Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more
Company replied
PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more
Company replied
They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more
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Company details
About PCP Claimback
Written by the company
PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.
Experts in PCP Claims.
Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.Over £500million Claimed for Customers
Written by the company
- Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
- We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
- Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
- Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
- Have You Been Mis-Sold PCP Car Finance? Let Us Help!
- If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
- Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
- Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
- Your Trusted Partner in PCP Car Finance Compensation Claims
- Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.
No Win No Fee
We work on a No Win No Fee Basis
A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).
Contact info
Suite 3 Birbeck Office, BD23 1PB, Skipton, United Kingdom
- 08005426866
- info@pcp-claimback.co.uk
- pcp-claimback.co.uk
4.4
Excellent
882 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Great Service Doing The Work For Me
Doing the work for me and especially going back several years covering 4 vehicles.
March 20, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Good service
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
You can totally trust this company I’ve…
You can totally trust this company I’ve had a great experience with them so far. It’s been easy to complete the process so I can highly recommend.
March 20, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Great support given preparing claims
March 18, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Ok doing great
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
At the moment yous have kept me upto…
At the moment yous have kept me upto date with everthing so I’m happy with that
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Everything was so easy to do.
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Leaving you to deal with my claim.
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Pleased with process
I am kept updated with my claim(s),throughout the process.Very professional company.
March 18, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Updates are regular
From the information and updates to date, everything has been great
March 20, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Disregard of instructions
Despite specific clear instructions not to claim against Mercedes, two instructions were ignored, I purchased the vehicle on 0% interest, so obviously no commission had been paid to anyone.
March 19, 2026
Reply from PCP Claimback
Thank you for taking the time to write a review about your car PCP finance claim with us.
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Always kept up to date with the…
Always kept up to date with the progress of on going claims.
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
Kept me up to date with all the court…
Kept me up to date with all the court hearings and dates for the process. Information was easy to understand.
March 19, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
Damian Jackson
Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner which was caring and instructive.
March 18, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Dreadful company .The usual old tales…
Dreadful company .The usual old tales of "name and address and we sort everything" then months later start asking for everything they said you did not need to provide . Agreement numbers, Car registrations , finance companies used, previous addresses ,amounts ,dates , times , years ,the list is endless and proves they CANNOT access or sort ANYTHING . Scam company with very unprofessional terminology used by phone staff who call you "love" then when you question their "data base" or "portals" they claim to use, or where they got this data ,they hang up. They think everyone are fools and don't understand this technical jargon, but when questioned on it, stumble and embarrass themselves further with "we cant discuss that under GDPR " ?! What GDPR ??? its YOUR INFO!!!! They are laughable , ridiculous and embarrassing . I terminate the calls but they ring on different numbers . Badly paid , not trained , poorly educated, minimum wage tele-sales clowns scraping around for a quid . Dreadful company. Watch the reply they give - it will address nothing but give some spew about regulations and claim times or something ridiculous to that affect . Trust me it will be a redundant reply . Then they will have the audacity to try to blame me or ask me to make further inquiries ! See if I’m wrong ?!
March 18, 2026
Unprompted review
Reply from PCP Claimback
Thank you for taking the time to write a review about your car PCP finance claim with us.
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Started my claim for 1 car but they…
Started my claim for 1 car but they found others I had forgotten. They have been very diligent and kept me informed at every stage. Well done
March 18, 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
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