I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and... See more
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Review summary
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I think the agent was cordial & professional. He was closely following guidelines set for him. Today's chat with your agent centered around an incorrect charge made to my account. I don't agree... See more
Company replied
Needed to compress a file for an application but struggled to find anywhere for free, so settled on PDF house for 95p, then immediately unsubscribed otherwise I would forget to! (iykyk) Compress... See more
Company replied
The website works well and is easy to use. I contacted support regarding my subscription, and the team was extremely helpful and resolved my issue immediately. The only downside is that the font size... See more
Company replied
Company details
- #211 of 348 best companies in Software Company
About PDF House
Written by the company
We believe working with PDFs should be simple and fast
📄 PDF House offers an intuitive, easy-to-use interface that lets you edit, convert, merge, split, and e-sign documents with just a few clicks.
We provide a wide range of PDF tools – from compressing large files and adding watermarks to converting PDFs to Word, Excel, JPG, and more – all in one place 📚
⚡ Upload your documents and watch them process in seconds, saving you time and effort. Built with a focus on speed, reliability, and security, PDF House helps you get your PDF tasks done quickly and safely.
☎️ And if you ever need assistance, our friendly customer support team is here to help. We’re always ready to answer questions and ensure you have a great experience with our service: support@pdfhouse.com or +1 (833) 470-2108
Contact info
United States
- (833) 470-2108
- billing@pdfhouse.com
- pdfhouse.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helped me cancel my subscription and…
Helped me cancel my subscription and payment. Thankfully
May 7, 2026
Unprompted review
Reply from PDF House
Hello, Dave!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
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I was trying to convert a Canva PDF to…
I was trying to convert a Canva PDF to PowerPoint which did not work at first. However, I contacted them through Chat service and the agent, who I believe name is Harold, helped me out in minutes and saved me a whole of time and frustration. PP does not except conversions from other platforms well. And though not perfect, its perfect enough.
May 7, 2026
Unprompted review
Reply from PDF House
Hello, Fohat!
Thank you for sharing your experience. We’re glad to hear that the support helped resolve the conversion issue quickly and saved you time and frustration. It’s great to know the final result worked well for your needs.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
good service
May 7, 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that you’re satisfied with our service.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
Chat bot
The understanding with a miscommunication.
Further the upload speed of the document was very nice
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Tijn!
We appreciate you sharing your experience. It’s great to know that the upload process was smooth and fast. Your feedback regarding the communication is also valuable to us.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
Very Helpfull
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Mirza!
Thank you for your feedback. We’re glad to hear that the assistance was helpful and met your expectations.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
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Excellent and responsive support
The support team was very quick to respond and handled my request in a professional manner. The instructions were clear and easy to follow, and I was guided through the next steps without any confusion. The refund request process is well-organized and straightforward. Overall, I’m very satisfied with the quality of support.
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Vladyslava!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best regards,
PDF House Support Team support@pdfhouse.com
Reply from PDF House
Hello, Aidoo Micah!
Thank you for taking the time to share your feedback! We're glad to hear that our representative provided you with the assistance you needed. We strive to provide excellent service to all our customers.
Best,
PDF House Support
support@pdfhouse.com or 1 (833) 470-2108
The agent was great
The agent was great. Direct and to the point. Very helpful. Cancelled subscription very easily. Only problem was that I couldn’t do this via my own settings tab and had to go via the agent.
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Lee!
Thank you so much for your kind words! We're thrilled to hear that our representative provided you with excellent service. We strive to ensure that every interaction is positive and helpful.
Best regards,
James, PDF House Support Team support@pdfhouse.com
Quick and good of the agent!
A very quick reaction of the agent in a very helpfull and polite way. Compliments to her or him (or his).
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Rob Drabbe!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
PDF House Team
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Thank you to the PDF House support team…
Thank you to the PDF House support team to help me. I was very good assisted for them, specially for Lina. Shi guided me trough the settings to do the right configuration.
May 6, 2026
Unprompted review
Reply from PDF House
Hello, Manolo Ginart Serrano!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best,
PDF House Team
Great customer service
Great customer service. I had issues with my subscription and was resolved promptly.
May 5, 2026
Unprompted review
Reply from PDF House
Hello,
Thank you for your review! We’re glad to hear that your subscription issue was handled quickly and that you had a positive experience with our support team.
If you have any questions or need further assistance, feel free to contact us—we’re always here to help!
Best regards,
Michael, PDF House Customer Support
support@pdfhouse.com or +44 808 501 3713
Helped Me Every Step of the Way
I had serious difficulty with my project because it was too large, but they guided me step by step on how to fix it even though it wasn’t their responsibility or a technical issue with their website. They were very patient and thorough in their explanations, and made sure I understood each step before moving on. Thanks to their help, I was able to resolve the issue successfully.
May 5, 2026
Unprompted review
Reply from PDF House
Hello, Samin!
We're happy to hear that this issue is no longer bothering you! It's great to know that things have improved. If there's anything else we can help you with or if you have any other positive news to share, please feel free to do so.
Best regards,
PDF House Support Team support@pdfhouse.com
prompt assistance
The agent who assisted me with my refund request was very helpful.
May 5, 2026
Unprompted review
Reply from PDF House
Hello, Vina Lorraine Orolfo!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best,
PDF House Team
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Helpful and clear and fast reply
May 5, 2026
Unprompted review
Reply from PDF House
Hello, Manal!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best regards,
PDF House Support Team support@pdfhouse.com
ez customer service
May 4, 2026
Unprompted review
Reply from PDF House
Hello, King!
Thank you for your feedback! We're so glad to hear that you had a great experience with us. If you ever need help in the future, please don't hesitate to get in touch.
Best,
PDF House Support
Trial Subscription
I called days before my trial subscription ended, the person I spoke with told me that the service was cancelled. Now I receive a charge on my credit card card stating that they billed me $39.00 for the service. I would never deal with this online company again. Very bad billing service.
May 4, 2026
Unprompted review
Reply from PDF House
Hello Cesar,
Thank you for sharing your feedback. Please note that all subscription details and applicable terms are displayed before enrolling in any plan. However, we understand that situations like this can be frustrating and may cause confusion.
If you would like us to review your case and verify what happened, we encourage you to contact us directly. Our team will be happy to check the details with you and assist further.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
I am upset that I had to wait to cancel…
I am upset that I had to wait to cancel and that I even had to cancel at all. I did not see any notice on the 95 cents screen saying it would be a massive reoccurring charge. Then to cancel it I had to jump through hoops. The file switch I needed a one time thing and that worked well so that’s the only reason I chose this score. The person who canceled it took a few minutes to “verify” it whatever that means, but was otherwise very polite and professional.
May 4, 2026
Unprompted review
Reply from PDF House
Hello Anne,
Thank you for your feedback! We are sorry to hear about the inconvenience with the cancellation process and wait time. Your comments are important to us, and we will use them to improve clarity and make the experience smoother in the future.
Best,
Emma, PDF House Support
support@pdfhouse.com or +1 833 470 2108
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very good man
May 3, 2026
Unprompted review
Reply from PDF House
Hello, Kacper!
Thank you for your feedback. We’re glad to hear that you had a positive experience with the support provided.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
The responds are instant and helpful
May 4, 2026
Unprompted review
Reply from PDF House
Hello, Edhar!
Thank you for your feedback. We’re glad to hear that the responses were quick and helpful. It’s great to know you had a positive experience.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
The service was smooth and user…
The service was smooth and user friendly.
May 4, 2026
Unprompted review
Reply from PDF House
Hello, Prince!
Thank you for your feedback. We’re glad to hear that the service felt smooth and easy to use. It’s great to know everything worked well for you.
Best regards,
Michael, PDF House Support
support@pdfhouse.com or +1 833 470 2108
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