Peak Footwear Reviews 

2,115
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the innovative footwear for offering exceptional daily comfort, reducing back and joint pain, and providing secure support during long work shifts. Consumers frequently appreciate the incredibly helpful customer service team for successfully resolving order and sizing mistakes quickly, politely, and with great professionalism. Some reviewers were not happy with unexpected sizing inconsistencies across different styles and experiencing frustrating difficulties regarding international product returns. People also mentioned that certain shoes felt too warm during indoor use or lacked sufficient cushioning when walking on rough, uneven outdoor surfaces.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional comfort, supportive design, and pain... See more

Quality

Consumers find quality to be positive, highlighting that the products are well made, comfortable, and feature... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. While... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Staff

Customers report extremely positive experiences with staff, praising their incredible support and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

AMAZING!! It been correcting how my husband and I walk!! I have had a bum knee for several years…pain, stiff and landing on my foot differently. My husband has back issues and some of that pain... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(2,115)

1,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most comfortable shoe ever!

Well they are the most comfortable shoes I have ever worn. I find myself leaving them on all day long. I have neuropathy in my feet and toes but not when I am wearing these shoes, it’s almost a miracle! I love them so much I now have 4 pair! They are all I want to wear!

June 10, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jean,

Thank you so much for sharing your wonderful experience! We’re absolutely thrilled to hear that your shoes have become the most comfortable pair you’ve ever worn and that you enjoy wearing them all day long. It’s especially rewarding to know they’ve made such a positive difference in your everyday comfort, and we’re delighted that you now have four pairs! Your support and kind words truly mean the world to us.

Thank you for being a valued member of the Peak Footwear family, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love them

Love them! They are light on your feet and my feet have never felt any better!

July 4, 2026
Unprompted review
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Reply from Peak Footwear

Hi Bonnie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and that they feel so light and comfortable on your feet. It’s especially rewarding to know your feet have never felt better.

Your support means the world to us, and we hope you continue enjoying every comfortable step with Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have Parkinson’s Disease

I have Parkinson’s Disease, these shoes are excellent support during the PD boxing classes

June 29, 2026
Unprompted review
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Reply from Peak Footwear

Hi Debra,

Thank you so much for sharing your experience with us! We’re truly grateful to hear that our shoes are providing the comfort and support you need during your PD boxing classes. Knowing they’re helping you feel more confident and supported while staying active means a great deal to us. We sincerely appreciate your trust and support, and we wish you all the best as you continue your fitness journey.

Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These are undoubtedly quite a find

These are undoubtedly quite a find! The comfort, ease of movement, ability to grip and so much more make this model of shoe A+ on my list! I have had such fun wearing them. Such a great concept in walking. Bought more than a few pairs for myself and 2 daughters.

June 30, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Wendy,

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re loving the comfort, freedom of movement, grip, and overall experience our shoes provide. It’s wonderful to know they’ve become such a favorite for you that you’ve purchased several pairs for yourself and even shared them with your daughters as well. Hearing that you’re having fun wearing them and enjoying the concept behind our shoes truly means a lot to us.

Thank you for your incredible support and for being such a valued part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

I was worried about my bunions but they…

I was worried about my bunions but they don't hurt as much as I thought it would. My feet are starting to feel a lot better than they used to be.

June 23, 2026
Unprompted review
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Reply from Peak Footwear

Hi John,

Thank you so much for sharing your experience with us! We’re truly happy to hear that our shoes have been more comfortable for you than you expected, especially when it comes to the discomfort you were concerned about. It’s wonderful to know that your feet are already starting to feel better and that you’re noticing a positive difference.

We sincerely appreciate your trust and support, and we hope you continue enjoying every comfortable step ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I inquired about cleaning my Lorax Pro…

I inquired about cleaning my Lorax Pro shoes and received a timely and helpful response from Nikko.
Thank you!

June 30, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Pamela,

Thank you so much for your kind feedback! We’re delighted to hear that Nikko was able to provide you with a timely and helpful response regarding your Lorax Pro shoes. Providing prompt and reliable support for our customers is always a top priority, and we’ll be sure to share your appreciation with Nikko.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have bought these in the past

I have bought these in the past, recently bought more for myself & both sisters! One of my favorite features is wide toe box.

June 30, 2026
Unprompted review
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Reply from Peak Footwear

Hi Annell,

Thank you so much for your amazing support! We’re thrilled to hear that you’ve continued coming back to us and even shared the experience by purchasing pairs for your sisters as well — that truly means a lot. We’re especially happy to know that the wide toe box is one of your favorite features and that it’s providing the comfort you enjoy.

Thank you for being such a valued part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Pending affiliate commission

Update: Thank you for your response. I have now sent you an email with my affiliate account details and a screenshot of my dashboard showing the pending commissions. Please review my email and let me know the status of my payout. I look forward to resolving this matter as soon as possible and will update my review once the issue has been resolved.

June 30, 2026
Unprompted review
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Reply from Peak Footwear

Hi Hassan,

We're very sorry to hear about your experience, and we sincerely apologize for the lack of communication.

Could you please share the email address associated with your affiliate account? We'll investigate your pending commission and work to resolve this as quickly as possible.

We'd also appreciate the opportunity to address this directly with you via email. Once we've resolved the issue to your satisfaction, we kindly ask that you consider updating or removing your review.

Thank you, and we look forward to hearing from you.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

It was easy to place an order

It was easy to place an order. The buy one, get one free offer was a great way to try the shoes. They are SO comfortable

June 1, 2026
Unprompted review
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Reply from Peak Footwear

Hi Ruth,

Thank you so much for your wonderful feedback! We’re so glad to hear that placing your order was easy and that our buy one, get one free offer gave you a great opportunity to try our shoes. It’s even better to know that you’re finding them incredibly comfortable.

We truly appreciate your support and are so happy you’re enjoying your Peak Footwear experience!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

NIKKO was absolutely wonderful

NIKKO was absolutely wonderful. The order was incorrect. Which was my fault. NIKKO adjusted my order quickly and correctly before it was sent for delivery. NIKKO brightened my day with their support. Couldn't be happier with the support NIKKO provided. Thank you so much NIKKO! 😀

June 22, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Nikko was able to quickly step in and help correct your order before it was shipped. Providing fast, caring, and reliable support is something we truly value, and we’re so glad Nikko was able to make the process smooth and turn your day around in a positive way. We’ll be sure to share your incredibly kind words with Nikko.

Thank you for your trust and support — we truly appreciate you being part of the Peak Footwear family! 😀

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The quick response was wonderful

The quick response was wonderful. And the took care of my problem immediately. I won't hesitate to order from them in the future because of the excellent customer service and great product.

June 25, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to respond quickly and resolve your issue right away. Providing excellent customer service and making sure our customers feel supported is always one of our top priorities. It means even more to know that your positive experience has given you confidence to order from us again.

We truly appreciate your trust, support, and kind words — thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 2 out of 5 stars

The shoes are smaller than others in…

The shoes are smaller than others in the same size, in spite of what the size chart says., The pull tab is stitched into the back and those stitches on the inside of the shoe rub your heel as you walk. There is a strong materials odor. I tried to return these to get a larger size, and it was almost as much to return them as it cost me to purchase them.

June 8, 2026
Unprompted review
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Reply from Peak Footwear

Hi Dee,

Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit, comfort, and overall product experience did not meet your expectations.

We understand how frustrating it can be when sizing feels inconsistent despite following the size chart, and we also appreciate you bringing concerns about comfort, product construction, and the return shipping cost to our attention. Feedback like yours is extremely valuable and helps us better understand where improvements are needed in both product design and the overall customer experience.

We sincerely apologize that your experience was disappointing, and we truly appreciate you sharing your thoughts with us.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick response to my request

June 26, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Michael,

Thank you for your kind feedback! We’re so glad to hear that you had a great experience with our customer service team and that we were able to respond quickly to your request. Providing fast and helpful support is always our priority, and we truly appreciate your support.

Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love my Peaks

I love my Peaks! Six pairs and counting. I wear a foot drop brace and these comfortable shoes accommodate the brace with no problem. My feet feel better, my toes are not squished up and I am standing straighter. Thank you Peak!

June 26, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elizabeth,

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re already six pairs in and continuing to love your Peak shoes. It means so much to know that our footwear is providing the comfort and support you need, especially in accommodating your foot drop brace while helping you feel better, stand straighter, and keep your toes comfortable. Stories like yours truly inspire us.

Thank you for your continued trust and support — we’re so happy to be part of your journey!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Customer Service gets 5 Stars!

I mistakenly ordered the wrong size. I quickly contacted customer service to see if they could catch my order and correct the size before it shipped. Edward from customer service was fantastic! He managed to find the order and correct it in time; now I'm anxiously awaiting my Lorax Pro barefoot shoes. Thanks, Edward - you are what customer service is all about!

June 25, 2026
Unprompted review
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Reply from Peak Footwear

Hi Lori,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Edward was able to quickly step in and help correct your order before it shipped. Providing fast, attentive, and reliable customer service is something we truly value, and we’re so glad Edward was able to make the process smooth for you. We’ll be sure to share your wonderful feedback with him.

We hope you love your new Lorax Pro Barefoot shoes once they arrive, and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Outstanding Customer Service

My first order with Peak was delivered promptly, in a matter of days, with no issues. Though my second order, seemed to have been "Lost" in Transit". After a nearly 2 week wait, I reached out to the support team, and was assisted by Edward. He could not have been more helpful! We had several conversations, via email, and he was very cordial, and professional, and was able to track down my order, and expedite its arrival. My feet are happy, and so am I! Thanks Edward

June 25, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tara,

Thank you so much for sharing your experience with us! We’re glad to hear your first order arrived smoothly, and while we’re sorry there was a delay with your second order, we’re thrilled that Edward was able to step in and provide the support you needed. It’s wonderful to know he was able to assist you professionally, track down your order, and help get it to you as quickly as possible. We’ll be sure to share your kind words with Edward. Most importantly, we’re so happy to hear that your feet are happy too!

Thank you for your continued support and trust in Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

"Edward" reponded to my email inquiry…

"Edward" reponded to my email inquiry quickly and provided me with the information that I requested.

June 23, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Terri,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and provide you with the information you needed. Delivering prompt and helpful customer support is something we truly value, and we’ll be sure to share your appreciation with Edward.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Return policy is send back to China - seriously?

I didn’t like the fit & the cost for returning the purchase to China is NOT worth it! Don’t buy them unless you are sure of the fit!!!

June 24, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Mich,

Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit did not meet your expectations and that the return shipping process left you feeling frustrated.

We understand how disappointing it can be when a product isn’t the right fit, and we appreciate you sharing your experience regarding return costs as this kind of feedback helps us better understand where improvements are needed in both our customer experience and overall service process.

We truly value your feedback and thank you for giving our products a try.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

They are easy to put on and off

They are easy to put on and off. They are so comfortable. My feet feel great in them. They are great shoes, I love them.

June 24, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jeff,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes easy to put on and take off, while also enjoying the comfort they provide. It’s especially great to know that your feet feel so good wearing them.

We truly appreciate your support and are so happy to hear that you love your shoes. Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Horrible Experience

I placed an order for 2 pairs of Lorax Pro Barefoot shoes in women's size 8/8.5. One pair was white/pink and the second black/white. I received 2 identical pairs of white/pink shoes in women's size 5. No where on their website or in placing my order was I made aware that these shoes would be sent from China and returning them would cost me postage back to place of shipment. The only customer response I get is the mailing address to return.

June 7, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Charlene,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with your order, especially receiving incorrect styles and sizes when that is clearly not what you purchased.

We understand how frustrating it must have been to experience confusion regarding shipping origin, return logistics, and the difficulty you’ve faced while trying to resolve the situation through customer support. This is certainly not the experience we want for our customers.

We sincerely appreciate you bringing these concerns to our attention. Feedback like yours is extremely valuable and helps us identify areas where we need to improve both our order fulfillment process and overall customer experience. We apologize for the frustration this situation has caused and thank you again for sharing your honest feedback.

Warm regards,
The Peak Footwear Team

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