Well found a Ice Barrel i wanted and order this on Monday, when for the next day delivery. So on Wednesday (was expecting this at the latest) but checked tracker no info or email. I emailed the compa... See more
Company replied
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See what reviewers are saying
The team were so helpful in supporting me to choose an ice bath and the customer service was excellent from start to finish. Couldn’t recommend them enough! Fantastic products that really suit the cl... See more
Competitive prices, very easy to deal with and have a vast range of stock options for both an individual as well as big or small gym businesses. Delivery was quick and well communicated. I will be... See more
Company replied
I bought a defective SUP board from this company. I can't return it. They cheat, they drag out time. You shouldn't buy any goods or services from this company.
Company replied
Company details
- Fitness Equipment Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Hot Tub Store
- Sauna Store
Written by the company
Elevate your Health & Wellness, Fitness and Recovery game! Dive into performance-boosting ice baths, invigorating saunas & hot tubs, top-notch fitness equipment and recovery products. Prioritise wellness and recovery, amplify strength, and embrace a healthier, fitter you. Explore the ultimate in our well-being today!
Contact info
Beechey House, 87 church street, RG457AW, Crowthorne, United Kingdom
- 0333050995
- info@peakhealthandfitness.co.uk
- peakhealthandfitness.co.uk
4.2
Great
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best resources i’ve bought from peak…
Best resources i’ve bought from peak fitness.
November 16, 2025
Unprompted review
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Excellent product
Excellent product.
Rapid dispatch and very good communication with the company. Many thanks.
September 14, 2025
I bought a sub board "WAVE" from this company, this product turned out to be defective. I wrote about the problem to this company. They could not decide for a long time who would solve this problem, о
I bought a defective SUP board from this company. I can't return it. They cheat, they drag out time. You shouldn't buy any goods or services from this company.
July 9, 2025
Unprompted review
Reply from Peak Health and Fitness
Hi Slava,
Thank you for your review - I’m sorry to read this.
This order appears to date back to before we took over the business. That said, we stand behind the products sold through the site and I’d like to get a clear understanding of what’s happened and see how we can help resolve this properly.
Please could you email me directly at dale@peakhealthandfitness.co.uk with your order details and a brief summary of the issue? I will personally review this and work with you to find a fair outcome.
Dale
Peak Health & Fitness
Reply from Peak Health and Fitness
Thank you Keith - it was a pleasure providing you with your new purchase, enjoy!
Excellent Service.
Great 1-2-1 service. Took time to ensure Sauna was correct for my requirements. Fantastic product, pleasant delivery man.
Would be happy to deal with them in the future.
October 17, 2024
Reply from Peak Health and Fitness
Thank you! we hope the sauna is working well for you!
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Hottub lid nowhere near the size stated…
Hottub lid nowhere near the size stated ,emailed them over a week ago still waiting for a response
December 21, 2024
Reply from Peak Health and Fitness
Hello Liam,
As we've communicated, we have recognised that you recently received an incorrect product. My team have offered a resolution, apologised for the issue and offered a gesture of goodwill.
We appreciate you bringing this matter to our attention, it has now been corrected.
We take all customer feedback seriously. Given that we provided a prompt solution and a gesture of goodwill, we believe this 1-star review is unwarranted. While the resolution took a few days due to the holiday period, this is common among retailers. Leaving a negative review without allowing time for a resolution doesn't accurately reflect the situation.
We kindly ask that you re-consider your review.
Thank you again for your understanding and continued support!
Very helpful
December 6, 2024
Well found a Ice Barrel i wanted
Well found a Ice Barrel i wanted and order this on Monday, when for the next day delivery. So on Wednesday (was expecting this at the latest) but checked tracker no info or email. I emailed the company and owner replied that there was a technical issue and have resolved the issue. When on the chat bot and all it said was there "looks like we're having some delay here.... Your order has not been sent yet"
Update: today (Thursday) with a message "Just an update: THEFRENCHBULLDOG team is currently preparing your order. Once it has been shipped, you’ll receive a separate email with the tracking number." I received the item on Friday, owner email to confirm the delivery.
October 16, 2024
Unprompted review
Reply from Peak Health and Fitness
Hello Jacqueline, we’ve responded to your messages in a timely manner and sorting your order with urgency. As discussed there was a minor issue which has now been corrected so expecting delivery this week. Our chat bot function is continuing to be developed and is good for only basic product questions. We hope to see you again and you can revise this unfair rating.
Fantastic service delivery and…
Fantastic service delivery and installation brilliant communication thanks guys oh and the sauna is unreal
August 29, 2024
Reply from Peak Health and Fitness
Thank you Bev & Paul, so glad you love the sauna and service - thank you for shopping with Peak Health and Fitness!
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Great customer service
Had an issue with a faulty Wave spa and they resolved the issue very quickly by offering a replacement, would 100% buy with them again due to the excellent customer service
July 29, 2024
Unprompted review
great service
August 6, 2024
Was in contact regarding my order until…
Was in contact regarding my order until it was delivered,arrived on time😃
July 11, 2024
Great Company
Seems like a great company and the CS was very helpful when I was buying my new hot tub
April 4, 2024
Unprompted review
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Excellent services provided alongside…
Excellent services provided alongside good instruction and advice!
March 3, 2024
Unprompted review
Amazing service from start to finish
Amazing service from start to finish! Couldn’t recommend them anymore! Will share will all my friends and family! 5*
March 1, 2024
Unprompted review
Large range of products at good prices!
Fantastic range of products at very good prices! 5* customer service - I would highly recommend!
March 3, 2024
Unprompted review
A great find
Bought some kettlebells and other equipment for a home gym. Everything was excellent quality, delivery speedy and price competitive. Will use again.
March 3, 2024
Unprompted review
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Brilliant customer service and great products!
Great products and customer service, will definitely be using again and highly recommend!
March 3, 2024
Unprompted review
Great Service
Really helpful with answering any questions I had before my purchase, really friendly team who went over and above to help. Would highly recommend and would use again!
February 6, 2024
Unprompted review
Great products and customer service
Great products and customer service - would highly recommend!
March 3, 2024
Unprompted review
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