Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great Service!

Fast service, great products, quick delivery. A great experience ordering through Payless Promotions.

June 30, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a positive review Cathy!
We're glad to hear you are happy with your order and we hope to work with you again soon.

Rated 5 out of 5 stars

Customer Service is Second to None.

“I can't say enough positive things about Payless Promotions. They offer a fantastic selection of products that cater to a variety of needs. The staff were incredibly friendly and approachable, readily available to answer my questions and provide assistance.
Pricing of products are value for money.
Completely impressed with their professionalism and customer service. Best place in town for all your company promotional merchandise. I highly recommend Payless Promotions.

July 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Oh Deb, what a review!
Thank you for the lovely words and for your business.
We're glad we could be of assistance, and we look forward to working with you again soon.

Rated 5 out of 5 stars

I was impressed with the professional…

I was impressed with the professional and quick service that I received from the start to finish of the process. I am currently on holidays so havent seen the finished product yet but am sure that it is going to be to a high standard like the process

June 24, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a 5-star review Jodie!
We hope you love your products, and we look forward to working with you again sometime :)

Rated 5 out of 5 stars

Highly recommend!

Payless were great! They worked closely with our team and accommodated all feedback to develop our original designs. The sublimated shirts were even better than expected, great quality and very accommodating staff. Highly recommend!

June 24, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you for the lovely review, Jocelyn!
We appreciate the kind words and your business.
We look forward to working with you and the team again!
Please reach out anytime.

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish! The team at Payless Promotions are extremely professional, helpful and efficient throughout the entire process. They made everything easy and stress-free. The garments were delivered right on time and exactly as expected. I highly recommend them for their outstanding customer service.

June 24, 2025
Payless Promotions logo

Reply from Payless Promotions

Wow thank you for the lovely review, Lisa!
We deeply appreciate the kind words and your business.
We hope to work with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Umbrella purchase

Great communication with a rep through the whole process and quick delivery which is awesome. As these items are umbrellas, time will tell if they last as we haven't brought thought you before.. So far so good.

June 16, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a review, Anita.
We're glad to hear you are happy with your experience with us and the umbrella's.
We hope to work with you again soon.

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Good quality pens. Will use again!

June 26, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the review, Lisa!
We're so glad to hear you like the pens and we look forward to working with you again in the future.

Rated 5 out of 5 stars

The team were responsive and helpful…

The team were responsive and helpful through the process and I was kept up to date with the progress of the order.

June 12, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a great review Celia!
We're so glad to hear you had a great experience with us.
We hope to work with you again soon.

Rated 5 out of 5 stars

Very good communication and assistance

Very good communication and assistance. Great products done very professionally

June 25, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks David! we appreciate you taking the time to leave a review and for your support.
We enjoyed working with you and we hope to assist you again in the near future.

Rated 5 out of 5 stars

Had a wonderful experience with Skip…

Had a wonderful experience with Skip who got back to me super fast and amended quotes a few times and worked with us to get what we needed. The turnaround time was amazing and super fast and we will definitely be placing future orders with Payless Promotions.

June 22, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the wonderful review, Ann!
Skip and the team are happy they could help, and we look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Purchased stubby coolers and hoodies…

Purchased stubby coolers and hoodies for our business from payless promotions. Great communication throughout the process, good selection of items. Would recommend company

June 22, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks Nicolas!
We're happy to hear you like your stubby coolers and hoodies and that our service was 5-stars.
please reach out anytime, we hope to work with you again soon!

Rated 5 out of 5 stars

Prompt, friendly and professional experience

From requesting a quote to receipt of the product - the service I received was prompt, friendly and professional.

June 19, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Jessica!
We appreciate you and your business, and we hope to work with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Great product.

Great product.
Good Quality.

June 17, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a 5-star review Jemma!
We appreciate you and your business.
We hope to work with you again soon, feel free to reach out anytime.

Rated 5 out of 5 stars

Overall a fantastic company to deal…

Overall a fantastic company to deal with. I seldom give reviews but their service was so good I feel compelled to! Price was extremely competitive, responses were quick and to the point. Goods were received in a very short time and they look amazing.

June 16, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, David!
We appreciate the kind words and your business.
We hope to work with you again soon and to keep that 5-star review strong.
Feel free to reach out anytime!

Rated 5 out of 5 stars

Communication was ongoing and once our…

Communication was ongoing and once our payment was received the dispatch of the merchandise was timely and the products were as advertised.

June 12, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a positive review Maria.
We appreciate your business, and we hope to work with you again soon.

Rated 5 out of 5 stars

It was easy to get my merch setup with…

It was easy to get my merch setup with Payless Promotions

June 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review John!
We're glad to hear you're happy with your order.
We hope to work with you again soon

Rated 5 out of 5 stars

Genuine care and efficient delivering quality products

Whenever I’ve engaged with your company, the experience has always been excellent. The staff are consistently personable, caring, helpful, and efficient. I especially appreciate their honest opinions when it comes to design and their thoughtful advice on achieving the best possible result. It’s clear they genuinely care about delivering quality and customer satisfaction.

June 8, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you for such a kind review Sheri, we really appreciate it!
All the Team at Payless are always happy to help and want to make sure our customers receive the best results.
We hope to work with you again in the near future.
Feel free to reach out if you have any queries or if you would like to place a new order.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Prompt and efficient service.

June 5, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news! thanks for sharing, Sam.
We're always happy to help and we hope to work with you again soon.
Feel free to reach out if you have any queries or would like to place another order.

Rated 4 out of 5 stars

Thank you for your prompt and helpful…

Thank you for your prompt and helpful replies to all our emails, your quick turnaround for the products we ordered and the high quality.

June 1, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Laura!
We're glad you are happy with your products and our service.
We hope to work with you again soon.

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