I love the product! Easy to use and versatile. My issue comes with the billing. I was not told until AFTER I had done my work that I would be billed for a "free pdf editor". I did like the control... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to upload and edit documents. I don't like that you were prompted to pay AFTER making edits to a document. That should be disclosed beforehand. Otherwise, a good experience.
Company replied
Easy to use. Expensive for the service provided, but it's worth it for occasional use. Be aware to cancel the subscription when you're done.
Company replied
I could not figure how to delete a document that I accidently included. Other than that is was user friendly.
Company replied
Company details
- #268 of 336 best companies in Software Company
Written by the company
PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.
Contact info
1875 Century Park E, 90067, Los Angeles, United States
- support@pdf.net
- pdf.net
3.8
Great
331 reviews
Replied to 64% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to get in and update the file I…
Easy to get in and update the file I already had updated earlier.
March 29, 2026
Reply from pdf.net
Thanks so much for the review, Samantha!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thank you for the review, Ai Du!
Happy to hear our PDF editor was intuitive to use. If you ever need support or want to explore more tools, we’re just a message away!
Easy Conversion
No trouble adding text to existing fields. Finished document looked very professional!
March 28, 2026
Reply from pdf.net
Thank you for the review, Curt!
Glad to hear you had no trouble using our PDF editor. If you ever need support or want to explore more tools, we’re just a message away!
Great product
March 27, 2026
Reply from pdf.net
Thank you for the review, Ashley!
Glad to hear our PDF editor was great. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Allee!
Glad to hear our PDF editor was very helpful. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review!
Happy to hear our PDF editor was easy and effective. If you ever need support or want to explore more tools, we’re just a message away!
Needed it in a jiffy helped alot
March 27, 2026
Reply from pdf.net
Thanks so much for the review, Charlynne!
Happy to hear our PDF editor was helpful. If you ever need support or want to explore more tools, we’re just a message away!
Thank you everything is good and…
Thank you everything is good and appreciate your help
March 26, 2026
Reply from pdf.net
Thanks so much for the review. Ali!
Glad to hear our PDF editor and support were good. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Ralph!
Glad to hear our PDF editor was fast and easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Reply from pdf.net
Thanks so much for the review, Atilio!
Happy to hear our PDF editor was great. If you ever need support or want to explore more tools, we’re just a message away!
Easy to use!
March 26, 2026
Reply from pdf.net
Thanks so much for the review, Lisa!
Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
efficient but I need to learn more
March 26, 2026
Reply from pdf.net
Thanks so much for the review, Adam!
Glad to hear our PDF editor was efficient. Please reach out to our support team at support@pdf.net for any questions on specific tools!
Reply from pdf.net
Thanks so much for the review!
Glad to hear our PDF editor was great. If you ever need support or want to explore more tools, we’re just a message away!
Fast and easy!
March 23, 2026
Reply from pdf.net
Thanks so much for the review, Amanda!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Got a response within 20 minutes
Got a response within 20 minutes of emailing and the issue was resolved swiftly and with no issues. Kazaam was extremely helpful and ensured that everything went smoothly.
March 23, 2026
Unprompted review
Reply from pdf.net
Thanks so much for the review, Mark!
We're glad to hear your experience with our support team was smooth!
Reply from pdf.net
Thanks so much for the review, Crescencio!
We're happy to hear you found our PDF editor very good. If you ever need support or want to explore more tools, we’re just a message away!
Thank you guys for creating such a easy…
Thank you guys for creating such a easy self-explanatory app. It was really easy to use and the pricing was perfect for only having a couple documents I needed signed for my taxes.
March 20, 2026
Reply from pdf.net
Thanks so much for the review, Justin!
Glad to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
It was easy to do
March 19, 2026
Reply from pdf.net
Thanks so much for the review, Nina!
Happy to hear our PDF editor was easy to use. If you ever need support or want to explore more tools, we’re just a message away!
Cancelled yet still billed
Site does not disclose that you must pay after you edit your document so I did the trial. Immediately after editing my document I canceled to avoid being billed again. Well they billed me anyway to the tune of just under $50. I emailed 17 times in a row as they replied each time telling me how great the service is and after finally stating to them in all caps NO please refund, the stopped responding at all. Now I’m forced to cancel my card, dispute the charge and wait for a new debit card! Such a scam! Don’t trust the trial! Once they have your card you’re going to get billed! And good luck getting it back!
March 19, 2026
Unprompted review
Reply from pdf.net
Hi Lisa,
Sorry to hear about your experience—that's not what we aim for.
I have reviewed your account and can confirm the refund has been issued. It appears the charge went through just before your cancellation. Our records don't show 17 prior emails from you, but we've still processed this promptly.
We are doing an internal review on your customer support experience to better understand what happened.
In the meantime, please don't hesitate to reach out with any other questions or concerns.
Thanks again for your feedback, it really helps us improve!
Fraudulent company, non existent support, DO NOT GIVE THEM YOUR MONEY
Company is a complete scam, do not give them your money. Support is non existent and never replies. I just wanted to download a pdf I edited and it asked me to pay for a membership (also said money back guarantee which support completely ghosted). And when I paid for that membership, it told me I still had to pay to download it and it made me buy and even higher membership that STILL would not let me download the pdf. It also charged my card for a whole year of the subscription over a month later after I had already cancelled. Their support completely ignored my issue and did not respond, and I had to go through my bank to get a refund. This company is a scam DO NOT give them your money.
February 18, 2026
Unprompted review
Reply from pdf.net
Update: No response received to our information request, and we still cannot locate any matching communications or accounts. This suggests you may have reviewed the wrong company
Hi Sir Parzival,
Sorry to hear about your experience—that's not what we aim for. We strive to reply to all inquiries within 24-48 hours.
I couldn't find any communications or accounts matching your Trustpilot info. Please email support@pdf.net so we can review your case right away. Also, double-check the company name on your credit card statement to ensure you're contacting the right company.
Thank you for the feedback—we're here to help.
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