PAY2DAY Reviews 8,872

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,763 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the friendly, professional, and supportive nature of the staff. Customers consistently praise the excellent customer service, noting that employees are attentive, helpful, and make the process easy and understandable. Many appreciate the quick response times and efficient service, which often leads to fast approvals and smooth transactions, even for first-time customers. However, some people mentioned issues with slow response times for loan applications and email inquiries, with some waiting several hours or days without resolution. A few other people also felt that the application process was not user-friendly and that communication was vague or inconsistent, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, often highlighting fast, efficient, and helpful... See more

Customer service

Users describe positive interactions with customer service, often highlighting helpful, patient, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process... See more

Response time

Consumers find response times to be positive, with many praising the quick and efficient service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

Nandika went above and beyond to help me get approved and actually stayed late working with me until my file was complete. This is store #4. She was very kind and handled my inquiries throughout the d... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you DAPHNE for helping me with my…

Thank you DAPHNE for helping me with my application and replying with my questions right away. Keep it up.

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Daphne from our amazing online support team .

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Polite

Polite, good explanation

May 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Khafia has great customer service

Khafia has great customer service

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Harinder helped me get a loan

Harinder helped me get a loan , recommended to everyone who are looking for loan

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Harinder from our awesome management team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent job Ivy

Excellent job Ivy

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Ivy from our amazing team!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Jonathin and morality at Pickering…

Jonathin and morality at Pickering location were great friendly and so helpful thankyou

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review.

We are happy to hear that you enjoyed using our service and working with our Pickering team!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

My experience with pay2day was awesome…

My experience with pay2day was awesome I would recommend them to anyone kind excellent communication excellent service

May 7, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Prompt service

May 7, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I was surprised how quickly the girl at…

I was surprised how quickly the girl at the desk took care of the online issue I was having and settled my loan within minutes

May 2, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

quick and easy

quick and easy

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Thank you to Rany she is very…

Thank you to Rany she is very approachable and patience and the rest of the staffs .thank you for being friendly ..i highly recommend pay2day ...

May 6, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

It was very great the are very nice…

It was very great the are very nice people and they respect each other very much and they try to help every one

May 5, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great customer service

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have used them before with good customer service by all involved.

May 5, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Uzma your employee was very helpful she…

Uzma your employee was very helpful she answered all my questions and assisted me to my needs .

May 5, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Pay2Day is an amazing company

Pay2Day is an amazing company. I was assisted by Uzma who is great by the way and in less than an hour I got approval and transfer of funds.

April 20, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Best experience

Great experience

May 4, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great customer service

Great customer service. Very patient with me.

April 24, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great Rahul

May 3, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I had the opportunity of having Sajin…

I had the opportunity of having Sajin with the pay2day company and he made the first time with pay2day welcoming and really seem trustworthy, I wish there was more then five stars option but we can make it here In this message ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Nothing but good vibes from the service I’m not sure how long he’s been with the company but I personally think he’s due for a raise , just my opinion thanks again I recommend this company to people the need a hand once in awhile .

May 3, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly in store staff. It's nice to know that everything exceeded your expectations. We will be sure to pass on the feedback to Sajin!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very easy process

That it was super simple

April 28, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

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