peachybbies.com Reviews 517

they had to send me 4 packages because they kept messing it up.
First order was lost and if I hadn't reached out after 10 days of it being "sent to shipping partner" they wouldn't have noticed. I reached out and they resent them after informing me it had been lost from their warehouse to the shipper.
Second package sent came with everything except the charms of one slime. I did reach out and they sent the charms.
Third package came with the charms but not all of them. They only sent the big charms not the minis included.
fourth package is set to arrive today.

They did give me extra activators, although I had originally gotten activators in my initial order. So that was nice of them.

This order was for my daughter's bday. I legit ordered a month in advance to make sure everything was perfect and it took almost the whole month for everything to be resolved. Super stressful.

For the price, I would expect my experience to be better. I for sure will not recommend or shop here again. It shouldnt take me reaching out and you guys sending me multiple packages for my order to be correct. I understand the first one but the last three I can't.

I will give a shout out to Ted and Michael. they were amazing at replying back when I emailed in my concerns. thanks guys!

Customer service is second to none. This company has good morals, and actually cares about customer retention and the experience there customers have. They understand that without customer theres no peachybbies. This is a rare thing to see in the world now. 10 star company with the absolute best customer service out there. Were talking ritz carlton of customer service. I had a minor issue, in less than 24 hours on a sunday they got in touch and made my situation 100% right no questions asked. Gooo Peachybbies!!!!

The best slime ever! This company truly cares about and appreciates their customers!

The products are nice but I got a 10% off discount and I did not know that I had to buy 2 slimes in order to get the discount and then I tried to buy 2 slimes but the shipping went up so basically there is no discount at all.

Peachybabies has such great customer service!

There was a small problem with the shipping (not the companies fault) and they were very quick to try and fix the problem. They went ahead and sent me a new slime and gave me a coupon for my trouble. I appreciate their kindness and attentiveness. I'll likely purchase from them again.

Dee was so helpful in getting me a replacement jar for one damaged in shipping. My kids love this slime! 😀

Customer service team is amazing!

I had to contact customer service due to a slime missing from my order and they sent a replacement immediately with no issues. I provided my order number and the details of my order and they were so nice and courteous and very quick to respond. I love each and every slime I've purchased and I'm sitting at around 90 different ones right now. I have never had a bad experience reaching out with questions or my one issue.

Before I even noticed that the Post Office had lost my order, Peachybbies emailed me to replace the order, they refunded my shipping cost, and quickly shipped out a new order. I thought this was nice because it wasn't even their fault.

Best customer service ever. Same day response and they fixed the problem right away. I recommend peachybbies to all my friends. My kids are obsessed!!

Peachybabies has great customer service, I’ve reached out several times with questions/concerns and a real person gets back to me quickly. The kids (and their auntie!) reall love these slimes!

I had an issue with an item not getting delivered and the teams help was phenomenal. I honestly couldn't be happier with the product and the assistance. I highly recommend! My daughter and I are huge fans

My daughters love these slimes! I wish they were a little more affordable but the slimes do last long so it’s worth it in the end. Recently, our order was lost during the shipping process but Michael from PBB was very helpful and prompt to ensure that we’d get a replacement order. Overall, great customer service and good quality slime. I will continue to order from them in the future.

You guys are amazing! Five stars for your content, personality, kindness and slime

They are always very responsive, ship quickly, and have great slime. I’ve placed multiple orders with them, including their subscription box. I’ve only encountered one error with them and they were the ones to recognize it and corrected it immediately.

This is an amazing company with the best slime around! There was a mixup with my shipping address and customer service reached out to me (which never happens, usually I am the one that has to reach out to companies) and they offered to send me a whole new order for free. When my daughter opened her package she even got a free care kit for the inconvenience. I will definitely order from here again!

I know many others have had issues with their customer service team but for me the customer service is why I'm giving such a high review! I had placed an order for my nieces birthday, the very first time I've ever ordered from these guys, and it arrived very disheveled with some of the charms for the slime either missing or thrown loosely in the box and broken with just a handful of packing peanuts. I reached out using the customer service form on their website to see if they could just send me some replacement charms. I received a reply within just a few hours despite messaging in the evening! The agent that helped me, Donald, was very kind and worked to find a solution that worked for both of us. As the slimes I ordered were sold out now they couldn't send replacement charms but instead he gave me a discount code for the price I paid for my slimes so that I could place an order for new slimes. He even gave me free shipping! He was so kind and went above and beyond to make this right. This went from me being certain I would never order again to now likely being a repeat customer for holidays because I feel certain these guys will make things right if there's a problem. Thank you again for all of your help Donald!

They really were efficient at answering emails and they are very very nice I am so much to be working with them

prompt and good service... totally recommend Peachybbies!

Great customer service and so responsive my order got returned by accident due to my own fault of not uploading my new address and once I notified them of my new address they sent it straight back to me in the UK the very same day couldn't fault them I'm so grateful thankyou my little boy looks ves watching the you tube buds of all the different slimes! And the slimes are amazing quality. Different grade for sure! Would love it If in future a UK shop could be opened and this would help UK customers save on shipping prices from America. I suppose that's the price you'll pay when your kids love peachy babie slime! It is so good, so I don't mind. 💕