Pdfleader Reviews 8,727

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 6,082 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and support provided, often describing it as professional, kind, and attentive. Many people appreciate the prompt and efficient response times from the service department, which helps resolve issues quickly and smoothly. The user experience is generally positive, with the converter being described as effective and easy to use, making tasks convenient for users. However, some customers also noted significant dissatisfaction with the subscription and payment methods, feeling that the process lacked clarity. People reported being charged for monthly subscriptions where the authorization process was unclear after an initial low-cost service, leading to unexpected recurring charges. Some reviewers also experienced issues with payment processing, where initial attempts failed, or they were charged multiple times for the same service.

What people talk about most

User experience

People report positive experiences with user experience, finding the site easy to use, efficient, and... See more

Service

Consumers find service to be ambiguous, with many reviewers expressing satisfaction with the quick, kind, and... See more

Subscription

Users describe negative interactions with subscription services, often reporting unauthorized charges after... See more

Payment

Reviewers mention negative feedback about payment, with many feeling the payment method is unclear and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The payment method is deceiving. I payed by Visa. The debt was made to my account, but it didn't work and I had to pay by GPay to have the file downloaded.

Company replied

Rated 4 out of 5 stars

Reliable management of my request. Fast reply of the pdfleader.com service department. My worries about falling into an internet trap have disappeared.

Company replied

Rated 5 out of 5 stars

I only needed the service as a once-off. The converter worked really well and was very easy to use. I paid for a one week subscription just to get the one image converted. As I will not need it again... See more

Company replied

Rated 5 out of 5 stars

Quick reaction. I had used the trial version on 10th May and requested for not to charge any amount for now. In future, if i need will revert and appreciate excellent service. I had used my card endi... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice service and fast respond

It is a great pleasure to use the tool and customer service expreeince is great.

June 2, 2026
Pdfleader logo

Reply from Pdfleader

Dear Wei!
Thank you so much for the kind feedback.

We’re so glad to hear you had a positive experience with both our product and our customer service! Your satisfaction is our goal, and your kind words inspire us to keep delivering top-notch support.

Thank you again for your trust!

Rated 2 out of 5 stars
Pdfleader logo

Reply from Pdfleader

Dear Samkelisiwe!
Thank you for leaving us a review.

We understand this is an inconvenience and apologize for this matter. Your downloaded document may be in your device’s Downloads folder. All edited files are saved in your personal account on the site. To find your document, go to: Main page -> Dashboard -> Documents (at the bottom). You can download it again from there.

If the issue persists, kindly contact our support team at social@pdfleader.com, and we’ll be happy to look into this for you and provide assistance.

Rated 5 out of 5 stars

good support

fast and clear action

June 2, 2026
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Reply from Pdfleader

Dear Alex!
Thank you for recognizing our customer service team!

We work hard to provide the best support possible, and it’s rewarding to know that it made a difference in your experience.

We appreciate your feedback and hope to serve you again in the future!

Rated 5 out of 5 stars

its usfull

its wothbale

June 2, 2026
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Reply from Pdfleader

Dear Bharathi!
Thank you for your kind words and support!

We’re really glad to hear that our product has been useful and that your experience has been a positive one. Feedback like yours motivates us to keep improving and maintaining a high standard.

We truly appreciate you sharing your thoughts and being part of our community.

Rated 5 out of 5 stars

Prevod odlican

Prevod će vjerovatno biti kao i sam proces dolaska do prevoda - odlican.

June 2, 2026
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Reply from Pdfleader

Dear Valued Customer!
Thank you for sharing your feedback!

We’re glad to hear you’re satisfied with the translation quality and that the overall experience met your expectations. It’s always encouraging to know the process feels smooth and reliable from start to finish.

We appreciate you taking the time to leave a review and hope the service continues to be useful for you in the future.

Rated 5 out of 5 stars

Exceptional experience and very timely execution!

Exceptional experience and very timely!

June 2, 2026
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Reply from Pdfleader

Dear Bert!
Thanks for your constant support.

We are thrilled to hear that you found our product to be both fast and reliable! Our team is continually striving to enhance our service further, and your feedback motivates us to keep improving.

Thanks again for taking the time to share your thoughts!

Rated 1 out of 5 stars

It's a scam

It's a scam. You pay 0.99 for one week they say when putting up the paywall in front of the download pdf button. One month later I'm charged with 45 bugs I've never agreed to pay

June 1, 2026
Unprompted review
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Reply from Pdfleader

Dear Anke!
Thank you for bringing the issue to our attention.

We are sorry for the inconvenience caused! Regarding the payment procedure, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.

We understand how frustrating this must feel, and we’d like to resolve it as quickly as possible. Kindly contact our support team at social@pdfleader.com, and we’ll be happy to look into this for you and provide assistance.

Rated 3 out of 5 stars

It was said to be free but still drew…

It was said to be free but still drew 0.96dollars.

June 2, 2026
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Reply from Pdfleader

Dear Sainzaya!
Thank you for giving us the feedback.

We are sorry for the inconvenience caused! Please know that our service developers are working on trying to improve the overall PDFLeader user experience, and direct feedback from our customers is taken into consideration.

If you’d like, please reach out to our support team at social@pdfleader.com, and we’ll review your situation to see if there’s any way we can assist further.

Rated 5 out of 5 stars

good app

all was good expeiance, smooth and eazy to uzse

June 2, 2026
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Reply from Pdfleader

Dear Valued Customer!
Thank you for staying with us and being our loyal customer.

It’s wonderful to hear that our service was easy for you to use! We put a lot of effort into creating an intuitive experience, and your feedback reassures us that we’re on the right track.

Wishing you all the best and looking forward to supporting you again!

Rated 5 out of 5 stars

good

Great experience for work

June 2, 2026
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Reply from Pdfleader

Dear Valued Customer!
Wow, what an overall wonderful review!

We appreciate your feedback and are thrilled you are pleased with our product. Your satisfaction is our main goal, and we are proud to have met it.

We look forward to assisting you again whenever you need us!

Rated 5 out of 5 stars

Mr barathi

good excellent

June 2, 2026
Pdfleader logo

Reply from Pdfleader

Dear Barathi!
Thanks for the review! We appreciate it!

We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.

Wishing you a fantastic day and looking forward to next time!

Rated 5 out of 5 stars

very fast and i like use it for my…

very fast and i like use it for my assignment

June 2, 2026
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Reply from Pdfleader

Dear David!
Thank you so much for your feedback!

We’re really happy to hear that PDFLeader was able to help you with your assignment. It’s always our goal to make things as fast and smooth as possible for our users, and your message reassures us that we’re on the right track.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Cost

The cost is to much money

June 1, 2026
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Reply from Pdfleader

Dear Evelyn!
Thank you for leaving this valuable feedback for us.

We understand that our pricing may seem higher compared to other options, but we assure you that it reflects the comprehensive service you'll receive.

We are always striving to improve our products and appreciate the input from customers like you. Have a wonderful day!

Rated 4 out of 5 stars

Easy tool

Easy pdf converter tool

June 1, 2026
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Reply from Pdfleader

Dear Rusilawani!
Thank you for taking the time to share your positive experience!

We’re so glad to hear that you found our service easy to use. Making things simple for our users is always our goal.

Wishing you continued ease and efficiency with every use!

Rated 5 out of 5 stars

Fast and easy

Easy to use!

June 1, 2026
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Reply from Pdfleader

Dear Valued Customer!
Thanks for your support!

We’re delighted that you found our service fast and easy to use! Your satisfaction is our priority, and we’re pleased to know that we were able to deliver a seamless experience.

We are here for our users and our community and will continue to be.

Rated 5 out of 5 stars

Great just to be able to get what you…

Great just to be able to get what you need from from home

June 1, 2026
Pdfleader logo

Reply from Pdfleader

Dear Tarris!
Thank you for your kind words and support!

We’re really glad to hear that our product has been helpful and that your experience has been a positive one. Feedback like yours motivates us to keep improving and maintaining a high standard.

We truly appreciate you sharing your thoughts and being part of our community.

Rated 3 out of 5 stars

FINE

It was fast and seamless

June 1, 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you for giving us the feedback.

We are really glad that you like our product. We strive to make the PDFLeader the best and fastest service out there, and the way we do that is by listening to our users' experiences.

If you would like to share additional feedback or need assistance, please reach out to our Support Team at social@pdfleader.com.

Rated 5 out of 5 stars

GREAT APK TANKS

June 1, 2026
Pdfleader logo

Reply from Pdfleader

Dear Osvaldo!
We’re grateful for your feedback!

It’s rewarding to know that you had a positive experience with our product. Your satisfaction means a lot to us and encourages our team to continue working on delivering reliable and useful solutions.

Thank you for taking the time to leave a review and for being with us!

Rated 5 out of 5 stars

💯 recommend

The Customer Service with this app is incredible. Very attentive to customer needs and 100% recommend they respond quickly professionally and properly couldn't recommend a better PDF app.

June 1, 2026
Unprompted review
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Reply from Pdfleader

Dear Violet!
Thank you so much for your amazing feedback!

We’re really happy to hear that you had a great experience with our customer service and that our team was able to respond quickly and professionally to your needs. Your recommendation means a lot to us, and we truly appreciate your support.

If you ever need anything in the future, we’ll be here to help.

Rated 5 out of 5 stars

Fast & repliable service.

Fast & repliable service.

June 1, 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thanks for your constant support.

We’re delighted to learn that our service has met your expectations for speed and reliability. Our commitment to excellence drives us to consistently improve, and it’s rewarding to know we’ve succeeded in providing you with a positive experience.

Wishing you all the best!

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