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Payr Reviews 

66
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It makes paying my rent so easy. I would recommend for anyone looking for an easy and reliable way of making payments. Plus it provides points and benefits which is great!

Company replied

Rated 5 out of 5 stars

Payr made the payment process simple and straightforward. The platform was easy to use, everything worked smoothly, and the overall experience was quick and convenient. I will be using it again.

Company replied

Rated 5 out of 5 stars

The platform is simple to use, my payments have always been processed without any issues, and it's an easy way to get more value from an expense I already have every month.

Company replied

Rated 5 out of 5 stars

Great experience on the platform! Customer support was quick to respond and sent me a payment confirmation straight after my payment! Also just hit my Amex spending bonus by putting my rent on Payr!

Company replied


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4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.6

All reviews

(66)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We pay our office with payr

We pay our office with payr. It has now been 7 months and the process has always been very smooth!

March 7, 2026
Unprompted review
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Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

Great product and customer service

Great service my landlord received my rental payment instantly and I got Amex points on top of that! Customer service was great and even sent me a payment receipt and confirmation!

March 18, 2026
Unprompted review
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Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service , not worth your time

March 5, 2026
Unprompted review
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Reply from Payr

Hi,

We take customer service very seriously, so we’re sorry to see this feedback.

However, we were unable to identify this review as coming from a verified customer. We also attempted to contact the reviewer through Trustpilot’s information request process to better understand the issue, but unfortunately we did not receive any response or identifying details that would allow us to locate the interaction.

From the information available to us, our support team responded to the message we believe may relate to this situation within minutes, so the experience described does not match the records we have.

If you are a genuine customer and experienced an issue, we would really like the opportunity to resolve it. Please contact our support team directly with your name and the email used so we can look into this properly and assist you.

Our goal is always to help and resolve problems quickly.

Rated 5 out of 5 stars

Very helpful team

Very helpful team, and seamless payment platform makes everything easy.

January 28, 2026
Unprompted review
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Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

Mo was so helpful through every step

Mo was so helpful through every step. The communication was immediate and very reassuring.

January 15, 2026
Unprompted review
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Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

Rated 5 out of 5 stars

What more can you ask for

Quick, very efficient service. Sorted me out in two seconds on WhatsApp. What more can you ask for.

November 19, 2025
Unprompted review
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Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

The best customer support I have ever experienced

When making my first payment with the app, it triggered an Anti-Money Laundering check, which required a number of forms to be filled out. The average response time on the email support form was around 30 minutes, including on weekends. All forms were completed, no questions asked and I was given the option to call them as well if required. I absolutely recommend these guys if you’re looking close to a credit card reward but might fall just short

November 2, 2025
Unprompted review
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Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 5 out of 5 stars

Fantastic experience with payr!

I started using payr to pay my rent and have had a fantastic experience. The platform is very straightforward to use, and the customer service is quick and efficient. Recommend!

October 31, 2025
Unprompted review
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Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

Very seamless interface

Very seamless interface. Great experience.

October 16, 2025
Unprompted review
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Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

very good service

very good service. the whats app chat is reactive quick .very cool

October 2, 2025
Unprompted review
Payr logo

Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

Rated 5 out of 5 stars

Excellent platform overall

Very useful and life saving. The platform sorted out the payment instantly. I can now rest easy. I highly recommend it for rent payments if you really need to use your credit card in an emergency rent situation. Given my good experience, I will be using it regularly from now on for non-emergency rent payments as well to build my credit score and get benefits. It looks like a very nice, fast and secure service.

October 1, 2025
Unprompted review
Payr logo

Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

This website has made my life so much…

This website has made my life so much easier! As an international student I can make my rent payments from anywhere in the world and the payment will go through to my agent almost instantly. The customer service is also incredible, and they responded to any question I had within 10 minutes. Would definitely recommend!

September 25, 2025
Unprompted review
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Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 5 out of 5 stars

Unbelievably fast customer support and…

Unbelievably fast customer support and you speak to a real human! Mo was excellent but so far, they’re been amazing

September 15, 2025
Unprompted review
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Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

A great service which has allowed us to…

A great service which has allowed us to earn over 400,000 avios points in the last 12 months. Customer service is always brilliant too!

September 11, 2025
Unprompted review
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Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

Rated 5 out of 5 stars

Great experience using Payr

Great experience using Payr – everything went smoothly and my rent was paid quickly. Mo provided excellent service and support throughout, really appreciated the professionalism. Highly recommended!

September 1, 2025
Unprompted review
Payr logo

Reply from Payr

Thanks for taking the time to leave a review. We really appreciate your support and are pleased you had a positive experience with Payr.

Rated 5 out of 5 stars

24hours customer care assistant

24hours customer care assistant. Very helpful and friendly.
Payment was prompt

August 11, 2025
Unprompted review
Payr logo

Reply from Payr

We’re so glad to hear this. Making rent payments more flexible and convenient is exactly what Payr is here to do.

Rated 5 out of 5 stars

Future of rental payments !

Cash flow management is extremely important to me and Payr is now the nicest addition to my toolset. The service is quick and straight forward and support is extremely responsive. Best of all it works effortlessly !

July 7, 2025
Unprompted review
Payr logo

Reply from Payr

Thank you for your kind words. It’s great to know the platform worked well for you, and we appreciate you choosing Payr.

Rated 5 out of 5 stars

The whole process is very transparent…

The whole process is very transparent and allows me to get Avios which is always a bonus! Really find it useful!

June 30, 2025
Unprompted review
Payr logo

Reply from Payr

We really appreciate the review. Our team works hard to make the payment process as smooth as possible, so this means a lot to us.

Rated 5 out of 5 stars

Easy tool to use

Recommended by a friend. Been using it since April '25. It's super easy to set up and use. Quick and simple rental payments that build your credit rating (and avios balance). The only thing I would comment on is that the fee requires some consideration, as if your credit rating is fine or better, and avios/rewards aren't particularly generous, the fee of 1.99% may negate the benefits.

June 11, 2025
Unprompted review
Payr logo

Reply from Payr

Thank you for the great feedback. We’re delighted Payr made your rent payment experience simple and straightforward.

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