The service works perfectly, you can buy for every single purchase. The only issue is the annoying semi-hidden subscription that they try to sell you in payment process. However, the support team wa... See more
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Fairly easy
I bought the service of 3 days just to…
I bought the service of 3 days just to be able to download what I needed, after that I cancelled my subscription. But I was still charged for a full month. I have contacted the client service immediately and after their immediate response, they revoked the payment. Very satisfied of the client service.
Great experience and great product
When using the product I did not see that my trial would automatically be debited. After contacting PDF PAW I was helped by Lisa who helped get a refund.
This was only done as I do not need it much. I will however recommend PDF PAW as it was great the time I used it. I will definitely get a plan in the future
They help me with a refund
They help me with a refund, yes it took longer then expected but I did get it back, they (Lisa) always responded quickly on my emails, so it was such a pleasure knowing there is still companies that's honest, thank you for that,
fantastic service, some difficulty finding certain options
It is a fantastic service that does what it says it's going to, and does it well. Sometimes it can be tricky to find the exact thing you are trying to do so a better menu system would get five stars.
Great experience-sorted my problem…
Great experience-sorted my problem instantly
PDF Paw Provided Excellent Customer Service
PDF Paw provided an excellent and very easy to use simple process for changing files required for a Visa application. There was then a minor issue with an invoice which was resolved very quickly and efficiently. Quite the best customer service I have had in a long time. Well done Lisa!
I didn't appreciate the 'fine' print
I didn't appreciate the 'fine' print - I thought I had paid the minimum amount for a 5 day use ($1.99) without realizing I was actually signing up to a subscription. ($57/month)
After contacting the support team, they were prompt to cancel my subscription and refund my money.
Had to make a pdf smaller and it went…
Had to make a pdf smaller and it went easy and smoothly. After a few days I realised I had accidentally subscribed but even the cancellation of the subscription was easy to find and was done with a click.
Audio file
I used PDFPAW to generate a text to audio file. The result was great: easy to create, near instant download, and clear audio. Pleased with the result.
Great company..
Great company... I had an audio file on my phone which wouldn't play on my computer or phone, pdfpaw quickly converted it within minutes and I was able to listen to a much loved song again. Thank you so much to Lisa aswell for great customer service. Will definitely recommend and use again 👍
The customer service is very responsive…
The customer service is very responsive and accomodating. It only took a few minutes before I receive their response on my queries.
It´s so easy to use the tools
It´s so easy to use the tools, and a very convinient price
Lisa was helpful and responded to my…
Lisa was helpful and responded to my request immediately. I started the process with a dread of emailing back and forth but was more than pleasantly surprised how easily my problem was dealt with. Thank you Lisa - great job.
Very friendly and Quick help.
Cancellation Refund
These guys were absolutely awesome in handling my cancellation!
I forgot to cancel my trial and as a result had a 40$ charge come off my account.
The next day I reached out to them to request a refund and they gladly assisted me without giving me any issues
I would definitely work with a company like this again
Thank you guys !
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