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Peaksta Reviews 629

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 493 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often praising its quality, comfort, and user-friendly design. Many people find the bags to be the perfect size, convenient for daily use, and especially suitable for travel, highlighting features like secure compartments and lightweight materials. Reviewers also appreciate the overall purchasing process, describing it as smooth and easy. However, some people were dissatisfied with the delivery service and order fulfillment. Issues included longer than expected delivery times, lack of tracking updates, and in a few cases, incorrect items being shipped or missing advertised components like wallets. Some customers also mentioned that certain product features, such as the RFID wallet or strap comfort, did not fully meet their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality, highlighting... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced prompt and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick and easy ordering... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's compact... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No delivery tracking update from time of ordering. No advise on ETA. Just got an update from Ninja Van when the parcel arrived in the Phils. Took 10 days from ordering to delivery, acceptable if only... See more

Company replied

Rated 4 out of 5 stars

The only reason for the 4 stars is it took longer to arrive than expected. I want to say it took about 14 days; not sure if this is customary. As for the bag, 5 stars! It traveled with me for 1... See more

Company replied

Rated 4 out of 5 stars

Pro's: - relatively fast delivery. - mostly what I was looking for - Minor cons: - as a crossbody bag, the strap is uncomfortable on my neck - I don't know why but I expected the back pouch to... See more

Company replied

Rated 4 out of 5 stars

The Slim bag is awesome, but it came with the RFID wallet and my card wouldn't pop up so that I could use it and struggled to get it out of the wallet. Now my drivers license is stuck in it. I was pla... See more

Company replied


Company details

  1. Bag Shop
  2. Bags and Luggage Store
  3. Handbags Shop
  4. Luggage Store

Written by the company

Peaksta’s mission is to bring functionality and performance to active people. Whether you’re traveling, in sport mode or on the go, Peaksta brings performance, reliability and functionality to reach your own peak.


Contact info

Peaksta - For Active People

Designed for Everyday Carry.

4.2

Great

TrustScore 4 out of 5

629 reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Nice travel bag

Love it! Downsides.... my phone doesn't fit in phone pocket due to my otter case.
I'm left- handed so I need to wear it "backwards" for my usual crossbow bags

April 11, 2026
Unprompted review
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Reply from Peaksta

Thank you, Diane! Really glad you love the bag overall. The phone pocket is designed to fit most phones without a case, so a bulkier otter case can sometimes be a tight fit. A good workaround is simply using one of the other slip pockets for your phone while keeping the case on. On the left-handed note, that is actually useful feedback we will pass along to our product team as we continue to develop new designs.

Thank you for sharing it!Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

I love my peaksta

I love my peaksta, I bought the buy one get free and shared with my coworker, I will be buying more this week
The only think is I don’t understand the wallets

April 6, 2026
Unprompted review
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Reply from Peaksta

We love hearing this, Donna! Sharing one with a coworker is such a great way to spread the love and we are happy to have two new Peaksta fans. Really glad you are coming back for more this week!

On the wallets, they are RFID-blocking wallets, designed to protect your cards from electronic pickpocketing. Just slide your cards in and they are shielded from any unauthorized scanning. Simple but really handy for travel! If you have any other questions feel free to reach out to us at hello@peaksta.com.

Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Great crossbody

Great crossbody. Can't wait to use it on our trip to Rome!

April 8, 2026
Unprompted review
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Reply from Peaksta

Thank you, Mel! Rome is an absolutely perfect city for a Peaksta bag. Cobblestones, crowds, gelato stops and all. Hope you and your travel companion have an incredible trip and that the crossbody earns its place as your favorite thing you packed!
Walter, Co-Founder of Peaksta

Rated 1 out of 5 stars

Quality is poor

Quality is poor. Items are stiff and smell awful. Instructions on returns are also poor. Shipping is on the customer.

April 7, 2026
Unprompted review
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Reply from Peaksta

Hi Susan, thank you for taking the time to leave your feedback. We are sorry to hear the bag did not meet your expectations. We genuinely wish you a better experience with your next purchase, wherever that may be.

Walter, Co-Founder of Peaksta

Rated 4 out of 5 stars

The wait was worth it!

The product felt like it took forever to get here, but that could have been my excitement for a purse that had everything I was looking for. The bags are amazing, the right size. I love the different pockets and the phone pocket. Everything stayed dry when it down poured the other day! And the two free wallets were great! I gave one to my travel buddy!

April 5, 2026
Unprompted review
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Reply from Peaksta

So glad the wait was worth it, Valerie! The pockets, the phone pocket, the waterproofing holding up in the rain, and a free wallet passed on to a travel buddy, that is everything we could hope to hear. It sounds like the bag is already out there doing exactly what it was made for. Thank you for the lovely review and enjoy every adventure ahead!

Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Good shopping experience and quality bags

Ordering was straightforward and items were delivered in a short time. Very happy with quality of the slim bag which is good for traveling and keeping items safe.

March 18, 2026
Unprompted review
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Reply from Peaksta

Thank you so much for the great feedback! Really glad to hear the ordering process was smooth and that the Slim Carry arrived quickly. Keeping your items safe while traveling is exactly what it is built for, so wonderful to hear it is already doing its job. Enjoy your travels!Walter, Co-Founder of Peaksta

Rated 4 out of 5 stars

Always check your spam folder

Had a problem with my order. Peaksta fixed it and now my package is finally on it's way.

January 26, 2026
Unprompted review
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Reply from Peaksta

Edit 11 April: We've responded numerous times to Beverly but it seems like she receives our e-mails in her spam.

Hi Bev, we are truly sorry to hear about your experience. An order from January that has not arrived and unanswered messages is absolutely not the standard we hold ourselves to, and we understand your frustration completely.

We want to make this right for you as quickly as possible. Could you please send an email to hello@peaksta.com, mention your TrustPilot review in the subject line, and ask for Walter by name? We will make sure your case gets picked up immediately and resolved to your satisfaction.

Again, we sincerely apologize for the trouble and thank you for your patience.

Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Very nice and compact

Very nice and compact

March 27, 2026
Unprompted review
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Reply from Peaksta

Thank you, Sahul! Nice and compact is exactly what we were going for. Plenty of room for everything you need, without any of the bulk. Really glad it hit the mark for you and hope it serves you well on many adventures ahead!
Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

THE ideal travel companion

I am so glad I saw the ad from Peaksta on my feed. I travel often and am looking forward to carrying this bag on my upcoming trip. It looks so classy, has compartments to store items that can be taken out quickly when required without rummaging through the bag( which I have done)🙃I got 2 bags as it was buy one get another free with special free gifts. The bag is lightweight, cross body and very safe from pickpockets. With the bag held snugly against your body you are free to enjoy the sights and take pictures to capture your travel memories. It also comes in various colours. I highly recommend this bag. 👌👌

April 1, 2026
Unprompted review
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Reply from Peaksta

Wow, what a wonderful review, Radha! "THE ideal travel companion" is exactly the brief we designed to, so reading this put a big smile on our faces. You have captured everything we care about so well, the quick-access compartments, the lightweight crossbody fit, the pickpocket protection, and the freedom it gives you to just enjoy the moment and soak in the sights. That is exactly the feeling we want every Peaksta customer to have.
So glad you took advantage of the BOGO offer and hope both bags get plenty of use on your upcoming trip. Safe travels and thank you for the warm recommendation!
Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Worth the money

Ordering was easy. Forgot to input key information in the shipping address and emailed to them. Senior Manager Dee responded to my email and updated the information promptly also ensured me that order will be delivered to me. Received the bags and 2 free RFID wallets in few days time. The quality is good and really love it. Worth the price paid. Will definitely buy again.

March 31, 2026
Unprompted review
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Reply from Peaksta

Thank you for the kind words, Eric! We are really glad to hear that Dee was able to sort things out quickly and get your order on track. That is exactly the kind of support experience we want every customer to have, responsive, reassuring, and no hassle.
It is also great to hear the bags and the RFID wallets arrived quickly and that the quality hit the mark. We look forward to welcoming you back for your next order!
Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Perfection

Perfection! From the size, stitching, zippers, key fob. And lighter interior the peaksta is wonderful. Took advantage of boho I love the navy and olive! Thank you! Great for galavanting around town and I feel secure with the bag!
June L

March 26, 2026
Unprompted review
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Reply from Peaksta

Perfection is exactly what we aim for, June, so this made us smile! It means a lot to hear that every detail came together for you, from the stitching and zippers to the key fob and the lighter interior lining. We put a lot of thought into each of those touches, so knowing they all landed is genuinely wonderful to hear.

Navy and olive are two of our favorites as well, great choice! And galavanting around town feeling secure is honestly the best possible use for a Peaksta bag.

Thank you for the kind words and for choosing us. Enjoy every adventure ahead!

Walter, Co-Founder of Peaksta

Rated 3 out of 5 stars

I was told the color I ordered did not…

I was told the color I ordered did not have the orange interior. Well I purchased two and they both had the gaudy orange that draws attention. And I think they are more easily used by a left handed person than a right handed person.

March 18, 2026
Unprompted review
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Reply from Peaksta

Hi Lisa, thank you for taking the time to share your feedback. We are sorry to hear the interior color came as a surprise, and we understand that is frustrating when you had a different expectation.

The bright orange lining is actually a deliberate design choice we are really proud of. It makes it significantly easier to spot your belongings at a glance inside the bag, especially in low light situations like airports, restaurants or busy transit. No more digging around for your phone or passport! It also serves as a quick visual confirmation that nothing has been left behind. We find that once customers get used to it, it becomes one of their favorite details.

On the left vs right hand use, we appreciate that note and will pass it along to our product team as useful feedback.

Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

it was easy to do business with your…

it was easy to do business with your company - lots of options to select from, good quality

March 22, 2026
Unprompted review
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Reply from Peaksta

Thank you so much for the kind words, Ed! We work hard to make sure the experience from browsing to buying feels smooth, so it's great to hear that came through. Enjoy the bag and don't hesitate to reach out if you ever need anything. Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

High quality product delivered in…

High quality product delivered in timely manner.

March 19, 2026
Unprompted review
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Reply from Peaksta

Thank you, Josie! Quality and fast delivery are two things we really care about, so this means a lot to us. Hope you enjoy your bag for many trips to come! Walter, Co-Founder of Peaksta

Rated 5 out of 5 stars

Me and my daughter

Me and my daughter, we love our bags! They are easy to carry and safe. We are going to a family cruise with the bags. Thank you

March 10, 2026
Unprompted review
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Reply from Peaksta

This made our day, Minerva! A family cruise with your Peaksta bags sounds like the perfect adventure. We designed them to be easy to carry and keep your belongings safe, so knowing they are going on a cruise with you and your daughter is exactly the kind of story we love to hear. Have an amazing trip! Walter, Co-Founder of Peaksta

Rated 1 out of 5 stars

Ordered in February. Still not delivered

Ordered in February. Not delivered. No matter how many times I contacted Peaksta, they said they were investigating. I showed them my ‘shop’ account, as not delivered, yet their ‘investigations with CTT in Portugal came back as delivered. What they showed me as proof of delivery was a bar code. Nothing showed delivered and it’s not here! They won’t refund. They suggested I contact Portugal delivery company. It’s their responsibility to do so not mine. They agreed and offered to send a replacement, but my travels are over now and so I don’t want them redelivered. Plus I had ordered to my holiday home, and won’t be here until October. Why can’t they just refund! Beware of this company. They’re very polite but you get nowhere.

Update: received a refund within half hour of this review. Thank you but it’s a shame it took that to settle what isn’t a big cost. I know the bags are lovely so I’ll order just one from Peaksta - but from Amazon this time

March 12, 2026
Unprompted review
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Reply from Peaksta

Hey Penny, I've just sent you an e-mail regarding this. This is obviously not how we should've handled this and we're terribly sorry. We've gone ahead and refunded your order and hope this solves it for you.

Have a lovely day!

Walter

Rated 4 out of 5 stars

Great bag

Great bag. A bit smaller inside than I was thinking it would be but really like it very much

February 3, 2026
Unprompted review
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Reply from Peaksta

Hey Mary!

Thank you so much for your kind words. Glad to see you like the bag. We take the feedback as well!


The Peaksta Team

Rated 5 out of 5 stars

I absolutely love this it's lightweight…

I absolutely love this it's lightweight material is good you don't really even know you're wearing it love love it with highly recommend

February 17, 2026
Unprompted review
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Reply from Peaksta

Hey Donna,

Thats great to hear!! Love that you're enjoying your bag, hopefully for years to come!

The Peaksta Team

Rated 5 out of 5 stars

I actually really love this product

I actually really love this product. I was hesitant after I ordered the bag thinking that I really didn't need another crossy body bag. I promptly received them (I took advantage of the bundle) and am SO PLEASED with how roomy it is, yet how sleek it is. I will be traveling soon and put it to that test- but the day to day - I love it.

February 16, 2026
Unprompted review
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Reply from Peaksta

Hey there!

What an amazing review, love your words!
The whole team is happy that you're enjoying the bag, and hopefully for years to come ;)

The Peaksta Team

Rated 5 out of 5 stars

Sling Bag & Wallet Review

The sling bag is so nice and comfortable. Really cool look. The wallet however, should be lower price for the fact that it cant hold cents or business cards. Other brands have a better design and functionality. Overall good quality, would buy again.

January 24, 2026
Unprompted review
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Reply from Peaksta

Hey Karl!

What a great review, thanks for your words!
The wallets are a free gift, nevertheless, we take the feedback!

The Peaksta Team

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