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Company details
Written by the company
PC-MASTER is your go-to online store for authentic and reliable software and hardware solutions, backed by our commitment to 24/7 customer support. With a wide range of products from leading manufacturers, we ensure that your purchases meet the highest standards of quality and performance. Our extensive software collection caters to diverse needs, while our hardware offerings include cutting-edge components and peripherals.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-417-1878
- support@pc-master.com
- pc-master.com
The ordering process was quick and…
The ordering process was quick and easy., and the delivery was fast.
They do have online help.
Price and delivery were great
Price and delivery were great. I had a problem registering the program and a tech rep registered it for me while on the phone. There was no immediate response when I called tech, just music. Kind of weird system of service.
No refund on non activated key code.
I found my key code from the original purchase of the computer. I didn’t activate the one I bought from you. I tried to get the refund you plaster all over your product. Was denied a full refund. “Tom” requested my order number and has not gotten back to me. I will not go quietly into the night if you don’t refund my money. Companies customer service should do better. It’s not the money for me. It’s the freaking principle. Some people can’t afford 30$. I’m not surprised. You could do much better than 80% refund. Never saw that mentioned in you ad.
MS Office 2021 Professional
Ordering process for MS Office 2021 was quick and easy. There was a slight glitch when I didn't receive the activation key for my product. So I used PC Master online chat and the person that helped me was amazing! In no time at all they got me the key and then stayed online with me to ensure the SW downloaded and activated properly. Needless to say, I'll be ordering future SW from PC Master!
Windows 10 purchase
I purchased Windows 10 download from Pc Master at a fantastic price. When trying to install, I received an error code. I called Pc Master and received friendly assistance downloading a tool to fix the problem and then it was smooth sailing. Thank you Pc Master.
Excellent service.

Reply from Pc Master
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