pdf.net Reviews 331

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and the intuitive nature of the platform, making it simple to upload, edit, and merge documents. Many people appreciate the efficiency and reliability of the service, finding it a smooth and quick solution for their PDF needs. However, some customers were not happy with the pricing and billing practices. Some customers found the initial presentation unclear, leading to unexpected subscription fees or charges. There were also concerns about subscription enrollment and the transparency regarding costs, with some finding the service more expensive than alternatives.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, often highlighting the site's... See more

Price

People report negative experiences with price, often expressing frustration over unexpected charges and... See more

Payment

Customers had negative experiences with payment. Many reviewers report being charged unexpectedly, often... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Subscription

Clients share negative opinions on subscription. Many reviewers express frustration over unexpected charges,... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more

Company replied

Rated 4 out of 5 stars

Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.

Company replied

Rated 4 out of 5 stars

Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.

Company replied

Rated 4 out of 5 stars

I could not figure how to delete a document that I accidently included. Other than that is was user friendly.

Company replied


Company details

  1. #268 of 336 best companies in Software Company

Written by the company

PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.


Contact info

3.8

Great

TrustScore 4 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 64% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Damien!

Glad to hear our PDF editor is working good so far. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Very easy to use!

Was confused until I found this App.

April 15, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Lisa!

Happy to hear our PDF editor was very easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Great

It was great!

April 14, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Mercedes!

Glad to hear our PDF editor worked great for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Very easy

Very easy, intuitive to use.

April 14, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Easy to use

With pdf.net I was able to easily condense pdf forms that I had. The site is very user friendly.

April 14, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, El!

Glad to hear our PDF editor compression tool worked well for you. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

I just started..

I just started... smooth conversions so far.

April 14, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Gina!

Glad to hear our PDF editor covert tool is working smoothly so far. If you ever need support or want to explore more tools, we’re just a message away!

Rated 1 out of 5 stars

My computer was infected with a virus…

My computer was infected with a virus after using this site to merge several pdf files.
STAY WELL AWAY!

April 14, 2026
Unprompted review
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Reply from pdf.net

Hi Willy.
We understand how concerning this can be, and we take all security matters seriously.

We reviewed our systems and logs and found no evidence of a virus affecting our platform.

If you have specific evidence you’d like to share, please send it to support@pdf.net so we can review it further.

Rated 5 out of 5 stars

Easy to use and way cheaper than ink to…

Easy to use and way cheaper than ink to pint paper that are easier to lose.

April 13, 2026
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Reply from pdf.net

Thanks so much for the review, Alexis!

Glad to hear our PDF editor was easy to use and saved some costs. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Healthcare

Putting it together

April 11, 2026
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Reply from pdf.net

Thanks so much for the review, Monique!

If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Easy to use

Easy to use, and simple to setup

April 14, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Paul!

Glad to hear our PDF editor was simple and easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 2 out of 5 stars

Not upfront about cost

Not upfront about cost. Initially presents as a free tool. End up wasting people's time as one only discovers it's not free after making a lot of edits.

April 13, 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Hi Noma,

Thank you for your feedback. We're always working on improving both our product and communication.

While some features on our platform are free, it appears the download option you used requires an active subscription.

We will keep your feedback in mind as we continue to enhance our user experience and would be happy to keep you updated as we release future versions.

Thanks again for your input, it really helps!

Rated 2 out of 5 stars

I couldn’t locate my downloaded edited…

I couldn’t locate my downloaded edited files

April 13, 2026
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Reply from pdf.net

Hello Arzan

Sorry to hear about this.

Please check out our article on this topic:
https://help.pdf.net/article/12-im-having-trouble-downloading-my-file

Please reach out to our support team at support@pdf.net if you require further assistance.

Rated 4 out of 5 stars

Quick and easy

April 12, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Saemhod!

Glad to hear our PDF editor was quick and easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

Great nice excellent

April 11, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Stivelchala!

Glad to hear our PDF editor was great to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

VERY FAST AND PRACTIC

April 10, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Aldahir!

Happy to hear our PDF editor was very fast. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

This is a simple program to use

This is a simple program to use. Works GREAT!

April 9, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Janet!

Glad to hear our PDF editor was simple to use and worked great. If you ever need support or want to explore more tools, we’re just a message away!

Rated 4 out of 5 stars

Ease of use.

April 9, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Padgett!

Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!

Rated 5 out of 5 stars

It is super easy to handle the work you…

It is super easy to handle the work you have; I give it a solid 5.

April 9, 2026
pdf.net logo

Reply from pdf.net

Thanks so much for the review, Kelvyn!

Happy to hear our PDF editor was super easy to use. If you ever need support or want to explore more tools, we’re just a message away!

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