Pay Check Reviews 

162
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service from Pay Check has been great from start to finish. From when we first had the initial sales call with Mark to the implementation call with Tracy. All our questions were answered and nothi... See more

Company replied

Rated 5 out of 5 stars

Dealing with Paycheck team for over 8 years - excellent service received from Sue Barry, Valerine Lopez, Cristina Barilla & cannot thank them enough for all the help & support over the years! They are... See more

Company replied

Rated 5 out of 5 stars

Valerine lopes, has been incredibly supportive and understanding, especially during our busiest periods and last-minute changes. Her willingness to step in and assist at short notice demonstrates her... See more

Company replied

Rated 5 out of 5 stars

Attentive and knowledgeable support team who provide an excellent service. We have experienced stress free and smooth payment runs since recently coming back to Pay Check following 18 months with a... See more

Company replied

Company details

  1. Payroll Service
  2. Accountant
  3. Alternative Financial Service
  4. Payment Service

About Pay Check

Written by the company

Your Trusted Payroll Company

Pay Check, a BACS-approved bureau, offers comprehensive payroll services tailored to the unique needs of businesses across the UK. Our expertise extends to working with SMEs, accountants, bookkeepers, and international payroll consultancies to deliver bespoke payroll solutions. As a fully managed payroll provider, we’re committed to delivering exceptional service, regardless of your business size.

Click on the buttons below to connect with us to learn more about our payroll solutions and how we can help streamline your payroll management.


Payroll Services

    • Fully Managed Payroll Services
    • BACS Payment Services
    • Pension Auto Enrolment
    • Software Services
    • P11D & PBIK Submission Services

We also offer additional services through our partnerships such as; benefits, pensions, financial management and HR services. VISIT SITE CONTACT US


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(162)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What an effort to view my payslip!!

What an effort to view my payslip!!! The least user friendly system I have ever used. Difficult to navigate especially on mobile, nothing is mobile friendly. I am still waiting for my password reset email. It's not easy to contact help teams. Just disappointed.

December 19, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Hi GS
We are so sorry to hear this - can you email us directly at paycheck@paycheck.co.uk listing your name, employee code and the company you work for? One of our team will be able to help you get logged in!
Kind regards
Pay Check

Rated 5 out of 5 stars

Helpful friendly service

Helpful friendly service. They are proactive and will check to see if information is correct, before processing the payroll.

November 19, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thank you Austin! Much appreciated!

Rated 5 out of 5 stars

Excellent!

Been with Paycheck for many years, always got excellent service. Process of information exchange is very simple, staff are always helpful and friendly. The costs, considering how much they do for us, is very reasonable as well. Would definitely recommend!

November 14, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thank you so much Jon, we love working with you & Rajapack!

Rated 5 out of 5 stars

Highly recommended payroll company

We are a smallish company (headcount 20 - 30) and have used PayCheck for the last 8 years without any issues that I can recall. They are good value, perform an excellent service and respond quickly to questions and queries. I recommend PayCheck without hesitation to anyone looking to outsource their payroll function.
AS, Finance Director, C-Quadrat Asset Management (UK) LLP

November 11, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thanks so much Alexander, we really appreciate your feedback!

Rated 5 out of 5 stars

Pay Check

Pay Check
Pay Check are a great Company, but a Company can only excel if it has dedicated, trustworthy and loyal employees. Having been with Pay Check for over a decade, my key contact, Sally Fryer, has been superb throughout her time. She always goes above and beyond, processing payrolls accurately, quickly and diligently. Sally is extremely flexible when working with complex payrolls and always has a lovely manner, even when working to tight deadlines and dealing with ad-hoc queries. Sally is an absolute pleasure to work with, always providing me with every confidence that our monthly payrolls are processed smoothly.

November 11, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thanks so much Sara; you are right, Sally is the best and we love working with you!

Rated 4 out of 5 stars

Sandra at Pay Check provides an…

Sandra at Pay Check provides an excellent service. She is knowledgeable, professional, has the fastest turnaround ever and communicates the intricacies of complex payroll changes in a language that I can understand which is really important. We've been working with Pay Check for over 5 years, so having a responsive payroll provider is reassuring.

October 30, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thank you Cheryl, you made Sandra's day - we love working with you!

Rated 5 out of 5 stars

Using the Company Pay Check to operate…

Using the Company Pay Check to operate our payroll was a wise decision. It allowed us to utilise the time saved to spend more time on other things within our organisation. Payroll has to be accurate and we are pleased to leave this to the experts. We also feel confident that the sensitive information is well protected.

October 22, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thank you Linda, your kind words are much appreciated!

Rated 1 out of 5 stars

What an effort to just view my pay…

What an effort to just view my pay slip. 3 times I've had to ask for a code and the expiry time is ridiculous never had this problem with other companies. When finally after one month getting in I tried to view my pay slip in the two ways available and one said corrupt file . The other said unsupported grrr still after six weeks cannot view my payslips

October 2, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Hi Lynne
I'm sorry to hear you have been having problems with viewing your payslip.
We have thousands of employees' personal data on the portal so security is paramount - hence the expiration time being 4 days on the Welcome email links.
I could not find a query from you in our dedicated ePay inbox and have not had a response through here for you to supply details so we can help you.
If you would like to email epayportal@paycheck.co.uk our team would be very happy to troubleshoot the issue so you can view your payslips.
Kind regards,
Katie

Rated 5 out of 5 stars

I have worked with Paycheck for almost…

I have worked with Paycheck for almost 5 years and have always received a great service and have no complaints at all. The staff are always friendly and helpful especially my main contact Tracy who is extremley helpful

July 31, 2019
Unprompted review
Pay Check logo

Reply from Pay Check

Thank you Emma, we are delighted to have you as a client!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look