Pay4x Reviews 4

In December 2009 I bought a video pen as a Christmas present for my son but it didn't work.
So they asked me to send it back via recorded delivery.
I did this and after many ignored emails and phone calls I went to trading standards. Because they give a London address they are bound by the London trading standards. They said all mail sent to Suite 210, Coborn House, 3 Coborn Road, London E3 2DA is forwarded to an address outside London. Over a year later I've still not had any success in a new pen or a refund.
So they have my £30 and my pen! Don't ever use this company EVER!

You can contact Trading standards on 08454040506
They already know about problems with this company, you just need to keep them updated and maybe something will be done.

UPDATE:
As of November 2011 the website has been offline for quite a few weeks.
I've found that everything sent to:
Suite 210
Coborn House
3 Coborn Road
London, London
E3 2DA

Was forwarded to:
Unit B1A
Genesis Centre
Garratt Lane
Birchwood
Warrington
WA3 7BH

I think they might have started up under a new name?

My experience was exactly as described by others here - bought a camera for £99... it was faulty and I returned it in Feb 2010 and been trying to get a replacement or refund since - rung innumerable times and had false promises every time. Has anyone successfully taken them to the small claims court please?...has anyone tried to find their premises?

I paid for 2 items in May 2010, nothing has been delivered; I have had no responses from leaving messages on their website or leaving phone messages. When I did speak with someone, they said they had a problem with the supply of one of the items and gave then some time. Since then, I have waited and waited for it to arrive. I eventually asked for a refund and was twice promised a cheque and to date nothing has arrived.

I originally started an issue with Paypal, but were absolutely useless as 45 days had passed - they just washed their hands of the matter - last time I buy with PayPal!

This week I sent a recorded delivery letter advising of my intention to take legal action if they do not refund my money or respond in any way by the end of this week.

If I receive no response this week, its county court action on Monday.