PayAngel Reviews 169

•

4.5

Money Transfer Service

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and reliability, highlighting how quickly money reaches recipients. Many appreciate the seamless and straightforward user experience, making transfers easy and stress-free. The customer service and staff are frequently commended for being helpful, efficient, and responsive, often resolving issues promptly and ensuring transactions are completed successfully. However, some customers also noted occasional issues with transfers taking longer than expected, and a few experienced problems with transactions not going through as confirmed. There were also isolated mentions of difficulties with account verification and unmet requests.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of sending... See more

Service

Reviewers highlight positive aspects of service, often describing it as seamless, reliable, and fast. Many... See more

User experience

Clients share positive opinions on user experience, finding the app straightforward, easy, and efficient to... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the good and great... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being helpful, efficient,... See more

Based on these reviews

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... See more

Company replied

I've transferred money through PayAngel many times. My account there is verified, and there are absolutely no problems. On the contrary: I don't have a credit card and transfer funds directly to their... See more

Company replied

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... See more

Company replied

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... See more

Company replied

Company details

Money Transfer Service

Written by the company

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service

Contact info

Regus House, Victory Way, Admirals Park, DA2 6QD, Dartford, United Kingdom
+447441444005
customer.experience@payangel.com
payangel.com

4.5

Excellent

169 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 17, 2025

Quick and efficient customer service in…

Quick and efficient customer service in case of problems.

November 17, 2025

Reply from PayAngel

Nov 18, 2025

Thank you, Eric! Quick and efficient is our goal! Glad we could help 💙

Nov 16, 2025

November 15, 2025

Reply from PayAngel

Nov 18, 2025

Thanks so much, Hendrick! 💙

Nov 15, 2025

Very efficient service and quick…

Very efficient service and quick delivery.

November 10, 2025

Reply from PayAngel

Nov 18, 2025

It is our goal to satisfy your always with excellent service. Thank you Esther!

Nov 15, 2025

Good app and easy to use

November 5, 2025

Reply from PayAngel

Nov 18, 2025

Thanks Vida 💙! We're glad you're enjoying the app - means a lot to us.

Nov 15, 2025

Great service

November 15, 2025

Reply from PayAngel

Nov 18, 2025

Glad we're making an impact! Thanks for the kind words, Paul.

Nov 15, 2025

Best money transfer app with an…

Best money transfer app with an unmatched speed.

November 12, 2025

Reply from PayAngel

Nov 18, 2025

This puts a smile on our faces, Richard, thank you. So honoured to serve you. 💙

Nov 15, 2025

It is easy and reliable 24 hours any time i sent moneyney

Fast and easy to send money
the workers are ready to explain things when i need eplanations.

November 13, 2025

Reply from PayAngel

Nov 18, 2025

We appreciate your kind words Isaac. Our goal is your total satisfaction 💙

Nov 15, 2025

Fast and delivered

It the best and it fast to received. I recommend it to friends and families.

November 14, 2025

Reply from PayAngel

Nov 18, 2025

Thanks for your kind words, Janet 💙

Updated Nov 15, 2025

Fast and reliable every single time

Anytime I send money with PayAngel, I never have to hesitate or worry. My transfers always reach the recipient as quickly as possible. I’ve been using their service for a long time, and they’ve consistently delivered. Just this morning, I sent money to my parents and, while I was still on the phone with them, they told me it had already arrived. That level of speed and reliability is why I trust PayAngel.

November 15, 2025

Reply from PayAngel

Nov 18, 2025

Thanks so much for trusting us for trusting us, Japhlet! 💙 We're honoured to be part of moments like this, especially with your parents.

Nov 15, 2025

Pay angel for years life line for…

Pay angel for years life line for caring for family
Thankyou
Clay

November 13, 2025

Reply from PayAngel

Nov 17, 2025

Clay, your words touched us deeply. Thank you for recognizing the care - it means the world to us.

Nov 15, 2025

Good service

November 15, 2025

Reply from PayAngel

Nov 17, 2025

Thanks, Hafaf 💙

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