I had a email today say letter before claim from a debt I couldn't remember they was actually polite and put my account on hold for 35 days . Due to my mental health! Doing further investigations I wa... See more
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Review summary
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Easy to use not everything needs filling in. Can pay off from bank direct or set a payment plan without lenthy forms pr even talking to someone or providing documents
Company replied
Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... See more
Company replied
Very helpful decent people Thank you very much for your understanding Highly recommend Five stars
Company replied
Company details
About Payajjb
Written by the company
AJJB Law
Information written by the company
We are a regulated law firm here to help you find the right way forward
AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.
Contact info
2nd Floor, G Mill, Dean Clough, Halifax, HX3 5AX, Halifax, United Kingdom
- 01422324519
- trustpilot@ajjblaw.co.uk
- payajjb.co.uk
3.4
Average
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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December 30, 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Truly Inept
When I initially received correspondce from AAJB Law I went to their website and filled in the contact form to inform them that I am currently in an IVA. I received the generic automated response that they had received my correspondence, however that was all.
I was expecting a form of reply from them indicating that they are aware I am in an IVA and hopefully a dialogue could have been opened, however I received nothing from them to this effect.
I was continuing to receive threatening correspondence from them even though I had informed them I was in an IVA, so I reached out to them again on 17th November 2025 to inform them of the harrasment I have been receiving and the fact that they had not acknowledged the information I had provided of my financial situation.
I also informed them of my new address, I received this response, so I thought that would be the end of the matter:
Dear Mr Jeremy Toon,
Thank you for reaching out to us. I apologize for any distress caused by our recent communications. I understand that you have informed us of your IVA with PayPlan and have provided the necessary documentation. Please rest assured that your account has been requested for closure, and all communication regarding this account should cease shortly.
To ensure we have the most up-to-date information, I have updated your address to (new address). If you need to make any further updates or wish to view your account details, please visit our CRS Customer Portal at... using your CRS Account Reference NPROQUID4563.
For any additional assistance, feel free to call us at 01422 324510 or contact us via WhatsApp on 07418609858.
Best regards,
Credit Resource Solutions (CRS)
(I am assuming CRS is in association with AAJB Law, as it was the AAJB Law website I filled the contact form on)
Unfortunately it isn't the end of the matter, as today (29th November 2025) I received an email with a Letter Before Claim attached to it, and you guessed it with my old address on it even though I had informed them of my change of address 12 days prior.
So AJJB LAW as I have informed you of my change of address you have breached FCA Rules:
[Under Financial Conduct Authority (FCA) rules, collection activity must be paused while a dispute or an address error is under investigation].
I also wish to query why the Reference Number on the Letter Before Claim is now this: NEAGQUID3747 and not the original Reference, as that seems rather strange as well.
I find the way you have dealt with my case (and I am sure I am not alone) in a truly unsatisfactory and unprofessional manner. I have endeavoured to correspond with you and inform you of my current status, however you have catastrophically failed to liaise with me in a fitting manner and have caused me further stress due to your ridiculous treatment of me.
Regards
Jeremy Toon
November 28, 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.
Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.
Please respond to our request and a member of the team will be in touch.
Absolute clowns. Breaking several laws themselves.
Absolute clowns. Sent numerous emails and texts threatening legal action for debt that isn't owed or even recognised. I am knowledgeable about debt law and told them to stop threatening court and CCJ if they had no intention of actually doing it. Also gave them my correct address. Despite further reminders from me they eventually sent a Letter before Claim to wrong address and lied about having done so. When challenged again they admitted they didn't have the necessary (and legally mandatory) backup for the purported debt and abruptly cancelled their apparent legal action. They are breaking the law themselves and seem to be making false threats and attempting to get easy default judgements. Report to FCA and SRA. Their ref for my case: NPRONV000635
edit: Not sure why they're asking for further details to "look into this" as not only is the case reference in my review, but I already raised a complaint about this on November 19th. So far I've only had a placeholder reply saying I'll have a proper response within an "8-week timeframe"
November 15, 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.
Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.
Please respond to our request and a member of the team will be in touch.
Very easy to setup a payment plan online
November 26, 2025
Unprompted review
Reply from Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
I have a made an agreement online to…
I have a made an agreement online to pay off the debts direct debit for the 7th of each month starting December and now have letters for court proceedings.
November 19, 2025
Reply from Payajjb
I am sorry to hear about this. This does not sound like the level of service that we would expect for our customers. I’ve arranged for a member of our team to reach out to address your concerns. We are committed to resolving this with you. Please await our call/message.
Easy online system to use
Easy online system to use
Only a few questions about my income and outgoings, not wanting to know the ins and outs of a duck's a**ehole. Very good.
November 24, 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Scam artists
Scam artists
If use are not a scam then listen close! First central did not inform me of any charges that was suppose to be payed when I left them in full. Either you do your job and investigate this or go drink urine.
November 23, 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Harassment
Harassment! They do not answer calls emails texts nothing but threaten with CCJs etc… ignore this company at all costs
EDIT*** They have also just contacted trustpilot to take down my review for “defamatory content” however trustpilot refused. Definitely stay way from this scam, Block and ignore!
November 13, 2025
Unprompted review
Reply from Payajjb
Thank you for taking the time to provide us with your feedback.
We are authorised and regulated to carry out legal services in England and Wales by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Very easy to set up a payment plan
November 13, 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Understandable with my financial…
Understandable with my financial situation easy to talk to.
October 31, 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Helpful and good
October 30, 2025
Unprompted review
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Easy to join the app end sort out.
October 27, 2025
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Reply from Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
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