PayAngel Reviews 169

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and reliability, highlighting how quickly money reaches recipients. Many appreciate the seamless and straightforward user experience, making transfers easy and stress-free. The customer service and staff are frequently commended for being helpful, efficient, and responsive, often resolving issues promptly and ensuring transactions are completed successfully. However, some customers also noted occasional issues with transfers taking longer than expected, and a few experienced problems with transactions not going through as confirmed. There were also isolated mentions of difficulties with account verification and unmet requests.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of sending... See more

Service

Reviewers highlight positive aspects of service, often describing it as seamless, reliable, and fast. Many... See more

User experience

Clients share positive opinions on user experience, finding the app straightforward, easy, and efficient to... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the good and great... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being helpful, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... See more

Company replied

Rated 5 out of 5 stars

I've transferred money through PayAngel many times. My account there is verified, and there are absolutely no problems. On the contrary: I don't have a credit card and transfer funds directly to their... See more

Company replied

Rated 5 out of 5 stars

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... See more

Company replied

Rated 5 out of 5 stars

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Timely deposit

Customer service at it best

November 10, 2025
PayAngel logo

Reply from PayAngel

Thank you, Senanu! We’re so proud to hear that - delivering top-notch service is what we’re all about 😇

Rated 5 out of 5 stars

It fast it quick and it safe

It fast it quick and it safe , customer service top notch service they will pick your call and talk to you about your problems and your money will be sent with no charges

November 7, 2025
PayAngel logo

Reply from PayAngel

Thank you so much, Bridget 💙! That's exactly what we strive for 😇

Rated 5 out of 5 stars

It is fast and reliable

It is fast and reliable. Money transferred is always received without delay

November 9, 2025
PayAngel logo

Reply from PayAngel

Fast and reliable service assured 😇! Thanks so much, Peggy! 💙

Rated 5 out of 5 stars

Hello Am Yvonne and I have used…

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely recommend as doing to other people who wish to send money back home

November 9, 2025
PayAngel logo

Reply from PayAngel

Thanks so much, Yvonne! Your trust and kind words mean everything to us. We’re always here for you 💙

Rated 5 out of 5 stars

I rate Pay Angel a lot if l sent to…

I rate Pay Angel a lot if l sent to Ghana and even when am in Ghana l use pay Angel to sent money to my family

November 10, 2025
PayAngel logo

Reply from PayAngel

Hi Eric, thank you so much! It means a lot to know you trust us. We've got you always! 💙

Rated 5 out of 5 stars

My go to transfer company is Payangel…

My go to transfer company is Payangel and I have tried many. None have been as reliable, fast and as responsive as PayAngel when issues crop up.
PayAngel is the best hands down!

November 9, 2025
PayAngel logo

Reply from PayAngel

Thanks a lot, Antoinette! We’re thrilled to be your trusted choice. Always here when you need us! 💙

Rated 5 out of 5 stars

Easy to register and fast delivery.

Easy to register and fast delivery.. you can also make money with this app by sharing your qr code to your family and friends.
The best

November 10, 2025
PayAngel logo

Reply from PayAngel

Thanks so much for the love, Emmanuel, and that you're sharing the joy (and the QR code!) with your people. You're the best!

Rated 5 out of 5 stars

I’ve been with PayAngel from they they…

I’ve been with PayAngel from they they came to the market. They always make sure the transaction went through. Even sometimes I don’t know my transaction did not go through then someone will call me and fix it. I’ve introduced them to all my friends. I recommend PayAngel to everyone

November 10, 2025
PayAngel logo

Reply from PayAngel

Thank you for being with us from the very beginning, Kwame! We value your business and are grateful for your trust and support.

Rated 5 out of 5 stars

Very fast

Very fast, easy and conviene

November 10, 2025
PayAngel logo

Reply from PayAngel

Thanks for the kind words, Paul! 🙌

Rated 5 out of 5 stars

Fast

Fast, secured, and safe

November 10, 2025
PayAngel logo

Reply from PayAngel

Thanks for the awesome feedback, Mr. Appiah! We’re glad you feel safe and secure with us💙

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