Peak Health Online is an outstanding business. My initial order with them went smoothly, with dispatch happening the same day I made my purchase.Their communication about delivery times was excellent,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic company. This was my first purchase from this small business Order was dispatched on same day of purchase. Great communication regarding delivery times. Very helpfull with... See more
Company replied
Peak Health has been absolutely exceptional. In fact just as I was about to give up the lovely team at Peak Health Joanna, Mark and IT department assisted me greatly. I was unable to source several... See more
Company replied
I am so impressed with the service from Peak Health. My items arrived promptly, and the care and attention to the packaging of my products was first class. The items I received I am absolutely del... See more
Company replied
Company details
Written by the company
Founded in 2016 by a small team of experienced clinicians from both NHS and private healthcare backgrounds, Peak Health Online has grown to become one of the UK’s most trusted specialists in non-pharmaceutical health and well-being solutions. Our curated product range is designed to provide individuals with the means to take an active role in supporting their mental, physical, and intimate health—naturally and effectively. From advanced biofeedback tools and relaxation aids to evidence-based wellness technologies, every item we stock is selected for quality, safety, and real-world benefit. At the heart of what we do is a commitment to providing expert guidance, exceptional customer care, and a thoughtful alternative to conventional approaches—helping our customers live well, every day.
Contact info
EC1V 2NX, London, United Kingdom
- hello@peakhealthonline.com
- peakhealthonline.com
Peak Health Online is an outstanding…
Peak Health Online is an outstanding business. My initial order with them went smoothly, with dispatch happening the same day I made my purchase.Their communication about delivery times was excellent, and they promptly addressed all my inquiries. The prices are incredibly competitive.The product I bought was more affordable than anywhere else. I was impressed with both their offerings and their website.I would surely choose Peak Health Online again whenever I need more of their fantastic products. The item arrived via Royal Mail, which provided a reliable tracking option.I placed my order on a Friday morning, and it arrived by Monday morning.I'm a thoroughly satisfied customer. Thank you!
January 20, 2026
Unprompted review
Reply from Peak Health Online
Hello there Ethan,
Many thanks for taking the time to leave such a thoughtful and comprehensive review. We’re really pleased to hear that your experience with Peak Health Online was a positive one, and that the ordering process, prompt dispatch and our communication all met with your expectations.
It’s particularly encouraging to know that you found our pricing fair and the website easy to use, as we aim to keep the whole experience focused on straightforward, transparent shopping.
Thank you again for your custom and for sharing your experience — we genuinely appreciate it and look forward to serving you again in future.
With all good wishes,
Nigel, customer service team
A1 service
I am so impressed with the service from Peak Health.
My items arrived promptly, and the care and attention to the packaging of my products was first class.
The items I received I am absolutely delighted with, and I will definitely be ordering from Peak Health again in the near future.
November 19, 2025
Unprompted review
Reply from Peak Health Online
Hello there Adam,
Thank you ever so much for taking the time to share such generous feedback. We’re very pleased to hear that your order arrived promptly and that, above all, the products met with your expectations.
I should also mention that the team will be quietly delighted that the care they take with packaging didn’t go unnoticed by you.
It really does mean a great deal that you chose to shop with us, and even more so that you’d consider doing so again.
We look forward to welcoming you back in future and, once again, thank you.
With all good wishes,
Nigel, customer service team
highly recommend for everything you…
highly recommend for everything you need for “bedroom things” extra bedroom pleasure ;)
Fast delivery, and high quality
It was exactly what was described
October 6, 2025
Unprompted review
Reply from Peak Health Online
Hello there Joseph,
Thank you ever so much for your very positive review — we’re thrilled to hear you were happy with both the quality of our products and the speedy delivery.
It really means a lot to know everything lived up to expectations, and we especially appreciate your recommendation.
It was our pleasure to serve you, and we’ll always be ready to do so again in the future.
With my very best wishes,
Nigel, customer service team
I’m glad I found you!
Mark was very knowledgeable and he helped me choose the right product. I ended up getting a different AVE machine to what I’d planned and I’m really glad I got it, as I’m already feeling the benefits. And they even upgraded the delivery to next day guaranteed for free! I’m glad I found you!
August 26, 2025
Unprompted review
Reply from Peak Health Online
Hello Chris,
Thank you so much for your kind words, we're really pleased you found us too!
It’s great to hear that Mark was able to help you choose the right AVE device, and even better that you’re already starting to feel the benefits. This is exactly what we aim for with all our customers.
As for the delivery, we were aware of some delays affecting postal services in your area at the time, so we upgraded the shipping to make sure your order reached you as quickly and reliably as possible.
I’ll make sure Mark sees your feedback, he’ll really appreciate hearing that his assistance made a difference to you.
Thank you, once again, for choosing to shop with us. It was our pleasure to serve you, and if you ever need anything in the future, please remember that we remain at your disposal, just one message away.
Peter, Operations Manager
Super fast delivery on multiple orders…
Super fast delivery on multiple orders over the last month. Thank you !!
July 2, 2025
Unprompted review
Reply from Peak Health Online
Hello there, Stefan,
Thank you so much for your kind words, and for being a repeat customer!
We always aim to get orders out of the door as quickly we can - the same day wherever possible - and so we’re thrilled that you noticed.
Your continued support is truly appreciated, and we look forward to serving you again in future.
With my very best wishes,
Nigel, customer service team
Great company to deal with
Great company to deal with. I've ordered a few products from Peak Health, and always been great to deal with. Well done, I'll be using again definitely.
June 15, 2025
Unprompted review
Reply from Peak Health Online
Hello Andy,
Thank you so much for your kind words and continued support, it truly means a great deal to all of us here at Peak Health Online. We’re delighted to hear that you’ve had such positive experiences with us, and your feedback will definitely give the whole team a boost. We really appreciate you taking the time to share your thoughts, and look forward to welcoming you back again soon.
Peter, Operations Manager
Exceptional
Exceptional, diligent communication - even an email response on a Bank Holiday Monday! Brilliant customer service, a rarity these days! Thank you.
May 5, 2025
Unprompted review
Reply from Peak Health Online
Dear GC,
Many thanks for taking time out of your day to share your generous feedback.
We're delighted to know that our service met your expectations. We strive to maintain high standards of communication and support, and it's incredibly rewarding to hear that this was reflected in your experience.
We remain at your disposal for anything further you may need in future and, once again, thank you.
With my very best wishes,
Nigel, customer service team
Excellent service and good delivery…
Excellent service and good delivery time, customer service is fantastic will order again.
April 10, 2025
Unprompted review
Reply from Peak Health Online
Hi Paul,
Thank you so much for your kind words! We're really pleased to hear you were happy with the service, delivery and customer support. It means a lot to us, and we truly appreciate you taking the time to leave a review. Looking forward to welcoming you back again soon!
Best wishes,
Nigel, customer service team
A great provider of Adult materials /…
A great provider of Adult materials / toys & items along with a great service & communication throughout the buying process order. A quick & efficent delivery time frame with a very well made stretcher product at a good price. Thank you to Ben. Well done.
December 24, 2024
Unprompted review
Reply from Peak Health Online
Hello Jewels,
Thank you so much for taking time out of your day to share your thoughts. We’re thrilled to hear that you were pleased with our product quality, service, and communication. Ensuring a smooth and enjoyable shopping experience is always our top priority, and it’s wonderful to know we hit the mark for you.
I’ll be sure to pass your kind words along to Ben – he’ll be delighted to hear your appreciation! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Thanks again for your support, and we look forward to serving you again in future.
Nigel, customer service team
Really good customer service
Really good customer service. I am visiting from abroad and wanted to collect my package in a pick up point. They helped me to arrange the shipping to the specific location and I was really grateful for that. Recommend 100%.
November 13, 2024
Unprompted review
Reply from Peak Health Online
Dear Michael,
Thank you so much for your kind words! We're delighted that we could assist with your shipping needs and make the process easy for you. Knowing that you had a positive experience with our customer service team means a lot to us all, here.
We appreciate greatly the recommendation and look forward to helping you again in the future. Safe travels!
Peter, Operations Manager
Great selection of products
Great selection of products, many I've not seen elsewhere. Fast delivery and discrete packaging
July 25, 2024
Unprompted review
Reply from Peak Health Online
Hello Andy,
Thank you so much for your kind words!
We’re delighted to hear that you appreciated our selection of products and speedy service. It’s our pleasure to offer something a little different and make sure orders arrive swiftly and securely.
We remain at your service for anything further you may need in future and once again, thank you.
Mark, Customer service team
Fantastic small business. Great prices
Fantastic company. This was my first purchase from this small business
Order was dispatched on same day of purchase.
Great communication regarding delivery times. Very helpfull with any questions. Very good prices.
Item was a lot cheaper from peak health online than any other company.
Great products and website.
Would definitely use peak health online if I required anything other Great items they stock.
Item was delivered by royal mail which was also very good and able to track item.
Ordered Friday morning and was delivered Monday morning
Very happy customer.
Thankyou.
August 2, 2024
Unprompted review
Reply from Peak Health Online
Hello Dene,
Thank you so much for your wonderful feedback!
We are thrilled to hear about your positive experience with Peak Health Online. Our team works hard to provide a timely and responsive service, and it's incredibly rewarding to know that we met your expectations.
We are delighted that you found our prices competitive and our communication helpful. Ensuring prompt dispatch is a top priority for us, and we're glad to hear your order arrived swiftly.
Your kind words about our products and over all service mean such a lot to the whole team here.
Thank you again for choosing to shop with us. We look forward to serving you again in the future!
Peter, Operations Manager
Had struggled to find the product we…
Had struggled to find the product we urgently needed, then we found Peak HealthOnline.
Product available, competitively priced and the delivery was fast and hassle free.
No hesitation in recommending Peak Health Online .
June 20, 2024
Unprompted review
Reply from Peak Health Online
Hello Keith,
Thank you so much for taking the time to write about your experience of using our service and, indeed, for your very kind words.
We're thrilled to hear that you found exactly what you needed at Peak Health Online. It's our mission to provide top-quality products at competitive prices with fast, hassle-free delivery, and we're delighted to know we hit the mark for you.
Your recommendation means a lot to us, and we look forward to serving you again in the future!
With best regards,
Nigel, customer service team
Great seller with excellent customer service
Great seller of some niche products! Excellent and helpful customer service!
May 24, 2024
Unprompted review
Reply from Peak Health Online
Hi Herman,
Many, many thanks for your kind words. I'm delighted to hear that you're happy with the service you received from our team and, moreover, that you've been able to find the products you wanted from our selection.
We always try to serve our customers as best we can, and so when a customer takes time out of their day to let us know they've noticed our efforts, it's a massive morale booster for the whole team.
For our part, it was a pleasure to serve you and we look forward to doing so again in future. Thank you, once again.
Peter, Operations Manager
On time appt
On time appt. Dany explained everything excellentley.Suprised to see so much detailed report on every part of the body.
I highly recommend them .
Mohamed
February 11, 2024
Unprompted review
Excellent service!
Excellent service!
Peter is the best.He guided me along the ordering process and was extremely helpful. I highly recommend this site for any purchases.
January 9, 2024
Unprompted review
Reply from Peak Health Online
Dear Calliope,
Thank you so much for your incredibly kind words! We're thrilled to hear that you had a fantastic online shopping experience with us.
Our team works hard to provide the best service possible, and so it's always rewarding to receive such positive feedback. I am certain that Peter will be delighted, beyond words, to know that his efforts to assist have been so appreciated - and that you took time out of your day to say this - thank you.
We remain at your disposal.
With warm regards,
Nigel, customer service team
Brilliant, friendly, swift service
Brilliant, friendly, responsive and incredibly helpful company. Very swift delivery of items ordered (ensuring I received them the next day despite the pre-xmas rush). I can thoroughly recommend them.
December 21, 2023
Unprompted review
Reply from Peak Health Online
Dear M Jane,
Thank you immensely for taking the time to share your experience with us! We're thrilled to hear that our team was able to rise to the occasion and get your order to you in time for Christmas.
Your recommendation means a lot to us, and we're very grateful for your support and for the trust you place in us. If you ever need anything else, please don't hesitate to reach out. It's our pleasure to serve you.
Wishing you continued health and happiness.
Warm regards,
Nigel, customer service team
Excellent service
Excellent service very fast post packageing well thought out highly recommend.
November 16, 2023
Unprompted review
Reply from Peak Health Online
Hi Robert,
I have to tell you that it gives a real boost to the team, here, when a customer notices our efforts to provide good service and prompt dispatch – and we're especially grateful to you for taking time out of your day to tell us that you noticed.
It's a pleasure for us to serve you and we look forward to doing so again in future. Thank you!
Peter, Operations Manager
Excellent service
Excellent service. I dealt with Mark, who was friendly, helpful and had great product knowledge.
Very quick delivery and Mark updated me regularly with order updates.
Highly recommended.
November 17, 2023
Unprompted review
Reply from Peak Health Online
Hi Paul.
Thank you for taking the time to share your experience with us. We're thrilled to hear that Mark provided friendly, knowledgeable service and kept you updated throughout. I'll be sure to pass on your kind words.
Your recommendation means a lot to us and we're grateful for your support. If you need anything else, please feel free to reach out, and we look forward to serving you again in the future.
Peter, Operations Manager
I enquired about an Alpha Stim device
I enquired about an Alpha Stim device. The response was excellent and timely.
October 25, 2023
Unprompted review
Reply from Peak Health Online
Dear Richard,
Many thanks for taking the time to comment on the support you recently received from us. We try hard to deliver a prompt and responsive service, and it's a welcome fillip for the team to know this has been appreciated. We remain at your disposal, and thank you again!
Nigel, customer service team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.