PBC Gifts Reviews 

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Brilliant experience from start to finish with PBC Gifts. The communication was excellent, and the items were packaged very well and delivered promptly using a reputable delivery company. There was a slight misunderstanding along the way, but it was handled really well, and they were always helpful and accommodating.

They even included a lovely free gift, which was a really thoughtful gesture. My family absolutely loved the eternal roses! 🌹

I last ordered from them many years ago and decided to come back, and I’m so glad I did. The quality is impeccable, and the service has been fantastic. I would highly recommend PBC Gifts to anyone looking for something special. Thank you! ❤️

I am giving this company 5* even through I didn’t receive my order due to no fault of this company what so ever it was the fault off the lazy careless delivery company dpd Megan kept me up date through out and also contacted the delivery company constantly to see where my delivery was they didn’t respond to Megan so there she issued me a full refund the way her customer service Is I can only imagine the same care and love goes into her gifts will order again for another occasion thank you Megan

Was watching a live a little while ago from a company who recommended this company and really loved my order I have used a few different companies for flowers but this one was the best by far. The communication was excellent and the flowers beautiful. The best small business and such pretty flowers. The delivery was quick and I will be ordering again. Their socials are really interactive as well which I think it’s a bonus would love to see them live on TikTok that would be amazing over all 10/10!

Cheap TACKY flowers. I was completely scammed by this company and spent £££ for the flowers to smell AWFUL. Luckily, I found another viral page and they were much better and had a much faster turn around time.

5-7 days?!?!? Shipping? It was more like 11 days. DO NOT ORDER

This company saved the day! I was scammed by another ‘TikTok viral’ flower company badly and ordered from this company the flowers and speed of delivery came so quickly and they were perfect. I couldn’t thank them enough for it and I would recommend them to anyone.

Amazing service. 10/10 👍🏾 Thank you for everything PBC team! Much appreciated! 💯

The customer service was amazing, getting fast replies to any questions I had, being very helpful with parcel tracking and so on. The gift I purchased was very high quality, the boxes are very nice and all the items inside also. Thank you for the experience.

Absolutely love PBC gifts! Started using them in 2020 and everything i’ve ever ordered has been perfect! The boxes are always beautiful and the customer service has always been amazing. Would 100% recommend to anyone and will continue to use the business❤️

Amazing customer service couldnt be any happier with the gift my mrs loved them,parcel got deliverd to the wrong address which is not there fault was able to make a new one and sent to me just in time for valentines days showing they place the customer first even when they are very busy highly recomend 10/10

Loved the heart box it was made and delivered quickly. I also got fast replies from the seller which was amazing

Great customer service and the gifts were perfect. Thank you !

Terrible service.
We ordered a £50 parcel which was delivered to the wrong address. When we emailed to make the business aware of these they were very unhelpful and non understanding. I was met with an unprofessional and flippant response of “it isn’t my problem there’s nothing I can do” after hours of emailing we was met with “the best I can do is offer £10 refund” which was only 20% of the original price not including extra funds we had to spend ourselves to try and track down our parcel. We booked a taxi to go to the address that our parcel had been sent to and they informed us that they had sent it back to the courier. When we asked the sender to send me the tracking information the business was very reluctant to send us the information. Therefore we are now £50 plus another £20 down without even receiving our parcel and never will now. If the business had any ethics and compassion for its customers behind it rather than just a money making scheme they would of sent us a full refund/parcel or at least something to show us their understanding. Overall the business is unethical, has no sympathy or gratitude for its customers who actually pay their prices. Would never recommend to anyone.

Its the best one. I’ve received parcel only in two days. I’ve fell in love with it when I’ve open👑 sooo prettyyyy! I will defo order more 👑 & 💍. I hope my sister in law love it, look forward for her birthday!😁X

Absolutely loved ordering from this buisness and I was extremely satisfied with the order and it only took 4 days to arrive

Firstly I would like to say what amazing products PBC create and put together! I was amazed with how they all looked. Literally fell in love when opening them all up! I'm always talking about what they sell and how beautiful they're to my partner😍. The keychain is to absolute die for! It's so sparkly, I love it! Both orders came together within a week and we're packaged securely and with lots of effort! PBC's communication and customer service is also spot on. Thank you!

I was struggling on what to get my cousin as she’s a girl whose really picky.. but I knew every girl dreams of a pbc box, their customer service is amazing and they genuinely listen to their customers and take pride and time in creating our beautiful boxes! I will deffo use this company again!!

Gift was immaculate and arrived when needed. Service was amazing. Defo buy again!!

Customer service was amazing,very helpful and easy to contact,the gift I ordered was beautiful literally perfect defo would order again

I received my box as a gift from someone. It was so beautiful and was delivered in a box that kept it completely safe and it was soo beautiful x

Literally the best gift ever. I ordered 2 gifts, they were both stunning. Everyone loved them. They turned out way better then expected. I loved everything. So happy I trusted them. Such amazing customer service and fast delivery too. Will definitely be back to order more!!