Paylessmedical Reviews 1,038

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Excellent service and speedy delivery. Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data. Website should be streamlined to where, when we sign in,we get... See more

Rated 5 out of 5 stars

We have always been very happy with Payless Medical. With being on such restricted budgest it is so stressful knowing we will get the best price with them. We have so many medical bills and their disc... See more

Rated 4 out of 5 stars

There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong... See more

Rated 5 out of 5 stars

I have been ordering my ostomy supplies from Paylessmedicsl since over ten years, from my BC home n also from my winter camps in the US south. They are the best online n by phone purchase. Delivery w... See more

Company details

  1. Medical Supply Store

Written by the company

Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been buying from Payless Medical…

I have been buying from Payless Medical for at least six years now, and in all that time, only once an order had a mistake in it. I was quite happy with how quickly they dealt with the problem and corrected it. Good company to deal with.

February 1, 2019
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Rated 4 out of 5 stars

Website needs improving

There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong category. Example: wheelchairs are under Home Medical Equipment instead of Mobility.

January 7, 2019
Unprompted review
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Rated 5 out of 5 stars

impressive delivery time and order accuracy

Impressed with how quickly the order arrives. Also, the order is complete. That was a major issue with my previous local supplier as was mistakes in accounting.

Only negative I have was searching product numbers on the website didn’t work. I had to scroll through categories which was far from optimum.

January 5, 2019
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Rated 4 out of 5 stars

We had a few issues with the website…

We had a few issues with the website when I placed my last order however when I called and spoke to a representative, it all went very, very smoothly. I order for my elderly mother and she loves that the service is quick, and delivered right to her.

January 3, 2019
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Rated 3 out of 5 stars

I was a good customer until my last…

I was a good customer until my last order. I will go elsewhere to buy Convatec colostomy products. In a few weeks since my last order the EAKIN seals went up in price $22.24 and the barriers $27.41. What happened? I have no choice for the rest of my life but to buy these products. I have already found a competitor with prices below your previous prices.
Goodbye.

December 6, 2018
Unprompted review

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