DebenhamsPay+ Reviews 

Don’t recommend at all.
Pay your statement every month and all they do is keep dropping your credit limit apparently as a responsible lenders
Load of rubbish if you ask me

The website is a bit of a nuisance but connecting to the live chat was a breeze and really really helpful

Aimee was very helpful with my request

Wow after speaking with Caitlin my impression with the company changed, after going through about 20-days of AI generated responses I finally found a telephone number and Caitlin answered my concerns within seconds. Honestly Caitlin needs to be the new CEO she is truly the calmest, most assuring human being I’ve come across today…Marie

I had returned items of an unwanted order, wks ago rang in few times nothing but today Joshua sorted 3 orders n all refunds and was excellent with the super fast resolution. Appreciated it.

I received 5-star service from Chelsea at Debenhams Plus Pay Agent. She has been incredibly helpful in sorting out my funds. When an issue arose with Debenhams, she kindly stepped in and offered to contact them directly to resolve it. I deeply appreciate her kindness and exceptional support!

Great customer service this morning from Jack. Helpful polite and resolved my issue quickly.

Huge thank you to Caitlin. She dealt with my request professionally and made the process simple.

Absolute ball ache trying to log onto account. Spoke with Caitlin on the live chat and she sorted it within minutes. Great customer service

Jack was polite,efficient and extremely patient showing excellent customer service

Pay plus are a great department, human interaction and helpful.

Unfortunately Debenhams are horrendous resulting in leaving pay plus.

After two or three days trying to sort a problem out on Web Chat with no positive outcome I spoke to Andrew at Debenhams Pay and he has sorted my problem out within 24 hours. Andrew was very polite and helpful and I now have a very positive outcome

Issues logging in . Spoken to Caitlin who resolved all my issues quickly and efficiently. Thanks

Jack was really helpful? And sorted out my issue

I spoke to Andrew and Aimee via email to help me with an issue I had with Debenhams,I had sent Debenhams 9 emails with no resolution so I decided to try Debenhams pay +to see they could help. I sent just 2 emails and it was resolved in a couple of days. Great communication. Thank you so much Andrew and Aimee

Hi I spoke to somone from debmehams pay plus today regarding an issue I had to get sorted out from them they very nice and also extremely helpful they deal with the matter straight away and has now been sorted out and solved thank you.

Massive Thankyou to 🌟ASHLEY🌟
at Debenhams pay+ he sorted out the mix uo on my account that noone else could for months, throughout he explained everything thourouly was paitent kind proffessional and polite what a lovley man he couldn't do enough for me checking im alright and if I needed everything .
100% Superb he should definitely be Management 🌟🌟🌟🌟🌟

Firstly I would like to thank Ashley for dealing with my pay plus account, everything he said he would look into and get intouch with me was absolutely spot on, also your company should be very proud to have a employee like Ashley and I wish him a successful time in his career, so thanks for everything, Alan.

Thank you Caitlin for your prompt support and successfully solving the issue with my purchases.

Chelsea attended to me, was very helpful and had a good conclusion. Very good support staff.