard shipping, well what's that? Royal mail, courier, no idea and no idea when it will arrive! No idea if it will arrive in time. No response to 2 emails. Absolutely no customer service, would give minus stars if possible. Awful company. Do not recommend, do not use!
Shipping advertised as 1-3 days, totally not true!
FURTHER UPDATE.
Item received after 17 days. No good to me now as it arrived too late. This awful company has a NO REFUND policy! You have to email and beg and plead to ask for a refund! Then when you do request a refund they DON'T reply! I'm £33 poorer and have a useless item. DO NOT USE THIS COMPANY! THEY ARE DISGUSTING. ZERO CUSTOMER SERVICE, THEY DON'T CARE ONCE THEY HAVE YOUR MONEY!

April 29, 2025
Unprompted review
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Rated 1 out of 5 stars

I collaborated with Pawtopia through…

I collaborated with Pawtopia through Afluencer app, created videos for this brand and never got payed.Pawtopia customers service is very incompetent and dishonest,I ordered 3 items from them and received just 2,after over 2 months negotiation they finally decided to refund the missing item.I don't recommend Pawtopiastore.com to anyone.

March 21, 2025
Unprompted review

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