PDF Guru Reviews 60,004

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers found the service to be fast, efficient, and very helpful, praising its ease of use and interactive interface. People appreciate how smoothly everything worked, saving them time and providing excellent results, particularly for tasks like converting and editing PDF files. However, some customers expressed dissatisfaction with billing and subscription management. Concerns were raised regarding charges and the clarity of subscription terms, particularly after initial trials. These issues led to frustration regarding the perceived value of the service.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Subscription

Users describe negative interactions with subscription. Many customers report being unknowingly enrolled in... See more

Service

Clients share ambiguous opinions on service. While some customers praise the service as fast, helpful, and... See more

Payment

Reviewers highlight negative aspects of payment, expressing widespread dissatisfaction with unexpected... See more

Price

Reviewers express strong dissatisfaction with pricing practices. Many customers report being charged... See more

Based on these reviews

Rated 4 out of 5 stars

IT WAS NICE VERY HELPFUL THANKS FOR THE SERVICE GOD BLESS YOU

Company replied

Rated 4 out of 5 stars

Very good at getting back to my email and making sure I was accommodated properly

Company replied

Rated 5 out of 5 stars

Usually watermark removers never work very well for me, but this one worked great! I love how you don’t have to pay anything for it, and the results are great!

Company replied

Rated 5 out of 5 stars

Great experience will use it again if possible will also tell others about it but this charged my card 99 cents twice. I hope its not a scam

Company replied


Company details

  1. Software Company

Written by the company

Edit and Convert files to and from PDF format using PDF Guru services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.


Contact info

4.0

Great

TrustScore 4 out of 5

60K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 1 out of 5 stars

Expensive

I have been charged a monthly subscription fee of $50 without my intention to subscribe to any paid plan. This appears to have been activated without my clear awareness, and the service has been of no use to me. I had intended to request a refund instead but did not receive one. Please cancel the subscription immediately and process a refund for the recent charge.

April 16, 2026
Rated 2 out of 5 stars

I asked for free pdf editor

I asked for pdf editor. Nonsense. Wasted my time.

April 17, 2026
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Reply from PDF Guru

Dear Valued Customer,
Thank you for sharing your feedback. We understand the concern over this.

We place great importance on your feedback. While maintaining high standards comes at a cost, we are committed to delivering a top-tier experience that makes it a worthy investment. If you have questions, please feel free to contact us at social@pdfguru.com.

We look forward to hearing from you soon.

Rated 5 out of 5 stars

Satisfied with the refund processing.

I am very grateful and pleased that your team responded promptly, quickly, and attentively. I accidentally made a second payment error, but your team was still willing to refund me without much pressure. I would like to express my sincere gratitude.

April 17, 2026

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