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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer Repair Service
  2. Electronics Repair Shop
  3. Gaming service Provider
  4. Mobile Phone Repair Shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Repeat customer, always great service

I have used PC Revamp numerous times over the past few years for iPhone repairs and batteries and a new Macbook screen. It’s really easy to book online and you can secure a drop off appointment with a small deposit. Fast and reliable service and always with a smile. I always recommend to friends.

July 23, 2024
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Rated 5 out of 5 stars

Trustworthy local business

A very helpful team who go the extra mile to keep customers happy. Bought a refurbished iPhone and I am happy with the item. Have used this business previously for an iPhone repair and they were honest in their assessment and only charged for what was necessary. For York people this a local company you can trust.

July 12, 2024
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Rated 5 out of 5 stars

Perfect 10

Lovely people, excellent customer service. I’ve used PC Revamp numerous times and I’ve always been absolutely brilliant. Thank you very much

July 12, 2024
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Rated 5 out of 5 stars

Very friendly

Very friendly, always willing to help. Quick turnaround with reasonable pricing. Fixed my Android, so what’s not to like!

July 9, 2024
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Rated 5 out of 5 stars

Great experience

Excellent and fast service. Had problem with my laptop/ keyboard, now it’s working again. Thank you. 5⭐️

June 10, 2024
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Rated 5 out of 5 stars

Noisy game control.

Game Game controller although working ok had an annoying click from the left switch. The team found the cushioning pad was ‘missing’. Pad replaced, all ok now. I have used PC Revamp before for my iPhone, always found them very helpful and understanding.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

PC Revamp 5* service every time

Known Paul and Sam at PC Revamp many years and the standard of work is top notch. I took in a baby monitor from my work as it was not charging or turning on. After much checking found it was only the cable. So never charged us for a repair as no fault found. I just know if I take any of my items ( Apple MacBook Air, iPhones, Xbox) I do t get ripped off and get a good quilty service every time. All staff very friendly and knowledgeable 5* service

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Failed 🎤 on galaxy A12 dropped in…

Failed 🎤 on galaxy A12 dropped in without booking great service- warranty included- would not hesitate to use again. Extremely nice people to deal with and explained things to you before going ahead with repairs once they'd given you the price. Well done everyone at PC Revamp and keep up the good work.
Many thanks from
Barry plummer

June 18, 2024
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Rated 5 out of 5 stars

Exceptional PS5 Repair Service with Outstanding Customer Care

I recently had my son's PS5 repaired, and I couldn't be happier with the service. Despite not being from the area, the company went above and beyond by opening on their closed day just to accommodate us. The customer service was excellent, keeping us informed throughout the process. The repair was quick, and my son's PS5 now works perfectly. The pricing was fair, and the dedication to customer satisfaction was impressive. Highly recommend this company for any PS5 repairs!

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience as always

Great experience as always, second time taking an Xbox for a HDMI repair (also not many places offer that repair) and at £70 you can’t complain (machine is pretty useless without HDMI).

Really flexible service in that I dropped off on a Friday afternoon and left it with them while I worked away and then picked up the following Thursday 👌👌

June 20, 2024
Unprompted review

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