Excellent service and speedy delivery. Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data. Website should be streamlined to where, when we sign in,we get... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have always been very happy with Payless Medical. With being on such restricted budgest it is so stressful knowing we will get the best price with them. We have so many medical bills and their disc... See more
There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong... See more
I have been ordering my ostomy supplies from Paylessmedicsl since over ten years, from my BC home n also from my winter camps in the US south. They are the best online n by phone purchase. Delivery w... See more
Company details
Written by the company
Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping!!!
Fast shipping!!!
Medical supplies are expensive every
Should be able to adjust quantities from previous orders instead of having to a complete order over again
Very quick response and delivery time.
Very Fare price......fast delivery
Excellent service
Excellent service. Received my order faster than I thought. Prices are great. Will order again.
Excellent service and speedy delivery.
Excellent service and speedy delivery.
Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data.
Website should be streamlined to where, when we sign in,we get our account page that displays our past orders and facilitates the access to get a new order placed. But, I am just rambling on.
Seriously all is pretty good,
Service = 5 Stars
Website = 3 Stars
Great service with next day delivery…
Great service with next day delivery and lowest prices.
Excellent sevice
Excellent sevice. Great timely delivery. The only problem is that it is difficult to make sure that Canada Post is used. Every time I click on anything or add a product, etc. the shipping reverts to Purolator so if at the very end you don't remember to check again that Canada post is selected I end up with the courier which is terrible (great for commercial and institution, I' sure). They do not leave delivery notices so you do not know that a delivery was attempted. Then the pick-up point are far and difficult to reach by public transports. Canada Post always leaves delivery notices and if undelivered leaves the parcel at a convenient (usually not more that a block or two) post office. you should make the choice of shipping method an account setting...
Delivery was fast
Delivery was fast. Although prices are good, would like to see cheaper prices.
Have ordered from Payless Medical…
Have ordered from Payless Medical previously and found that ordering was easy and delivery prompt. Would recommend.
good prices,fast delivery
Their prices are always competitive and it is usually next day delivery
Fast and efficient
Fast and efficient. Super simple re-order option makes shopping a breeze. Orders arrive in one to two days. Shipping label is very discreet.
Excellent...As always!
Good services
Good service, l like that deliveries are usually next day. Have had minor problems with carrier.
My order online arrive earlier than I…
My order online arrive earlier than I expected. Superb!!!
Keep doing what your doing
Overall i think the service is good and the knowledge that the staff has with regards to the products is also very good. I had one instance where i thought o particular person was some what lacking in customer service skills but other then that i think your organization is great.
Exceptional in every way
Your very competitive prices and prompt delivery service are exceptional. I'm 81, wheelchair-bound, and experiencing several physical problems that require various medical supplies. It's a great comfort to know that I can acquire these supplies so quickly and easily from your very efficient website. Thank you for being there for me.
my store for ostomy products...
Products always in stock. Good prices. Fast delivery. Efficient website. What more can you ask for?
My favourite vendor!
Great quality products at an unbeatable price. And shipping is quick and reliable. Definitely my favourite vendor.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








