I recently made an incorrect payment by using the wrong invoice# and was very stressed about how to fix it. Rudy B. went above and beyond to help me resolve the issue. He personally called the vendor,... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
DeAndre went beyond the call of duty, spent two hours working with me, to clear a APM terminal issue. We had several technical issues, dealing with APM terminal issues, login and other sign-up issues,... See more
i had an issue to have STG post payment and i was told it would take 2-3 hours. My driver was literally standing right there to pick up the shipment and it was LFD too. I called Paycargo immediately... See more
Huge thanks to Rudy Barro! I ran into some issues while making an international payment for the fee to bring my dog into the U.S. Rudy quickly and clearly explained the situation and helped me resolv... See more
Company details
Written by the company
The Most Trusted Logistics Payment Platform
Contact info
201 Alhambra Cir, Suite 711, 33134, Coral Gables, United States
- 1 (888) 250-7778
- support@paycargo.com
- paycargo.com
4.9
Excellent
440 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was having issues with payment
I was having issues with payment, and Roxy was really patient to help me resolve the issue to get this paid. After being on the phone all morning with the airlines only Roxy was able to help me get this resolved.
November 4, 2025
Unprompted review
Professional and Patient with my request
November 3, 2025
Unprompted review
Waleed is very helpful
Waleed was super amazing and got my issue fixed very quickly. Very impressed with his level of service and being kind about it.
October 31, 2025
Unprompted review
Exceptional service.
I talked with Rudy Barro who helped with a problem of my own making. Rudy was pleasant, happy and understanding.
PayCargo's system is extremely comprehensive in tracking my attempts to make a payment. Rudy was able to filter through and identify where I had made a mistake. The problem was resolved, and I am very grateful for his help.
October 30, 2025
Unprompted review
Complete gentlemen to speak over the…
Complete gentlemen to speak over the phone, extremely knowledgeable and helpful and got straight to the point. They should have more sales rep like him taking calls.
October 30, 2025
Unprompted review
Waleed helped me out and provided…
Waleed helped me out and provided excellent customer service.
October 30, 2025
Unprompted review
I was having issues using the QuickPay…
I was having issues using the QuickPay feature online. I called, and Rudy Barro helped me get everything taken care of. He was very thorough and took the time to make sure everything was processed correctly.
October 30, 2025
Unprompted review
Excellent Customer Service
Rudy Barro made the trouble I was having go away with such skill and finesse. It was a pleasure to pay the tab. Thanks for the help.
October 30, 2025
Unprompted review
Rudy Barro Outstanding Customer Service
Rudy Barro did an outstanding job of leading me through a transaction to use my credit card for payment.
He was very patient, helpful and professional
October 28, 2025
Unprompted review
Waleed H
Spoke with Waleed H. He was great with explaining the new paycargo form. Thanks so much. I appreciate the great help.
October 28, 2025
Unprompted review
Great service
October 27, 2025
Unprompted review
Rudy Barro was very helpful and…
Rudy Barro was very helpful and resolved my issues with a PayCargo ID sent to the wrong business. We even got disconnected twice and he called me back and continued to assist until the issue was resolved.
October 27, 2025
Unprompted review
Roxana M is AWESOME!!!
It was a pleasure speaking to Roxy today. She saw a need through an email exchange and took initiative to call and walk me through the procedure effortlessly making the process pain free. Thank Roxy!
October 24, 2025
Unprompted review
THE PERSONAL FOLLOW UP TO HELP ME…
THE PERSONAL FOLLOW UP TO HELP ME PROCESS A CREDIT. IT WAS GREATLY APPRECIATED
THANK YOU ROXY !!
October 21, 2025
Unprompted review
Thank you so much for your support I…
Thank you so much for your support I really appreciate it.
October 15, 2025
Unprompted review
Rudy B
Rudy B. was extremely courteous, understood the issue and took the time to resolve it.
Thank you.
October 10, 2025
Unprompted review
Roxana M Was great today I called…
Roxana M Was great today I called upset she calmed me down and talked to my bank and explained the issue and process to get me my money back.
She deserves a raise for her level of professionalism. Kudos to Roxy!
October 10, 2025
Unprompted review
Roxy was so helphful as i had spoken…
Roxy was so helphful as i had spoken with another rep that did not make sure the problem was taken care of. she went out her way to fix the issue until it was completely taken care of. great job Roxy
October 7, 2025
Unprompted review
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