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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer Repair Service
  2. Electronics Repair Shop
  3. Gaming service Provider
  4. Mobile Phone Repair Shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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Rated 5 out of 5 stars

Excellent speedy service.

Excellent speedy service with different options for repair given. Staff very courteous and helpful. Easy to get to and park outside. Will definitely use again if necessary.

February 21, 2025
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Rated 5 out of 5 stars

Brilliant from start to finish Laptop screen replacement

Brilliant from start to finish. Quick response via email regarding my laptop screen. Advised to do online booking which was very easy to navigate. Clear communication all the way through via text on appointment date with a reminder. Brilliant people who who work in the shop who had my laptop fixed within 3 hours. Again making me aware of everything I needed to know. Would highly recommend

February 25, 2025
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Rated 5 out of 5 stars

Friendly and supportive

Excellent service and efficient personnel very knowledgeable really willing to help would have no hesitation to use them again to fix my laptop 👍

February 26, 2025
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Rated 5 out of 5 stars

This was the best service i have ever…

This was the best service i have ever had... Filled online request .i got the ipad Generation WRONG but it didn't matter, they spotted was 9 not 10 and they had the parts in. Dropped off lunchtime ready by teatime.... Kept shop open for me b bcoz traffic was bad

February 7, 2025
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Rated 5 out of 5 stars

Highly recommended

Brought my phone in to be repaired. They ran diagnostics. They replaced the front screen and back glass. It was a great service and I would highly recommend them.

February 28, 2025
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Rated 5 out of 5 stars

Laptop black screen issue

Had an issue with a laptop black screen, the problem was diagnosed, parts ordered and repaired within a couple of days. Very professional, courteous and friendly as they always are. Pricing is very competitive and they always go that extra mile to ensure things are as good as possible. Would definitely recommend.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Went in a few days ago looking for an HDMI cable, the only one in store was too short for my TV, the guy went into the back and found one for me and gave it for free. Lovely customer service and super nice gesture, would recommend!

January 31, 2025
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Rated 5 out of 5 stars

Simply the best in York

Find all employees to be very polite, professional,knowledgeable and honest!
Recently discussed a replacement Windows 11 desktop. After discussing my usage Paul recommended a bespoke build, He took the trouble to identify all the necessary parts and build the machine. I’ve used the Co. before for repairs and had no issues.
Will not go anywhere else in York for mobile/computer related repairs etc.and highly recommend them.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy booking system to use

Easy booking system to use, very friendly staff, received regular updates on the progress of the work. Repairs were made on time and at a reasonable price.
Have used this company before and will continue to do.

January 28, 2025
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Rated 5 out of 5 stars

Great service and good value

Easy to book a slot online for same day service replacing an iPhone 13 Pro screen.
Polite friendly service and good value.
Recommended.

January 28, 2025
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Rated 5 out of 5 stars

Never use anyone else

A very good booking in system, arrived on the day specified, all repairs completed on time and as priced. Third time I have used their services, always completed and priced fairly. I would not have my two laptops maintained any where else. More importantly, a report is generate on battery longjevity and general health of the PC. Very satisfied

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient

The staff are very friendly and polite. They told me up front what the repair would cost and were very fast and efficient. I have been there before and am always very happy with the reliable service. Thank you PC Revamp

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Laptop data clone

Wanted to get the data from an old laptop put into my current one, we had hoped cloning the data would be the way forward but this wasn’t successful so an alternative route had to be used, we had a couple of issues initially with a couple of programs which were very quickly resolved by PC Revamp Team.
They were all very helpful and knowledgeable and undertook the work very quickly.
I’ve used them in the past for phones and would not hesitate to go to them again in the future.

January 23, 2025
Unprompted review

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