Horrific, Unprofessional, and Unethical Experience
I am writing this to warn everyone about the shocking behavior my colleague experienced yesterday at Pearly White Dental Clinic (First Floor, Office 25 & 26, Zarpar Arcade, D-12 Markaz) with Dr. Hamza.
My colleague booked an appointment over WhatsApp specifically for a consultation only regarding a wisdom tooth. He simply wanted a diagnosis to discuss his options. When he arrived, the staff immediately prepared a surgery kit. A junior doctor examined him and then, without a single word of explanation or asking for consent, picked up a syringe to inject him. My colleague had to stop him and ask exactly what he was doing.
The junior doctor apologized, claiming it was a "miscommunication." However, the senior doctor, Dr. Hamza, walked in, aggressively dismissed the apology, and said, "Koi miss communication nai hui, han hm yehi krty hain." (There is no miscommunication, this is how we do things).
When my colleague called out this highly unethical practice, Dr. Hamza escalated the situation. He became verbally abusive, physically pushed my colleague out of the clinic, and acted as though he was going to hit him, shouting, "Jao jo krna hai krlo, main nai darta kisi se." (Do whatever you want, I’m not scared of anyone).
Attempting invasive surgical procedures without patient consent—likely to inflate the bill—is completely unacceptable and dangerous. We have the WhatsApp chat proving it was booked strictly as a consultation and are filing a formal complaint with the PMDC.
Avoid this clinic at all costs. Always insist on a diagnosis first, and do not let them touch you without a clear explanation of what they are doing.
September 26, 2026
Unprompted review