I have now made several purchases from Pearlory, ordering a number of items each time (some items for myself and a number as gifts for family members and friends). The pieces I've bought have been be... See more
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Review summary
Created with AI, based on recent reviews
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I’m thrilled with my purchase from Pearlory! The pieces look just as stunning in person as they do online—sleek, modern designs with a real touch of elegance. What impressed me most is the quality:... See more
Shipping was fast and the items were just as expected. I started with just a few items incase I was allergic as others mentioned but since have reordered 2 times and love my purchases.
I love this jewelry! I have 19 pieces from Pearlory now and I love every one. The most "issue" I've had was on a pair of hoops, they were too heavy and I gave them to a friend and they were perfect fo... See more
4.2
Great
45 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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My favorite jewelry store
I can’t count how many times I’ve been asked for a good jewelry recommendation. Mygo-to answer: the pieces I’ve got from Pearlory. Honestly, I’ve put these rings through somuch spin classes, yoga, cooking marathons, multiple runs through the shower. I keepwaiting for them to show some sign of wear, but they just don’t. I do clean them with apolish cloth here and there. If you lead a busy life and don’t want to fuss over yourjewelry, they’re a solid option.
February 13, 2025
My necklace broke the first time I put…
My necklace broke the first time I put it on and I reached out to customer service and they asked me to provide evidence, which I did. They repeatedly said they did not receive it, though I have screen shots of me sending. They kept stating "it must not have come through" - I finally created a Dropbox link with attachments. We will see if this works. However, this is the weirdest customer service experience I have ever had. If they do not want to take the customer's word and "can't receive attachments", then they should make a platform to submit these claims. I sent the attachments 1/22 for the first time.
January 22, 2025
Unprompted review
Good selection and doesn't fade
Bought chains last summer, for myself and my nephew and they’re holding up well. Waterproof claims are pretty legit
January 9, 2025
Unprompted review
Defective Necklaces, pieces falling apart.
I purchased three pieces, and unfortunately, two of them started falling apart after just one wear. While the pieces are beautiful and haven't faded or discolored, some parts are coming undone. It seems like they weren’t properly sealed from the start, as the closure has detached from the rest of the piece. I'm really disappointed with the quality, especially given how lovely they looked initially.
I don’t usually write reviews, but I feel compelled to share my experience. I reached out to the company about my pieces falling apart, but they claimed it was against their policy to address issues unless reported within 24 hours. The issue is that I wore the items only once a few days after receiving it, and it completely came apart. It's incredibly frustrating that the company refuses to address what seems like a clear defect in the product.
November 21, 2024
Unprompted review
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